Conveniently located, this property offers well-appointed guest rooms with comfy new beds. A complimentary hot breakfast and evening reception make it an excellent value.
Smoke free premises. 164 units. 6 stories, interior corridors. Accessibility (Call).
Pros: the entire stay was perfect, from the time of check in to the time we checked out. Thank You
Cons: Nothing I didn't like.
10.0
Romanians
Exceptional
family with older children
09-09-2016
Pros: Very clean, extremely helpful and friendly staff.
Cons:
9.6
Cruz
Exceptional
family with young children
09-09-2016
Pros: Honestly just how friendly the staff was
Cons: The eggs lol and biscuits were to hard
10.0
Charles
Exceptional
mature couple
09-01-2016
Pros: very very pleasant all-around!!!!
Cons: All excellent!!! Cant think of a thing
10.0
Larry
Exceptional
family with older children
08-31-2016
Pros: Very pleased with my stay at Drury. Excellent facility and very nice staff. Highly recommend.
Cons:
10.0
James
Exceptional
mature couple
08-28-2016
Pros: food was excellent. Room was clean and comfortable.
Cons: You could use some rubber decals in bottom of bath tub. I slipped but didn't fall,but could have. It gets slippery when wet and soapy. May save you a future injury claim.
6.7
Manuel
Pleasant
mature couple
08-26-2016
Pros: Security
Cons: Arrived late night and was informed that breakfast was served 7am - 10am almost missed breakfast because they stopped serving at 9:30am. Also on going construction made it somewhat difficult to arrive at hotel.
10.0
Margaret
Exceptional
mature couple
08-24-2016
Pros: Bed was comfy. Loved the happy hour & food provided. Staff were friendly & provided all the info we needed
Cons: Nothing
9.6
Mud
Exceptional
family with older children
08-19-2016
Pros: Friendly staff, included dinner and breakfast. Great if traveling with family/pet.
Cons: The facility is nice and clean but starting to show its age. Still, better than a lot of the other offerings in ABQ. We'll be back.
7.1
Disappointed
Good
mature couple
08-19-2016
Pros: Breakfast and Happy Hour was nice
Cons: Drury Inn has not only become pet friendly but pet intense. The rooms are specially cleaned but I don' t think the halls are and I did not appreciate the smell and barking. Please just dedicate one floor for guests without pets.
10.0
Robert
Exceptional
mature couple
08-15-2016
Pros: the breakfast and the nightly food was very good. the rooms were very clean and the amenities were great.
Cons: nothing
9.2
Cecilia
Wonderful
family with young children
08-12-2016
Pros: Very welcoming and attentive staff. Always checking on the needs of the clients. Clean room and Comfortable beds and good kick back hour.
Cons:
10.0
Evangeline
Exceptional
solo traveller
08-08-2016
Pros: bed was awesome, food was amazing and nice clean rooms. it was so quiet.
Cons:
7.5
Mary
Good
mature couple
08-04-2016
Pros: Very comfortable bed. Food was very good.
Cons: A little hard to find the property.
10.0
Iz
Exceptional
family with older children
08-03-2016
Pros: Staff is very friendly, great customer service! Clean & comfortable suite. My family and I loved our stay. Will definitely satay at Drury Inn & Suites again.
Cons: We liked everything!
10.0
Kristen
Exceptional
family with older children
08-03-2016
Pros: BJ was extremely helpful and personable.
Cons:
6.0
Denise
Pleasant
Family with Young Children
08-02-2016
Pros: The staff was mostly very friendly and helpful. The breakfast was pretty good. The beds were comfortable. The manager came up and did some more cleaning on our room and advised us that we would not be charged for our room since it was not very clean!
Cons: The hotel wasn't as clean as I was expecting. There was hair in the tub and sinks and wet toilet paper on the bathroom floor. The floors in the room, lobby and elevator were dirty. Some of the lights did not work. It took a while for the room to get cool
9.6
Sheri
Exceptional
mature couple
08-01-2016
Pros: Was glad to find the extras of happy hour given the outside conditions of the monsoon season!!
