This hotel features an attractive lobby with Southwestern décor. Spacious suites offer a wet bar and an additional seating area. Entertain the kids outside on the putting green.
Smoke free premises. 80 units. 2 stories, interior corridors.
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet. Some: video games.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 28 guests
Showing reviews 1 - 5 of 36
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel was clean and well maintained. The rooms were nicely decorated and the a/c worked well. The front desk staff were eager to assist with places to go eat.
Cons: The hotel was off the main road so everything was a drive, nothing within walking distance. The carpet in the room was a little tattered where the tile met the carpet and the bathtub was pretty nasty where the tub and the back wall came together.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Cleanliness essential and staff
Cons: Bed sheets were inside out and did not fit mattress. Construction on freeway had exit closed to hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: Hotel employeee in the breakfast room. A true servant's heart. Everyone loves her!
Cons: Hotel was fine. The exhaust vent in 231 is falling down.
9.6
Anonymous
Exceptional
07-23-2017
Passing through
Pros:
Cons: The road work and access to the property is ridiculous, which I understand to be beyond the hotel's control. Everything about the hotel was wonderful, staff was magnificent, once the road work is complete this will be a perfect 10
9.2
Anonymous
Wonderful
07-03-2017
Great Stay in Raton
Pros: Breakfast
Cons: Access
7.9
Anonymous
Good
07-02-2017
Good
Pros: Little lady who ran breakfast
Cons: The price-gouging for the busy weekend
7.5
Anonymous
Good
05-26-2017
Good
Pros: Great experience. Very comfortable stay; Thanks!
Cons:
9.2
Anonymous
Wonderful
05-21-2017
Onstar had given us incorrect...
Pros:
Cons: Road under construction from Interstate to hotel and we didn't arrive in daylight.
9.6
Anonymous
Exceptional
10-17-2016
Great place to stay
Pros: Overall our stay there was really good. We had an incident with one of the rooms not being very clean but management took care of us! Highly recommend this place. We will stay here again guaranteed!
Cons:
9.2
Anonymous
Wonderful
09-20-2016
Great place, great value.
Pros: Clean, roomy and comfortable.
Cons: Highway under construction.
7.5
Anonymous
Good
08-25-2016
Overall Good
Pros: Overall clean hotel, good breakfast and pleasant staff.
Cons: Had a long day on the road and went to bed early. Around 11pm the front desk called our room and woke us up saying there was a complaint about the noise. So she got the wrong room and we both had a hard time sleeping the rest of the night.
10.0
Anonymous
Exceptional
08-23-2016
EXTRA MILE IN RATON, NM
Pros: Barbara is an absolute gem and goes above and beyond to help the customers. We were on our way to the hospital in Denver so depressed and difficult to please. Barbara picked up on the fact that we needed a little help and stepped right in.
Happy hour a welcome perk, but could be expanded a bit, after all if you are going to do it at all, then do it well is my philosophy. There are no decent restaurants in Raton, so maybe you could expand and charge 5 dollars or so. Think cucumber sandwiches.
Cons: Barbara asked her manager to help but he wouldn't or couldn't help us, so Barbara stepped up to the plate herself.
9.2
Anonymous
Wonderful
08-19-2016
The only place to rest...
Pros: After traveling for 12 hours, relaxing in the hot tub, followed by sleeping on the amazing bed with "to die for" pillows, allowed us to travel again for another 12 hours the following day! Not to mention the variety and delicious breakfast the next morning!
Cons: Access to getting to the property. Due to construction in the area.
6.7
Anonymous
Pleasant
08-09-2016
Raton Holiday Inn Express
Pros:
Cons: Difficult to access because of road construction. Mattress was uncomfortable.
10.0
Anonymous
Exceptional
08-01-2016
Exceptional
Pros: The room was very large and comfy and the free breakfast the next morning had a large selection of very tasty food.
Cons: I was very satisfied with my stay.
9.6
Anonymous
Exceptional
07-25-2016
We will stay here again!
Pros: We enjoyed the breakfast and the very friendly staff!
Cons:
7.9
Anonymous
Good
07-06-2016
Good
Pros: Great senior friendly step-in showers. SO clean! Good breakfast.
Cons: $165 a night seemed a bit pricey, but there's very little competition in Raton. Also highway construction made getting to the hotel difficult.
9.2
Anonymous
Wonderful
06-20-2016
Good choice for us in...
Pros: liked the afternoon snacks - nice touch on Friday afternoon at end of a long drive.
Breakfast was a good selection, good food
Enough coffee choices for everyone
Cons: the expensive Keureg did not work
pillows mislabeled
9.6
Anonymous
Exceptional
04-06-2016
One of the best Holiday...
Pros: Everything was as advertised.
Cons: Nothing.
6.3
Anonymous
Pleasant
03-31-2016
Pleasant
Pros: Good breakfast.
Cons: Access in and out is terrible. Way overpriced!! Too bad all the other hotels are off the interstate further. They could use more interstate competition!!
10.0
Anonymous
Exceptional
02-29-2016
one night stay
Pros: The breakfast area was great. very clean and staff was great.
Cons: Can't think of anything.
9.6
Anonymous
Exceptional
01-22-2016
Great place for the money!!!
Pros: Was a great experience! The smell of baking cookies greeted us! The staff were friendly and helpful in helping us to choose a restaraunt for supper, as well as sharing the freshly baked cookies! The room was clean and the bed comfortable. Would stay again!
Cons:
10.0
Anonymous
Exceptional
12-31-2015
Highly recommend!
Pros: Our stay was perfect! The staff, room & meals were all amazing! We will definitely stay there again!
Cons:
7.5
Anonymous
Good
12-01-2015
Good
Pros:
Cons: We arrived at 2 and the room was not ready because they were short of staff. We were told it would be ready by 3 as advertised. However they were able to get us in at 2:30
7.5
Anonymous
Good
08-01-2017
terrible fit
Pros:
Cons:
7.5
Anonymous
Good
07-13-2017
Good
Pros:
Cons:
6.3
Anonymous
Pleasant
04-09-2017
Pleasant
Pros:
Cons:
2.5
Anonymous
Poor
12-22-2016
Very poor
Pros:
Cons:
9.6
Anonymous
Exceptional
10-23-2016
great staff!
Pros:
Cons:
7.5
Anonymous
Good
07-10-2016
Good
Pros:
Cons:
8.8
Anonymous
Excellent
04-29-2016
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
04-12-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
01-31-2016
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
10-12-2015
Pleasant
Pros:
Cons:
5.8
Anonymous
Okay
10-10-2015
Okay
Pros:
Cons:
9.6
Anonymous
Exceptional
06-09-2016
Good Value for the $.
Pros: Evening Snack
Cons: Not a problem with the hotel but the road into and out of the location from the interstate was a mess.
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