This hotel has a formal look with traditional furnishings and ornately decorated banquet spaces, but it still retains a relaxed atmosphere. Suites have some extra space and comfortable seating areas. This pet-friendly property has a dog run just behind the hotel. Some rooms have exterior patios overlooking the run. Arrival amenities are on offer weekdays.
Smoke free premises. 89 units. 3 stories, interior corridors. Accessibility (Call).
recreation programs in season, bicycles, exercise room.
Guest Services
valet laundry, room service, area transportation-within 5 mi.
Terms
3 day cancellation notice, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 31 guests
Showing reviews 1 - 5 of 21
7.9
Alice
Good
solo traveller
09-04-2016
Pros: I was attending a wedding that was held there, it was easier to stay over rather than drive home.
I was pleasantly surprised the hotel's website did not do it justice. It was far nicer than I expected!
I got the impression they must have renovated or been in the process of renovating the entire facility, it was and iis beautifully done.
Cons:
10.0
Glenn
Exceptional
mature couple
08-02-2016
Pros: Bey nice clean friendly staff just wished we could have had a queen bed and were able to check in earlier. But, we do understand that we can't have everything. Definitely will be back
Cons:
10.0
Beth
Exceptional
solo traveller
06-29-2016
Pros: friendly ,helpful staff
Cons: nothing
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-05-2016
Pros: The staff, cleanliness of room & facility that was visible and convenience to my appointments.
Cons: During this short stay no.
10.0
Susan
Exceptional
mature couple
05-16-2016
Pros: Great breakfast Clean rooms. Housekeeper daytime. Lily was excellent. Friendly and very helpful
Cons: Would have liked an indoor pool
10.0
Verified Hotel Guest
Exceptional
05-04-2016
Pros: Clean, quiet rooms. All well-appointed.
Cons:
10.0
Dawn
Exceptional
mature couple
04-17-2016
Pros: The beds were very comfortable and the location was perfect for us.The first night was very quiet.
Cons: The second night was noisy. This hotel takes tour buses and we unfortunately were there for a high school prom event. There was a lot of loud talk in the halls and some drinking. I mentioned it when we checked out and she did give us a small discount. I would have preferred a quiet room to the discount as we had just been to a funeral.
7.1
Robert
Good
mature couple
04-02-2016
Pros: Egg selection was poor- they only had hard boiled eggs
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
03-12-2016
Pros: Decor and staff
Cons: I was given a handicapped room without my knowledge. I think customer should be informed if that's the only option. Otherwise, I don't like being placed in that type of room if there are other availabilities.
8.3
Basya
Very Good
family with young children
03-01-2016
Pros: The toilet wasn't functioning , needed plunging, snake, and broke again. But they came as soon as I called. The manager was great , he helped me with a few "special needs"
Cons:
5.8
Orly
Okay
solo traveller
02-09-2016
Pros: The room is great and the beds are very Comfortable
Cons: The coffee machine was broken or empty
7.9
Cindy
Good
mature couple
11-01-2015
Pros: Nice room! Parking was great! Location good and cleanness was perfect!
Cons: I didn't like that housekeeping just walk in your room without knocking or announcing themselves.
Made me feel as though they didn't want anyone to know. She also didn't apologize because she was too busy talking on her cell phone
8.3
Kimothy
Very Good
solo traveller
08-30-2015
Pros: Hotel was very clean and beautiful
Cons: I really didn't like the breakfast
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
08-16-2015
Pros: The room had a microwave and fridge Spacious bathroom
Cons:
9.2
Robert
Wonderful
solo traveller
08-07-2015
Pros:
Cons: Terrible breakfast
7.5
Scott
Good
mature couple
07-17-2015
Pros: Nice place. Warm staff.
Cons: Food.
7.5
Anonymous
Good
review category group of friends
05-20-2015
Pros:
Cons: Asked for late check out (noon) couldn't accommodate breakfast selections very limited no laundry and staff didnt provide location of nearby facilities.
7.1
Anne
Good
mature couple
04-26-2015
Pros: Our room was excellent fabulous bed so comfortable
Cons: We stayed for a family wedding (not at this hotel) we came from England Ireland and parts of America and were keen to catch up after not seeing each other for many years or seeing each other for the first time and the bar closed at 9.30!!! We stayed in the lobby as there was no lounge and were told not to talk loudly as it would upset other guests???? Our family members totalled 40 plus so there was an obvious loss of business as we had our own beers on the end. I think it was short sighted and a lost business opportunity. If the bar wasn't open perhaps we should have been offered to use the empty room away from other guests. It cast a shadow over what was otherwise a fabulous time for us all
4.6
Lisa
Disappointing
mature couple
02-17-2015
Pros: The location is easy to get to from Brooklyn, NY - it's near the AMC Dine in Theater
Cons: I paid for a king spa room and when I arrived they said they never got that request from booking.com and they were sold out. They did offer to discount my room and to discount my restaurant bill at the Primavera but they didn't discount the restaurant and I'm being billed the full charge. The restaurant was awful we waited 90 minutes for our food and they wait staff were fighting among themselves.
8.8
Jan
Excellent
solo traveller
11-03-2014
Pros: The staff was very friendly and professional.
Cons:
9.6
Anonymous
Exceptional
mature couple
10-14-2014
Pros: Room was lovely and clean. Breakfast was a plus. Shuttle service provided to our wedding venue free of charge.
Cons: Confusion at check-in. I had pre-authorized payment to my credit card for several rooms. Took a few minutes to sort this out. Minor glitch.
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