Cons:
6.7
Lisa
Pleasant
family with older children
08-01-2016
Pros: Quiet room. Snacks & coffee available.
Cons: The gym was unkept. Dirty treadmills, elliptical. Empty sanitizing wipes container, no towels, no cups for the water dispenser. No remote for the tv. Hot room too.
10.0
Christina
Exceptional
family with older children
07-31-2016
Pros: The hotel made it easy to take care of my border-aussie mix pup. The hotel staff was very friendly, and the breakfast had a nice variety. I would stay at this hotel again.
Cons: Everything was great.
9.6
Jim
Exceptional
mature couple
07-30-2016
Pros: The dinner and drinks!!
Cons:
9.2
Jason
Wonderful
review category group of friends
07-30-2016
Pros: Kick back was great!
Cons: Very crowded for kick back. Should extend an extra hour so would have 2 1/2 hour window
9.6
Colorado
Exceptional
mature couple
07-28-2016
Pros: The evening reception is great. You get nice appetizers and 3 free drinks. The morning breakfast buffet is above average too. The staff were all very nice and helpful. The room was comfortable.
Cons:
8.8
Catherine
Excellent
mature couple
07-28-2016
Pros: Nice and friendly staff
Cons:
10.0
Linda
Exceptional
mature couple
07-26-2016
Pros: Evening snacks were very nice and breakfast quite good. Comfy bed!
Cons:
10.0
Sandra
Exceptional
family with older children
07-21-2016
Pros:
Cons: kickback time was to short.
9.6
Patrick
Exceptional
solo traveller
07-21-2016
Pros: Staff was very friendly, and helpful when I asked questions.
The breakfast bar was better than the usual fair, but nothing spectacular. (add sliced ham and or bacon, more meat selections)
Cons:
9.2
Trent
Wonderful
family with young children
07-14-2016
Pros: Amazing and helpful staff. Car broke down and they went out of their way to accommodate us. Let us check out late, re-programmed keys, let my wife get the free drink after the offer ended for the day
Cons:
5.4
Anita
Fair
solo traveller
07-13-2016
Pros:
Cons: The bed was uncomfortable and harder than most hotel beds. There was a motor like noise that turned off and on through the whole night. When I let the staff know in the morning, he said I should have said something sooner and was slightly apologetic, but implied it was my own fault for having to endure the noise.
7.5
Daniel
Good
mature couple
07-11-2016
Pros: Breakfast had variety and was hot and tasty. Pool water temperature eventually ok for swimming (too cold at first).
Cons: Initial pool temperature was freezing, improved during our 4-day stay. Cleaning staff did not refresh towels one day. Bathroom cramped, door only had 1/4-inch clearance from toilet, led to some pinched fingers and banged knees. Check-out line was long and process very slow.
10.0
Walter
Exceptional
mature couple
07-05-2016
Pros: Cleanliness and attitude of staff.
Cons:
7.9
Travels
Good
mature couple
06-30-2016
Pros: It was nice to have a drink and dinner when we checked in after driving 10+ hours. It was nice to have an early breakfast and be able to get on the road. The 6th floor was very quiet.
Cons: The eating room was not clean. I spilled a little pop and when I wiped it up off of floor, my napkin was black!
9.6
Linda
Exceptional
family with young children
06-27-2016
Pros: Large rooms. Very comfortable beds! Nice clean bathrooms.
Cons: Wanted to pay cash when checking out. The desk clerk said I could, but when check out came, they already put it on my credit card. If not for that I would have given them a 10.
10.0
Charles
Exceptional
mature couple
06-24-2016
Pros: Like the evening food and drink because we don't like going out again to restaurant because we don't eat a large meal in evening. Breakfast is great variety again we don't have to go to restaurant we can head down road
Cons:
9.2
Brian
Wonderful
mature couple
06-22-2016
Pros: The staff were very helpful.
