This hotel features an attractive lobby with Southwestern décor. Spacious suites offer a wet bar and an additional seating area. Entertain the kids outside on the putting green.
Smoke free premises. 80 units. 2 stories, interior corridors.
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet. Some: video games.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 42
8.0
Michelle
Very Good
Traveling as Couple
04-13-2018
Pros: Hotel was clean and well maintained. The rooms were nicely decorated and the a/c worked well. The front desk staff were eager to assist with places to go eat.
Cons: The hotel was off the main road so everything was a drive, nothing within walking distance. The carpet in the room was a little tattered where the tile met the carpet and the bathtub was pretty nasty where the tub and the back wall came together.
8.0
Russ
Very Good
Group Traveler
04-13-2018
Pros: Hotel employeee in the breakfast room. A true servant's heart. Everyone loves her!
Cons: Hotel was fine. The exhaust vent in 231 is falling down.
1.0
David
Very Poor
Solo Traveler
04-13-2018
Pros: $
Cons: Non smoking room smells like stale smoke!Over $--- for the room is unacceptable! That hotel is on par with Motel6 at $-- per night! For what I spent plus $20 I could have got a suite at Hampton or Drury! That hotel is old outdated and just sucked!
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
04-13-2018
Pros: 24 hr pool. the hotel was clean and nice
Cons: this was not. bad hotel. I have paid more and received much less
7.5
John
Good
young couple
04-02-2018
Good
Pros:
Cons:
7.5
Samantha
Good
young couple
03-20-2018
Good
Pros:
Cons:
10.0
Michelle
Exceptional
solo traveller
03-11-2018
Exceptional
Pros:
Cons:
7.1
Melissa
Good
young couple
03-08-2018
Good
Pros:
Cons:
8.3
Victoria
Very Good
young couple
03-06-2018
Very good
Pros:
Cons:
10.0
Cheryl
Exceptional
family with young children
02-21-2018
Exceptional
Pros: Room had lots of space.
Cons:
7.9
Perla
Good
family with young children
02-21-2018
Good
Pros:
Cons:
9.6
Charlie
Exceptional
young couple
02-19-2018
I will stay their again
Pros: Nice atmosphere
Cons:
8.3
James
Very Good
young couple
02-15-2018
Very good
Pros: We were looking for a place to stay as we were passing through on a long trip. Not much around this area, so we booked a room at this hotel. It was a little tricky to get to from the interstate, but not too bad. Bed was comfortable. Room was pretty basic, but it was clean. Breakfast was good. Pancakes, Greek yogurt, eggs, biscuits and gravy, etc. Coffee was good! Probably the best place to stay if you are in this area.
Cons: Front desk staff was not too friendly at first, but she lightened up a bit after we were checked in.
10.0
Patricia
Exceptional
solo traveller
12-06-2017
Comfortable and convenient stay.
Pros:
Cons: Easy with pets and very clean.
9.6
Daniel
Exceptional
young couple
11-29-2017
Great staff, food, quiet rooms,...
Pros: The staff is always excellent at this location. There is a nice lady who takes care of the breakfast area. She reminds me of my grandma and goes above and beyond to make sure everyone is happy. They feature hatch green chili at breakfast and it's spicy!!! So good!
Rooms are clean, quiet and exactly what you need after coming over Raton pass. The location of the hotel is legit, right off the interstate. It takes a tiny bit of navigation to work your way around to the parking lot, but the morning exit to the interstate is very rapid.
Cons:
8.3
Eric
Very Good
family with young children
11-21-2017
Very good
Pros:
Cons:
9.2
Sharon
Wonderful
solo traveller
11-10-2017
Superb
Pros:
Cons: Hard to get to from the expressway.
7.5
Edward
Good
young couple
09-09-2017
Good
Pros: Breakfast was good. A little better than average. Beds were comfortable and the room was quiet.
Cons: The 5-7PM refreshments were very limited. If you weren't there in the first 15-25 minutes you were out of luck, because they don't put out any more.
The carpets needed cleaning.
