This large two-story hotel provides nicely updated rooms with attractive appointments, including contemporary artwork and glass light fixtures. Guests visiting for a special occasion may be interested in the property's Master Suite, which offers more than 1,200 square feet of living space.
102 units. 2 stories (no elevator), interior corridors.
Cons: It advertised free cook to order breakfast both on booking.com and in the hotel information packet in the room but it actually is only 5.00 off ur purchase at ihop and that is not per person but for the whole family! False advertisement !! Really made me upset
8.8
Joyce
Excellent
family with older children
08-23-2016
Pros: Quiet & comfortable
Cons: Shortage of linens
7.1
Valerie
Good
family with older children
08-23-2016
Pros: I liked that it was very clean and the location was convenient.
Cons: Free breakfast was advertised on booking.com and also in their guest service book. They did not provide free breakfast. I would definitely not have booked had I known.
4.2
Patricia
Disappointing
family with older children
08-23-2016
Pros: Ease to get to motel from 55
Cons: Confirmation stated free breakfast-not true-after discussion we received 2 $5 coupons. False advertising.
Coffee pot was filled with used coffee and filters .
Bathroom sink flooded the floor at 8 am-no maintenance personnel until 2 PM!!!!!
Recommended a family member stay there the night before I did, moldy shower curtain, used filters in coffee pot and sand in the bed. Also no free breakfast.
6.3
Coralie
Pleasant
review category group of friends
08-22-2016
Pros: The room was big enough to be comfortable and clean.
Cons: However even if we booked a non smoking room the room smelt a lot like cold cigarettes and that was very annoying.
Also the breakfast IS NOT included as booking.com told us. You only receive a 5$ coupon per room that works IHOP next door, which has good food though !
7.5
Tracey
Good
solo traveller
08-22-2016
Pros:
Cons: No elevator hard if u have heavy bags.
5.0
Nate
Fair
family with young children
08-18-2016
Pros: Pool was nice
Cons: The building was old and the rooms were never really cleaned. They ran out of coffee. The doors would not fully shut in the bathroom or our room and the maid constantly left the room open due to this
7.1
Customer
Good
family with young children
08-18-2016
Pros:
Cons: Didn't sleep well. Smoke detector broke. Had to unplug it on second night.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
08-17-2016
Pros: Very comfortable beds.
Cons: Yes, I didn't like the so called "free breakfast " a five dollar coupon is not a free breakfast it barely pays for coffee for two. They also do not provide room service.
5.4
Bruce
Fair
solo traveller
08-17-2016
Pros: Ihop
Cons: Problems I had:
1.Mold on show curtain.
2. They forgot to clean my room and make the bed.
3. Could not print my bill. Said they would email me my bill. This sent my another person bill. Still have not gotten the correct bill.
3.8
Joel
Poor
mature couple
08-16-2016
Pros: Not much
Cons: Cleaness not supplying the things you need in the room(wash cloth coffee coffee cups) Big problem about the breakfast
9.0
Kyle
Wonderful
Business Traveler
08-15-2016
Pros: Clean and inexpensive
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
08-10-2016
Pros: It was clean, reasonably priced, easy to find. A good value that exceeded expectations.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Teens
08-09-2016
Pros: Spacious room. The shower was good and easy to use with a sturdy shower curtain. WIFI worked well.
Cons: Noisy at check in desk because of the bar in the lobby area. Thankfully our room was quiet. No microwave in room although booking said there would be. I wish there was a "free" breakfast like most hotels we stay in.
7.1
Jodee
Good
family with young children
08-09-2016
Pros: Convenient location, nice outdoor pool.
Cons: No free breakfast. In the past we have loved the Speedway Café. Lines in I HOP were long so we didn't even use the $5. coupon.
While waiting for help with check-in clerk checking in was rude. She was training someone and made a loud statement top the trainee so we could all hear "don't worry about the line...we must do our job well...the line can go out the door, but we must do our job well." I did not feel this was professional or appropriate.
8.8
Thomas
Excellent
mature couple
08-02-2016
Pros: Great value. Spacious well appointed room. Banquet service.
Cons: Wait was so long for breakfast that we had to go elsewhere. Air conditioner hard to adjust to comfortable temperature/
7.9
Shelle
Good
family with young children
07-31-2016
Pros:
Cons: Toilet wouldnt flush. Staff was nice and took care of it right away. While taking a shower, the shower water didn't drain... so you stood in dirty water in the shower. Rooms were very clean though.