Cons: The occupancy of the jacuzzi. No kids after a certain time
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-19-2016
Pros: The hotel is very clean, the staff is helpful, professional, friendly, and courteous, and the breakfast is delicious! It was also easy to get wherever I wanted to go in Albuquerque. The wifi is free and quick. My room was very quiet!
Cons:
7.5
Cnwmtpw
Good
mature couple
06-13-2016
Pros: Great idea to have shampoo and soap in dispensers in the shower. Less waste
Cons: A med size white spider (?) came out from in under the window - but hey we all gotta be somewhere
10.0
Stewart
Exceptional
06-08-2016
Pros: Great hotel,friendly staff and a great breakfast.
Cons:
10.0
Linda
Exceptional
family with young children
06-08-2016
Pros: We arrived 10 minutes before dinner was to end. The front desk staff worked with dining staff to make sure we were fed and did not rush us. My 3 year old granddaughter was excited about the popcorn and pool
Cons: Nothing
8.8
Jaime
Excellent
family with young children
05-31-2016
Pros: The bed, the facilities
Cons: The staff are unpleasant. This is my 3rd unsatisfactory experience with this, but I like the facilities and value.
10.0
Diane
Exceptional
mature couple
05-30-2016
Pros: Loved the mountain view from our room.
The breakfast was very good. Evening meals with drinks was a nice addition.
Cons: Pets in the breakfast room.
Frankly, I don't think pets should be allowed at all.
8.3
Anita
Very Good
family with older children
05-24-2016
Pros: Breakfast was great and the lady that help keep everything runner was very helpful and efficient. We asked for a rollaway and they brought it up right away.
Cons: Nothing!
10.0
Janice
Exceptional
mature couple
05-23-2016
Pros: Always a pleasure to stay at drury inns..great food pets welcome and great facilities..love staying here on our way to another drury inn
Cons: Nothing
7.5
Travelholic
Good
mature couple
05-15-2016
Pros: Spacious, comfortable room and bed. Evening drinks and snacks a meal for families, it seems. Friendly staff.
Cons: AC a little noisy and ask for a room away from the nearby freeway. No exhaust fan in bathroom so shower and room gets pretty humid.
10.0
Annissa
Exceptional
family with young children
05-08-2016
Pros: The young lady at the front desk is SUPERB! Every evening she greeted me by name. She kept us informed about the hotels happy hour, the afternoon popcorn and soda, etc. The room was very comfortable, well equipped, clean and GREAT views! Pets are very welcomed. We were very happy with our stay.
Cons: No HBO or Showtime channel.
10.0
Jeanne
Exceptional
family with older children
05-04-2016
Pros: Good consumers services.
Cons: None
10.0
Juli
Exceptional
review category group of friends
04-25-2016
Pros: We were pleasantly surprised with the great variety of the food at night.
Rooms were well insulated, no noises from other rooms. Great proximity to restaurants and shopping.
Cons: Less pets in the rooms. They were everywhere big and small, cat and dogs. Do they keep them in just one area of the property? I saw a dog on its leash getting off the elevator on my floor. (6th).
6.3
James
Pleasant
solo traveller
04-21-2016
Pros:
Cons: My room key did not work, was on the 6th floor and had to go downstairs twice with 3 bags. the first time she apologized and programmed the key. went to the 6th floor and key did not work again. had to go back to the front desk and told her it did not work. she thought I was kidding. I don't need to be asked if I am doing it right and is the light coming on. I have been traveling and staying in hotels for over 8 years now with my company. Our company uses that hotel when we travel. When I told her that she can go to the 6th floor and try they key herself and when she finds out it works I will go to the room. Instead she switched me to a suite on the 5th floor. At that point I take that as she is lazy and didn't want to do it. I am in customer service and I do not make my customers try thing 2 - 3 times then ask " are you doing it right?". I feel this should have been handle right away.
10.0
Roberto
Exceptional
young couple
04-17-2016
Pros: All staff was very nice. The room was great. Definitely staying there again.
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