7.5
Timothy
Good
young couple
08-27-2017
Good
Pros: Breakfast was great, women working there was vey attentive
Cons: Room door was difficult to open; toilet chain and handle needed to be replaced. Front desk staff on check in had a hard time dealing with bringing a pet
7.5
Peggy
Good
young couple
08-01-2017
terrible fit
Pros:
Cons:
9.6
Jon
Exceptional
young couple
07-23-2017
Passing through
Pros:
Cons: The road work and access to the property is ridiculous, which I understand to be beyond the hotel's control. Everything about the hotel was wonderful, staff was magnificent, once the road work is complete this will be a perfect 10
7.5
Richard
Good
young couple
07-13-2017
Good
Pros:
Cons:
9.2
Dean
Wonderful
young couple
07-03-2017
Great Stay in Raton
Pros: Breakfast
Cons: Access
7.9
Johnny
Good
young couple
07-02-2017
Good
Pros: Little lady who ran breakfast
Cons: The price-gouging for the busy weekend
7.5
Dan
Good
young couple
05-26-2017
Good
Pros: Great experience. Very comfortable stay; Thanks!
Cons:
9.2
Walt
Wonderful
young couple
05-21-2017
Onstar had given us incorrect...
Pros:
Cons: Road under construction from Interstate to hotel and we didn't arrive in daylight.
6.3
Mark
Pleasant
family with young children
04-09-2017
Pleasant
Pros:
Cons:
2.5
Ronaldo
Poor
family with young children
12-22-2016
Very poor
Pros:
Cons:
9.6
Emily
Exceptional
family with young children
10-23-2016
great staff!
Pros:
Cons:
9.6
Emily
Exceptional
family with young children
10-17-2016
Great place to stay
Pros: Overall our stay there was really good. We had an incident with one of the rooms not being very clean but management took care of us! Highly recommend this place. We will stay here again guaranteed!
Cons:
9.2
Steve
Wonderful
young couple
09-20-2016
Great place, great value.
Pros: Clean, roomy and comfortable.
Cons: Highway under construction.
7.5
Terri
Good
mature couple
08-25-2016
Overall Good
Pros: Overall clean hotel, good breakfast and pleasant staff.
Cons: Had a long day on the road and went to bed early. Around 11pm the front desk called our room and woke us up saying there was a complaint about the noise. So she got the wrong room and we both had a hard time sleeping the rest of the night.
10.0
Peter
Exceptional
mature couple
08-23-2016
EXTRA MILE IN RATON, NM
Pros: Barbara is an absolute gem and goes above and beyond to help the customers. We were on our way to the hospital in Denver so depressed and difficult to please. Barbara picked up on the fact that we needed a little help and stepped right in.
Happy hour a welcome perk, but could be expanded a bit, after all if you are going to do it at all, then do it well is my philosophy. There are no decent restaurants in Raton, so maybe you could expand and charge 5 dollars or so. Think cucumber sandwiches.
Cons: Barbara asked her manager to help but he wouldn't or couldn't help us, so Barbara stepped up to the plate herself.
9.2
Catherine
Wonderful
mature couple
08-19-2016
The only place to rest...
Pros: After traveling for 12 hours, relaxing in the hot tub, followed by sleeping on the amazing bed with "to die for" pillows, allowed us to travel again for another 12 hours the following day! Not to mention the variety and delicious breakfast the next morning!
Cons: Access to getting to the property. Due to construction in the area.
6.7
Joyce
Pleasant
mature couple
08-09-2016
Raton Holiday Inn Express
Pros:
Cons: Difficult to access because of road construction. Mattress was uncomfortable.
10.0
Rhonda
Exceptional
family with older children
08-01-2016
Exceptional
Pros: The room was very large and comfy and the free breakfast the next morning had a large selection of very tasty food.
Cons: I was very satisfied with my stay.
9.6
Jessica
Exceptional
family with young children
07-25-2016
We will stay here again!
Pros: We enjoyed the breakfast and the very friendly staff!
Cons:
7.5
William
Good
mature couple
07-10-2016
Good
Pros:
Cons:
7.9
Jan
Good
mature couple
07-06-2016
Good
Pros: Great senior friendly step-in showers. SO clean! Good breakfast.
Cons: $165 a night seemed a bit pricey, but there's very little competition in Raton. Also highway construction made getting to the hotel difficult.
9.2
David
Wonderful
mature couple
06-20-2016
Good choice for us in...
Pros: liked the afternoon snacks - nice touch on Friday afternoon at end of a long drive.
Breakfast was a good selection, good food
Enough coffee choices for everyone
Cons: the expensive Keureg did not work
pillows mislabeled
9.6
Anonymous
Exceptional
mature couple
06-09-2016
Good Value for the $.
Pros: Evening Snack
Cons: Not a problem with the hotel but the road into and out of the location from the interstate was a mess.
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