8.8
Sierra
Excellent
review category group of friends
07-31-2016
Pros: The room was very nice. Was a comfortable and relaxing place.
Cons: The back of the remote for our tv was missing. Not work out room wasn't really a work out room.
4.6
Aaron
Disappointing
young couple
07-28-2016
Pros: Location
Cons: The fact that your employee took $50 cash from me told me that it would be returned to me at 6 o'clock in the morning when we checked out to leave for work reinsured me there will be no problems receiving my $50 back when in fact it was the complete opposite it was an absolute headache and I did not receive my $50 back until after work I had to drive back out to your location to receive my money on top of that The employee that was working overnight was so unfit to do her job it was ridiculous my fiancé made the comment that she feels as if we were staying in Insein asylum absolutely ridiculous never again
10.0
Jorie
Exceptional
review category group of friends
07-27-2016
Pros: We had a great experience it was nice clean and worth the money
Cons:
7.1
Amber
Good
family with young children
07-26-2016
Pros: Nice hotel. Easy to find.
Cons: Requested a cot and confirmed prior to check in. Front desk refused to provide one. Booked the room for 5 people. Requested more towels because there were only 3. Front desk was not friendly or accommodating of that request and took nearly an hour to respond. No free breakfast as was stated when I booked the reservation. Entire hotel smelled of cigarette smoke and mildew.
10.0
Stephen
Exceptional
family with young children
07-24-2016
Pros: Exceptional value and Service with a Smile!!!
Cons: Absolutely nothing!
8.3
Connor
Very Good
solo traveller
07-24-2016
Pros: Clean upkept facilities with friendly staff at hotel and restaurant/bar. The area the hotel is in is my layover point for a regular trip I have to take and this will be my hotel of choice from here on out.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
07-20-2016
Pros: I liked the room and the staff was friendly. I felt safe and I had a pleasant sleep.
Cons: The hotel advertise free breakfast but they only give you a $5 coupon to ihop. Which paid for my coffee. Also, the food at IHop was cold. there was only 4 customers there.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
07-13-2016
Pros: The stunning pool was great to swim in
Cons:
8.3
Kbc
Very Good
family with young children
07-12-2016
Pros: nice size/sheets decent
Cons: bit of an odd smell in hall- smoke (?)
10.0
Richard
Exceptional
family with older children
07-10-2016
Pros: Better than I expected. I was traveling with my daughter for a soccer tournament. The Ramada was perfect for the purpose of our stay. Room was clean and comfortably appointed. The beds were terrific. Went down to the Dakota around 9:00 p.m. to order munchie, finger foods. Surprisingly better than I expected. The Staff were engaging and attentive.
Cons: Though ours was a non-smoking room, it had a slight odor that I could not quite discern. However, it was not overwhelming and the only reason I mention it is becuase my daughter commented on it.
9.6
Margaret
Exceptional
young couple
07-06-2016
Pros: The room was clean and the staff was very nice.
Cons: The toilet flusher was stuck in the down position often and left the toilet running
3.3
N/a
Poor
young couple
07-06-2016
Pros: The AC was able to keep the room nice and cool. The tv was pretty large.
Cons: I really hate to complain and understand we stayed during a busy weekend but our experience will definitely keep us away from these hotels in the future. Our check in was complicated by the staff who had a difficult time understanding how booking.com works. The man was saying my card had already been charged while the lady was telling me that I owed the total. The conflicting words from the staff became very confusing and frustrating. After finally explaining to the man that I had not pre-paid for the room, we were given faulty directions to the room. They sent us to the wrong end of the second floor. This wasn't a huge deal, it was just frustrating after the irritating check in process. Once we saw the room, we went to the car to re-park and grab our things. To our surprise, we found another couple with a young infant trying to get into our room with their room key. It turns out, in less than 20 minutes of checking in and finding the room, the hotel staff assigned the same room to this couple. The man that gave us a difficult time at check in came to the room after we flagged down one of the maids to help. He tried to tell us we went to the wrong room even though our key opened the door and had the room number written on it. He then asked for our licenses and went back to the lobby with the gentleman that was also assigned the room. We stayed in the hall for a while with the woman and her baby while waiting for her husband and the front desk guy to return. After several minutes (close to 30) she received a call from her husband saying they had to move rooms. Once we unpacked, we realized the toilet in our room wouldn't flush. Luckily the maid came very quickly to solve the problem. Apparently a part had been broken and wasn't replaced before we got there. I wanted to make coffee in the morning and found the machine in the room had dry, crusted coffee stuck to the inside of the carafe.
