Courtyard by Marriott Journal Center

AAA Inspector Rating
8.7
Excellent
55 Guest Ratings
5151 Journal Center Blvd NE
Albuquerque, NM 87109- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.0
Public Areas3.2
AAA Inspector Notes
Well-appointed, contemporary units and attractive public areas with a southwestern, lodge-like atmosphere are featured at this hotel. This a great location to base during Balloon Fiesta. Smoke free premises. 150 units. 1-4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-25 exit 232, just s on Pan American Frwy NE. 5151 Journal Center Blvd NE 87109.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice hotel. Clean, well maintained, friendly staff. Cannot believe this was priced so well for how great it is.
Cons: Everything was exceptional.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: the air conditioner did not work as well as i expected.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The bed, great pillows!!Great complimentary breakfast at starbuck was wonderful.
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Now lobby area and courtyard.
Cons: Pool was closed the entire weekend and we were not notified about it upon check in. Would have stayed elsewhere. Rooms are outdated and Beth rooms really small and dirty. The air conditioning unit was super loud. Needs a revamp asap!
5.4
Anonymous
Fair
07-30-2017
Not entirely satisfied.
Pros:
Cons: 1. The room had a musty or mouldy smell. 2. The first morning the shower overflowed onto the floor. The next morning I discovered that the drain and whole drain area was clogged with hair and soap scum, really very filthy. I cleaned it with tissues. 3. Upon arrival at 9 PM the first night we were told that the bistro had just closed. But the brochure in our room said it was open on weekends until 11 PM. We had to make do from the so-called "Market" next to the front desk, which was very minimal 4. The coffee provided in the room as very minimal, and one morning it was not replenished. I wrote these complaints down on the hotel's evaluation card. I have not yet heard back. Other than all of that, everything was OK. We have stayed in two other Courtyards in the past, at Gatwick Airport and near Denver airport, and both were excellent. This one was not up to that standard.
Showing reviews 1 - 5 of 50