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Hyatt Regency Tamaya Resort and Spa

AAA Inspector Rating

8.7

Wonderful

56 Guest Ratings

1300 Tuyuna Tr

Bernalillo, NM 87004- Map It

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AAA Inspector Notes

This upscale resort in a tranquil setting offers a strong Native American feel and incredible views. Activities for the entire family include a luxurious spa, 18-hole golf course and Camp Hyatt. Smoke free premises. 350 units. 4 stories, interior corridors. Accessibility (Call).

More about Bernalillo, NM More Hotels in Bernalillo, NM

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

I-25 exit 242, 1 mi w on US 550 to Tamaya Blvd, then 1 mi n, follow signs. 1300 Tuyuna Tr 87004.

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Eco Certification

The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.

Pool

heated outdoor.

Parking

on-site and valet.

Dining & Entertainment

4 restaurants, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.

Sports & Recreation

sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, playground, trails, exercise room, spa.

Guest Services

valet laundry, airport transportation, room service, area transportation-Santa Ana Casino & golf course.

Terms

check-in 4 pm, 3 day cancellation notice-fee imposed, resort fee, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Wonderful

Based on Ratings from 56 guests

Showing reviews 1 - 5 of 50

7.9

Anne

Good

review category group of friends

09-21-2016

Pros: Beautiful property. Very zen and comforting in the lounge areas and patio. Staff exceptionally friendly and accommodating.

Cons: We had to wait almost 2 hours for our room. The room was also extremely inconvenient to reach. We had to walk down a series of hallways. We turned the corner 6 times and had long hallways at each turn before we got to our room. Also, the room was absolutely nothing special. Very basic and very few available outlets in the room. You are definitely paying the surroundings and property and not the comfort of the room. Food was also pricey, but it is a resort.

10.0

Pamela

Exceptional

family with young children

09-16-2016

Pros: The friendly staff...the room and ambiance through out the entire estate. The hotel is nestled back in a very quiet area away from the hustle and bustle of Albuquerque which creates a complete serene experience! Refreshes the mind and the spirit!!

Cons: No complaints!.... An indoor pool for the cold Albuquerque winter months would be nice.

9.2

Anonymous

Wonderful

family with young children

09-15-2016

Pros: Loved the pool area although the oxbow pool was out of commission during our stay. We also loved the full size roll-away bed.

Cons:

9.6

Gerald

Exceptional

young couple

09-07-2016

Pros: The property itself

Cons:

9.2

Natasha

Wonderful

young couple

08-31-2016

Pros: Everyone was very friendly and helpful

Cons:

8.3

Emmanuel

Very Good

review category group of friends

08-30-2016

Pros:

Cons: That we couldn't have more then 4 people in a room

9.6

Wan

Exceptional

mature couple

08-04-2016

Pros: Tranquil , quiet and beautiful hotel. If you want to enjoy Mother Nature and away from hustle and bustle, this hotel has a lot to offer. Free bike rental, Water slide, tennis course and hiking trails. We saw bunnies and coyotes during our sunset walk.

Cons: breakfast was not included in the price.

8.3

John

Very Good

young couple

07-26-2016

Pros: Pools and activities are great. Rooms are nice.

Cons: Overly expensive menu and drink items. No breakfast buffet, especially when paying so much for the room. Other Hyatt hotels offer terrific breakfast with a lesser room cost. Tamaya is out to make as much money as possible at the cost of simple conveniences provided at comparable hotel chains.

10.0

Janet

Exceptional

family with young children

07-24-2016

Pros: Geography, Welcome, Courtesy.

Cons: Food choices. Nothing available that was suitable to my eastern palate.

9.2

David

Wonderful

review category group of friends

07-11-2016

Pros: The breakfast buffet was great. The cook was most enjoyable. All of the staff, including cleaning, were exceptionally nice.

Cons: Pillows were very soft. Walk to the room was too long.

10.0

Shaanon

Exceptional

Traveling as Couple

07-08-2016

Pros: Beautiful, nature-focused, and wonderful.

Cons: No.

9.0

Wonderful

mature couple

07-07-2016

Pros: Peacefulness

Cons: At adult pool and young adults acting immature and bad language by the young ladies as talking about sexual stuff aloud. Luved the room but it wasn't fully vacuumed had to call front desk to ask to have room vacuumed by bed as there was a walnut and lint and clippings from tie nails

10.0

Kathleen

Exceptional

Traveling as Couple

07-06-2016

Pros: The hotel and grounds were beautiful, and the staff was friendly and went out of their way to make sure that all of our needs were met. I appreciated the attention to detail.

Cons: There were activities offered for an extra fee that I feel should have been included in the the resort fee. I expect to pay extra for horseback riding and spa treatments, but there was extra fee for things like archery. No golf discount for hotel guests

6.3

Anonymous

Pleasant

mature couple

07-05-2016

Pros: The location is beautiful, the pools, though a bit cold, were nice. The grounds were amazingly well kept and the hummingbird feeders were always busy with the little birds paying little attention to us as we took photos.