6.3
Al
Pleasant
solo traveller
06-28-2016
Pros: Price was good room was clean.
Cons: No breakfast or coffee available before 7 o'clock. And that was only in a sit down IHOP. Even the no name motels have a coffee pot on. Trash was not emptied daily.
Bug in bathroom. Staff simply explained how big the bugs were where they lived!
5.0
Doug
Fair
solo traveller
06-25-2016
Pros: Required $50 deposit damage fee to b charged to credit card. If no damages occurred you got a refund? I spend 100 nights a year in motels never heard of such a policy.
Cons:
7.9
Christina
Good
review category group of friends
06-15-2016
Pros:
Cons: Some rooms / hallways smelled of smoke. Not sure if it was in the paint and carpet or if someone in building was smoking where they shouldn't.
Also, at checkin, they should explain the breakfast protocol better. While breakfast was good, service was slow and sadly lacking in enthusiasm for their jobs.
4.0
Verified Hotel Guest
Disappointing
Group Traveler
06-03-2016
Pros: I did not like much about the hotel.
Cons: The hotel says they offer complimentary breakfast but we waited for two hours ...etc.
7.1
Edward
Good
mature couple
05-23-2016
Pros: Good location and a future IHOP
Cons: No icebox to keep cold drinks in and no microwave in the room.
4.0
Verified Hotel Guest
Disappointing
Business Traveler
05-21-2016
Pros: Easy to get on and off highway.
Cons: Dated, smelly, and otherwise about the same as 2 star hotels I have been in. Below typical 3 star. Also, breakfast was a single bagel because there was no cook. Not exactly what I expect from "free breakfast".
10.0
Anonymous
Exceptional
mature couple
05-17-2016
Pros: The bed waa very comfortable
Cons: Everything was fine
10.0
Joseph
Exceptional
young couple
05-16-2016
Pros: The staff was pleasant and the facility was clean.
Cons: Our only complaint was that we were told we would get a hot breakfast and that it was served 6am to 10am. We made it down at 9am but there was only cereal and bagels available. I asked a staff member about the warm breakfast and was told there was no chef. Not sure where the disconnect was but this was our only complaint.
4.2
Victor
Disappointing
family with young children
05-14-2016
Pros: The bar downstairs was nice
Cons: No bottled water ...shower head was too old....bed wasn't pillow top....water was rust color and breakfast was mediocre
10.0
Luis
Exceptional
solo traveller
05-10-2016
Pros: Great service and great staff
Cons:
9.6
George
Exceptional
mature couple
05-04-2016
Pros: Room and bed were great. Especially liked the restraint breakfast.
Cons: nothing!
8.3
Anthony
Very Good
review category group of friends
05-03-2016
Pros: Great made to order breakfast.
Cons: Seem to still be renovating.
8.5
Anonymous
Excellent
solo traveller
05-03-2016
Pros: Amazing value. Would definitely stay again. Front desk attendant was very pleasant and helpful.
Cons: Very loud bathroom fan.
6.3
Stephen
Pleasant
mature couple
05-02-2016
Pros:
Cons: breakfast
6.3
Anonymous
Pleasant
family with older children
04-25-2016
Pros: Rooms lack sound insulation.
Cons: Could hear activity in room above during night.
10.0
Antonette
Exceptional
solo traveller
04-20-2016
Pros: The room was very clean and the bed was excellent!!!!! Nice to see that there was no dark covers on the bed. It had a nice bed runner that was in perfect condition.
Cons:
10.0
Iris
Exceptional
family with young children
04-18-2016
Pros: It was clean good location and the give us complementary breakfeast was very good. Definetely staying again.
Cons:
6.0
Verified Hotel Guest
Pleasant
Business Traveler
04-11-2016
Pros: Room was acceptable
Cons: Service at breakfast needs improvement
9.6
Aileen
Exceptional
family with young children
04-04-2016
Pros: Customer service was great ..loved the free breakfast in the restaurant no complimentary breakfast...worth every penny..would consider my stay for good when go out there to visit my fam..
Cons: N/A
7.1
Nancy
Good
mature couple
03-29-2016
Pros: I like the breakfast and location of the hotel
Cons: For the exception of Terri and the older woman who sits the customers on Sunday the staff needs training on customer service. It should be service with a smile especially @ the front desk since that sets the tone for the stay. We are frequent visitors to this hotel, but I found that service on Friday was not with a smile.
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