Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
On the north side of town, this recently updated hotel is convenient to the Journal Center industrial corridor. Rooms are very spacious suites with a comfortable living room.
Smoke free premises. 69 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Staff was courteous, knowledgeable, and friendly.
Breakfast was remarkably good.
Cons: Nothing to comment on in this category.
9.6
Anonymous
Exceptional
08-03-2017
Exceptional
Pros: The bed was like a cloud
Cons:
9.6
Anonymous
Exceptional
07-30-2017
Enjoyed our 4th of July...
Pros: My 8 year old son n i love that the rooms have 2 television's and the bed was super comfy.
Cons: Fridge was to loud n lighting was off. Either to bright or to dark.
10.0
Anonymous
Exceptional
07-29-2017
Exceptional
Pros: As stated I liked nearly all that this accommodation offered. Didn't go out and about so unsure of what facilities were close by
Cons: The breakfast was fine but would have liked some fresh fruits great place to stay
2.9
Anonymous
Poor
07-25-2017
Malfunctioning air conditioner
Pros:
Cons: the room was hot, it didn't cool off and the staff was of absolutely no support in remedying the situation.
10.0
Anonymous
Exceptional
07-21-2017
One night stay.
Pros: Clean room, breakfast was great and beds were comfortable!
Cons:
9.2
Anonymous
Wonderful
07-20-2017
Nice weekend
Pros: The area was nice, The sitting area was inviting.
Cons: The elevators looked outdated
10.0
Anonymous
Exceptional
06-24-2017
Exceptional
Pros: Great place
Cons: Nothing
6.7
Anonymous
Pleasant
06-17-2017
Ok stay
Pros:
Cons: Room was smaller than ouctured
9.6
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: The comfort of the room and beds.
Cons:
7.1
Anonymous
Good
05-19-2017
Noisy
Pros: Easy to get too
Cons: Noise from upper floor
8.3
Anonymous
Very Good
05-01-2017
Very good
Pros: The beds were comfortable
Cons: None
10.0
Anonymous
Exceptional
04-13-2017
Exceptional
Pros: It was a good service
Cons: Breakfast was not enough for all your guests
10.0
Anonymous
Exceptional
04-08-2017
Great Customer Service
Pros: Customer service was excellent. Hector was very friendly & was quick to respond to tv problem. He was even prepared to switch to another room if necessary. He fixed problem.
Cons:
9.6
Anonymous
Exceptional
04-05-2017
Exceptional
Pros: Sheets smelled clean
Cons: A place for my pup to poop.. nothing but rocks.
8.3
Anonymous
Very Good
03-27-2017
Awesome
Pros: Big room for my family
Cons: Weight room needs work
9.6
Anonymous
Exceptional
02-11-2017
Exceptional
Pros:
Cons: No non-skid in shower
8.3
Anonymous
Very Good
12-28-2016
Christmas - 7 people, two...
Pros: Good property and good value. Seven of us in two rooms - brought everything but the kitchen sink with us for Christmas with family in ABQ - including tons of presents and food for seven for Christmas day. We were packed in our room but thanks to the suite, we made it work. Great swimming pool but a little too much chlorine.
Cons: Noisy people above our room. Hotel staff asked them to quiet down.
7.5
Anonymous
Good
12-16-2016
Friendly staff with a smile....
Pros: Staff was AWESOME and the cleanliness at the facility was great‼️‼️‼️
Cons: Hard mattresses ‼️
No kind of shelving in the shower.
Shower was too slippery and so much more for an elderly person. Outright deletion DANGEROUS‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
2.5
Anonymous
Poor
10-17-2016
Will not recommend this hotel...
Pros: Was so unhappy
Cons: Everything
10.0
Anonymous
Exceptional
10-08-2016
Comfort suites are sweet
Pros: The beds were clean and quit relaxing
Cons: Nothing
7.9
Anonymous
Good
08-28-2016
Good value for the money!
Pros: The bed was very comfortable, and the staff professional and helpful!
Cons: The food was average, at best. I wasn't impressed.
9.6
Anonymous
Exceptional
08-25-2016
Very clean and comfortable
Pros: Nice, quiet comfortable room.
Cons: We didn't eat the continental breakfast. Not enough variety.
10.0
Anonymous
Exceptional
05-31-2016
There to visit family
Pros: Good breakfast
Cons:
9.2
Anonymous
Wonderful
05-28-2016
Superb
Pros: Comfortable room with comfie bed. Nice pool area. Convenient location- right off the interstate.
Cons: Morning breakfast Staff were talking about personal life for all to hear and ignoring patrons. Coffee area not clean.
6.3
Anonymous
Pleasant
05-14-2016
Pleasant
Pros: Fresh fruits in the breakfast
Cons: We choose the hotel based on good wifi but it did not work at all on those 2 nights we were staying. We got compensation afterwards but the fact that wifi did not work complicated our visit in albuquerque.
No outdoor pool
Bathroom door's hinge need oil badly
You need a car to get to the old town
9.2
Anonymous
Wonderful
05-09-2016
Clean comfortable and quiet.
Pros: Clean and comfortable bed with plenty of very nice pillows. The staff set us up in a quiet room and allowed a very early check-in since we got into town early.
Cons: Everything was fine for us.
8.3
Anonymous
Very Good
05-04-2016
ABQ for a week.
Pros: Clean, quiet and comfortable! The staff was great!
Cons: The coffee was pretty bad!
9.2
Anonymous
Wonderful
04-26-2016
Adequate, but not outstanding.
Pros: Whose idea was it to make the eggs like pancakes?
Cons:
7.5
Anonymous
Good
04-10-2016
Good
Pros: The 2 TV's
Cons: The sink outside the bathroom. Breakfast could last longer.
7.5
Anonymous
Good
03-28-2016
Good Value for the Money
Pros: Great location, decent options for breakfast (both cold and hot), pet friendly
Cons: The hot and cold water were reversed in the shower, the light switches in the room were inconvient and controlled parts of the room that were not logical
9.6
Anonymous
Exceptional
03-21-2016
all ok
Pros: Everything was clean no problems with checking in.
Cons: That when I checked out I was booked for two different rooms under my name when I only had one. Was worried about other room under my name hoping no damages where done by other unknown occupants.clerk said all will be OK but didn't offer to make correction while I was present
7.9
Anonymous
Good
01-31-2016
Good
Pros: Comfortable bed, brkfst good, staff very friendly helpful .. Very clean
Cons: Laundry room/ washing machine in need of general cleaning, soap dispenser very dirty ...
9.6
Anonymous
Exceptional
01-21-2016
Exceptional
Pros: Very clean and comfortable beds.
Cons:
10.0
Anonymous
Exceptional
12-26-2015
Can't wait to return!
Pros: From the moment of check-in, the staff was friendly and accommodated us in everything we needed, excellent service! The rooms were clean and inviting. Prices were reasonable...We look forward to our next stay.
Cons:
10.0
Anonymous
Exceptional
12-24-2015
Relaxing evening & Great sleep
Pros: Close to freeway & quiet
Cons:
7.1
Anonymous
Good
11-11-2015
Good
Pros: Rooms were comfortable. Good price, good location.
Cons: Breakfast was awful--terrible eggs, cheap pastries. This hotel needs to have a recycling program! The gym was a bit sparse.
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