Cons: For this price, the ratings had to suffer with a lack of attention to detail by the staff (the cleaning crew apparently downed-tools in our bathroom so that when we returned after a full day of touring, the cleaning rags were still in the bathroom), the in-room coffee service never seemed fully re-stocked, and, though there were three of us in one room, water and amenities were only set out for two. If you pretend (and charge) to be a destination hotel with first class amenities, then you need to deliver a first class experience. The dining experience suffered from the same problems, the friendly service, but little attention to followup, suggested lack of training. Food was good, but overpriced in the general eating cafe (giving you the feeling that you were trapped too far to find food outside the hotel). I noticed a family bringing in pizza. We found the eggs at the nearest IHOP better prepared. The Spa (room payment was not sufficient to gain entry -- an additional $15 per day per person was required if you were not getting a massage) was basic (divided into Men and Women with two steam baths, showers, and a whirlpool in each) and the massages unavailable without long lead times to make reservations. Again the folks working there were wonderfully open and friendly, but they could not create something from nothing. When the extraordinary heat in one steam room was brought to the attention of one attendant, she smiled and said, that yes, several folks had told her that today. The men's whirlpool was not completely operational. Of course none of these deficiencies were noted prior to purchasing the entry, again leading the client to feel that they were being hustled for nickels and dimes.

10.0

Teresa

Exceptional

review category group of friends

06-24-2016

Pros: Swimming pool was very relaxing! They have a pool for adults only which is nice! Front desk had margaritas that were so delicious they were mixed with honey that was harvested right on the property! The front desk hands the margaritas out for free in the evenings. Out of this world! For the kids, they have kits to make stores by the fireside outside at night! Nice touch for summer!

Cons:

9.0

Lance

Wonderful

Family with Teens

06-13-2016

Pros: The pool with the water slide was excellent. My son and I had a blast going down it numerous times. The staff, all of the staff, were excellent. Theme of hotel is consistent. Enjoyed just walking the grounds, lots of wildlife including little bunnies.

Cons: A bit of a drive off the highway, really secluded. One pool was down due to maintenance. Thermostat directly below the vent, so it didn't get an accurate reading of the room temp. Valet not included in resort fee.

9.6

Christina

Exceptional

mature couple

06-12-2016

Pros: Beautiful place,loved the adult pool

Cons:

10.0

Peter

Exceptional

young couple

06-09-2016

Pros: This was our HONEYMOON and we LOVED staying at the Tamaya! Maybe we'll come back for our 1 year anniversary!!!

Cons:

10.0

Benson

Exceptional

family with older children

06-09-2016

Pros: That the facility was more than half owned by the tribes. The scenery and grounds were stunning and beautiful. The old fashioned storytelling was something i always wanted to hear. Horseback riding was enjoyable, and bike riding too. and there were pools to take off the heat of the day. The food was great in all of the restaurants. The art everywhere was amazing. The sound of native music all the time was relaxing and enjoyable. The spa was a nice addition to the offerings.

Cons: There was nothing we could find wrong, the place and atmosphere was entirely enjoyable. Whats not to love??

8.8

Cassandra

Excellent

solo traveller

06-02-2016

Pros: Vegan friendly

Cons: Expensive

2.9

Andy

Poor

young couple

05-31-2016

Pros: Swimming pool

Cons: Room wasn't ready upon arrival , bugs in the sheets , the sheets had a tear in them , blankets smell old and smoke

7.1

Brandi

Good

family with young children

05-18-2016

Pros: the room was very clean. and the bed was perfect, we had a great night's sleep. the Front Desk staff was very friendly especially Alex she has a smile to brighten anyone's day.

Cons: the pool attendant could have been more friendly and smiled. I wished the water slide had stayed open a little longer.

10.0

Michael

Exceptional

young couple

04-29-2016

Pros: Excellent valet,attentive staff,quiet and beautiful hotel and property,outstanding views of the Bosque and Sandia mountains.

Cons:

10.0

Cindy

Exceptional

family with older children

04-28-2016

Pros: My omelet was excellent. Very fresh. The beds were extremely comfortable. The room was beautiful to be in. The pools were fantastic.The hotel is gorgeous.We didn't want to leave!The landscaping was just beautiful. The Native American decor was so beautiful too.

Cons:

9.2

David

Wonderful

family with young children

04-06-2016

Pros: Location perfect, rooms and lobby areas comfortable and beautifully appointed; large heated pool enjoyable for the whole family.

Cons:

9.2

Cynthia

Wonderful

mature couple

03-22-2016

Pros: Beautiful setting and resort. Comfortable bed. Great healthy menus. My husband had green chili enchiladas and they were great. Wonderful ambience.

Cons: I requested room by pool and was put at end of hall not by pool. Loud children all night and day. Starbucks, yuk. Get a real coffee shop. Their yogurt parfait fruit loaded with sugary syrup although yogurt was "real", the granola likewise lots of sugar. So not healthy at all.

