Santa Claran Hotel Casino

AAA Inspector Rating
8.7
Excellent
140 Guest Ratings
464 N Riverside Dr
Espanola, NM 87532- Map It
Photos
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AAA Inspector Notes
This hotel is adjacent to Big Rock Casino. Guests will enjoy spacious and well-appointed rooms and an excellent, indoor swimming pool. 122 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 68; center. 464 N Riverside Dr 87532.
Pool
indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, regulation golf, exercise room.
Guest Services
coin laundry.
Terms
N, check-in 4 pm, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 140 guests
Showing reviews 1 - 5 of 37
5.8
Anonymous
Okay
family with young children
06-21-2016
Pros: Staff was very friendly and the architecture of the facility is pretty.
Cons: Amenities are poor and the wifi was nonexistent in the room. The room is clean but very basic. Tv did not work properly as the picture was blurry. There is a resort fee that was not discussed at check in and honestly have no idea what it covered. There is an indoor pool and small fitness center but this should not be classified as a resort. Only one option for food other than bowling alley snack bar and they were both closed by 10 pm on Friday night. It was very expensive compared to some of the larger upscale resorts in Sant Fe and Albuquerque.
9.6
Susan
Exceptional
mature couple
06-13-2016
Pros: Comfort and cleanliness
Cons: N/a
9.6
Hugh
Exceptional
mature couple
05-19-2016
Pros: Heather was very nice and helpful, she got us out of a difficult situation with no one missing a beat. Thanks, Heather!
Cons: We found out that you didn't accept online reservations after we arrived. Apparently, Booking.com doesn't know that. They took our reservation and our money with not a word. Luckily, your staff met the problem and solved in nicely.
10.0
Ron
Exceptional
mature couple
04-06-2016
Pros: Facility and staff were great. Very enjoyable stay.
Cons: I lost money in the casino.
7.9
Maria
Good
mature couple
04-03-2016
Pros: Room was large, clean, beautiful and quiet
Cons: Registration receptionist need to slow down when requestingand giving information, felt rushed. We're not as young as we used to be and move and understand a bit slower than a few years back. They were courteous though.
Showing reviews 1 - 5 of 37