9.6

Margarita

Exceptional

family with older children

03-18-2016

Pros: The staff was excellent, and the location was great. felt very relaxed.

Cons: the food, was not as great for a resort of it's quality.

9.0

Matthew

Wonderful

Family with Young Children

03-16-2016

Pros: Staff great - breakfast awesome

Cons: Funky smell in hall the night we arrived.

10.0

David

Exceptional

family with young children

03-04-2016

Pros: This was a fantastic place to stay. The hotel was beautiful and clean. The staff was amazing and went above and beyond to make our stay wonderful and unique. I cannot wait to come back and stay for longer.

Cons:

8.8

Leah

Excellent

young couple

02-24-2016

Pros: So much activities avaliable.

Cons: I couldn't use my AARP discount.I was told I had to use to before booking.

5.0

Chris

Fair

Family with Young Children

02-17-2016

Pros: The Staff were excellent

Cons: There were swimming bugs in the pool, the hotel room was on the level of a La Quinta. The breakfast which costs $14 a person is what other "lesser" hotels would call a free continental breakfast.

5.8

Taylor

Okay

young couple

02-16-2016

Pros: The room was nice, front desk staff was curtious.

Cons: The lights flickered, it took much longer than we were told to get our food, engenering staff was rude and lazy, and the buffet in the morning left much to be desired (mcdonald's would have been much better and cost much less).

10.0

Susan

Exceptional

solo traveller

01-27-2016

Pros: Everything!

Cons: Walking to the parking lot

9.6

George

Exceptional

mature couple

01-22-2016

Pros: Pleasant staff

Cons:

9.6

Anonymous

Exceptional

mature couple

01-04-2016

Pros: The location is secluded, away from the city.

Cons:

9.6

Bernadette

Exceptional

review category group of friends

10-06-2015

Pros: beautiful grounds

Cons: expensive

9.0

Verified Hotel Guest

Wonderful

Traveling as Couple

08-24-2015

Pros: Great atmosphere

Cons: rooms (particularly bathrooms) aren't as nice as I'd expect.

10.0

Maria

Exceptional

family with older children

07-19-2015

Pros: Excellent service

Cons: Did not have jacuzzi in adult pool

9.6

Paul

Exceptional

review category group of friends

05-24-2015

Pros: Positive customer-oriented service

Cons:

10.0

Pamela

Exceptional

review category group of friends

05-19-2015

Pros: The breakfast buffet was to die for,all the food was fresh and loved the omelet made on the spot with choice of fixings. The beautiful grounds

Cons: Only the cost of the mimosa...thought $10.00 was unusually high for a rather small drink...although the strawberry was a nice touch.

10.0

Mike

Exceptional

mature couple

05-17-2015

Pros: Loved everything... The entire staff was wonderful, friendly and helpful. There were 2 Santa Ana Cafe associates who were very friendly and we thought they were awesome. Above and beyond. They are Alicia and Erica, both worked in the morning at breakfast time.

Cons: We did have reservations for a King bed, and we got 2 full size beds. Was ok, but not what we wanted. Not luggage friendly.

9.6

Paul

Exceptional

mature couple

04-15-2015

Pros: all staff was on the ball...the facility style is well suited to the land and scenery and environment ...if you didn't have to leave the hotel to have a good time

Cons: more smoking areas would be nice

10.0

Anonymous

Exceptional

mature couple

03-25-2015

Pros: Lots to do if you want to and close enough to attractions if you want to do that. The food in the restaurants was excellent.

Cons: We didn't really have anything to dislike.

10.0

Jean

Exceptional

mature couple

03-19-2015

Pros: The quiet and serene location, many interesting activities (and we don't play golf) and attentive staff.

Cons:

8.8

Brandon

Excellent

family with young children

03-18-2015

Pros: We love everything it was fun.

Cons: The beds and pillows in our room were so hard feel like I was sleeping on rocks.

7.9

Arnulfo

Good

family with young children

01-07-2015

Pros: THE LOCATION.

Cons: MY FAVORITE RESTAURANT WAS CLOSED, AND THE OTHER RESTAURANT DID NOT OFFER, BREAKFAST BUFFET.

5.5

Imad

Okay

family with older children

01-01-2015

Pros:

Cons: Breakfast wasn't included. We have to pay to use the wet area

9.6

Curtis

Exceptional

mature couple

12-02-2014

Pros: Wilbert, Jerry and Gary in the Santa Ana Café were top notch, and very friendly. Wilbert was a remarkable and engaging young man.

Cons: No Microwave in room

9.6

Exceptional

review category group of friends

11-30-2014

Pros: Close to Albuquerque - beautiful surroundings - helpful staff - lots of activities - super spa

Cons:

7.1

Anonymous

Good

mature couple

11-30-2014

Pros: NOTHING

Cons:

Showing reviews 1 - 5 of 50