The buildings feature a distinctive adobe style and are situated around a large courtyard and an attractive pool with lush landscaping. The guest rooms have rustic Southwestern décor. The lodge is the summer home of the well-known dance troupe Antonio Ganjero and EntreFlamenco, which performs in an intimate setting from late June to late August.
Smoke free premises. 128 units. 1-3 stories, interior/exterior corridors.
valet and coin laundry, area transportation-The Plaza, Museum Hil & Canyon Rd.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 180 guests
Showing reviews 1 - 5 of 50
7.0
Richard
Good
Solo Traveler
10-20-2017
Pros: The close proximity to Santa Fe with the shuttle service.
Cons: The Christmas Day Buffet was just OK but not great. The seating of and getting water and drinks was very very slow. I was a single and was ignored for ten minutes. From what I could see, they were understaffed on that particular day.
6.0
Robyn
Pleasant
10-20-2017
Pros: Rooms were cute and roomy
Cons: The bed was very uncomfortable. The room wasnt as clean as it could have been. Some hair in the tub, spider nest up in the corner.
6.0
Michael
Pleasant
Senior Traveler
10-20-2017
Pros: The location and the restaurant
Cons: Sink leaked and coffee pot was broken with no response from the staff after it was reported
9.0
Robert
Wonderful
Traveling as Couple
10-20-2017
Pros: convenient good price
Cons: no
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-20-2017
Pros: The decor matched the landscape and the vibe of Santa Fe wonderfully.
Cons:
6.0
Timothy
Pleasant
Traveling as Couple
10-20-2017
Pros: The restaurant and bar in the hotel were convenient, as well as the shuttle service.
Cons: Disappointed that food service stops at 8:30pm and the shuttle stops running at 9pm. Water came out of the faucet like a fire hydrant. No mini fridge in the room was not consistent with a typical hotel of this star rating.
8.0
Thomas
Very Good
Group Traveler
10-20-2017
Pros: The location, slightly above Santa Fe, provided an amazing view at all times. The staff was friendly and accommodating,for the most part. Our room was in a good location for leaving and returning.
Cons: No refrigerator in the room and they did not change the sheets, which were slightly soiled, during our stay.
2.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: Good towels
Cons: Very bad experience. Checked in after 4 pm room not ready. Room had not been vacuumed, black hairs in bed, shower did not work properly. Hot tub open but only one open gate to get in. Area around hot tub, pool overgrown and messy. No towels at tub
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-20-2017
Pros: Clean Room. Great shower. Fast and easy to check-in and check-out. I would definitely stay again.
Cons: TV was small and outdated, it was like watching a computer monitor.
7.0
Zachary
Good
Traveling as Couple
10-20-2017
Pros: Rustic atmosphere. Good location.
Cons: Gave is two full beds instead of two Queens. A little uncomfortable. No continental breakfast.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
10-20-2017
Pros: Location
Cons: 1.Called and ask for a king and when I got there it was two doubles 2. Ate at the rest 3 times and service was bad and staff gave use a discount twice. 3. Room not cleaned 4. Called Maintenance in the morning had to call back that evening.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
10-20-2017
Pros: Nothing
Cons: Rooms are poorly lit, outdated, bathroom door will not open all the way because the toliet is in the way. No use in having luggage carts if you can't get them within 20 feet of the rooms on the second floor because of stairs. I have stayed in better 1 âÂ
7.0
Lisa
Good
Group Traveler
10-20-2017
Pros: Easy access in and close to our favorite eating place.
Cons: It was just too hot when we got there. Not hotel'S fault but night was too short.
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
10-20-2017
Pros: Within a couple of miles to downtown.
Cons: The room was very small, outdated and not clean. The bathroom was extremely tight to get into. The toilet seat was worn off and the toilet didn't even flush correctly. Found hairs in the bed sheets. I would never stay here again.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros: Location and free shuttle. Not within walking distance to ANYTHING, but close enough that it's a quick shuttle ride, and with our car, everything was just minutes away. Manager was hospitable. Front desk always friendly & helpful.
Cons: Our room location was a god/bad thing. Close to the entrance and pool, which we liked, but wedged between the Ice Machine and Fitness Center. Could hear ALL hallway activity and ice buckets being filled 24/7. The darkness of the room was depressing.
7.0
David
Good
Family with Young Children
10-20-2017
Pros: Pool and the cooking offered poolside
Cons: We had two rooms and both irons didn't work and dropped everywhere. One room had blankets so we called the front desk to have them bring them and they never did. Hot tub was broken.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
10-20-2017
Pros: The staff were very friendly and helpful. It is an older hotel, but, we enjoyed our two night stay. The style was interesting and very Santa Fe. The free shuttle to and from downtown Santa Fe was a big plus as traffic and parking can be annoying.
Cons: No,all things considered,we liked it and would stay there again. It is an older hotel, but the owner and staff are really trying to upgrade and provide good service to guests.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-20-2017
Pros: Very good room and friendly staff. 4 miles away from the town center.
Cons: No
10.0
Lonny
Exceptional
young couple
10-20-2017
Exceptional
Pros:
Cons:
10.0
Pamela
Exceptional
young couple
10-20-2017
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
10-20-2017
We liked the open space...
Pros: We loved the decor in our room, it was clean and the bed quite comfortable. The steps going from the parking into our wing were irregular and perilous, especially in the dark. The towel rack was loose on the wall. The card that hold the plastic room keys promises free bottled water and snacks but there weren't any in our room.
Cons:
7.5
Anonymous
Good
mature couple
10-20-2017
Good
Pros:
Cons:
7.5
David
Good
young couple
10-19-2017
423 floor evidently had dry...
Pros: Didn't eat there
Cons:
9.6
Anonymous
Exceptional
solo traveller
10-18-2017
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
10-18-2017
Very good
Pros:
Cons:
9.2
Gaby
Wonderful
review category group of friends
10-18-2017
Relaxing, fun, comfortable and delicious.
Pros: The Resort is on a Mountain, so the scenery is beautiful, especially from the restaurant. But the best part of this Hotel is there complimentary rides to the Plaza, Casino, or any place locally, and they will also pick you up. Now that's what I call service. So if you want to avoid the parking and getting lost, this hotel is perfect. The rooms are unique, warm, inviting, and clean. The beds are big and comfortable. I recommend this Hotel because the prices are reasonable, I booked a junior suite, because there were three of us, but if your traveling alone or with a mate the prices might even be more inexpensive, so go shopping in "Booking.com" it's the best.
Cons: The door of the room was broken and couldn't be fix till later.
8.8
Anonymous
Excellent
young couple
10-16-2017
Fabulous
Pros: Friendly and helpful staff
Cons: The bed was a sleep number bed but didn't work. The restaurant on site was not what was advertised and had no vegetarian options.
10.0
Olga
Exceptional
young couple
10-16-2017
Would stay there again
Pros: The hot tub was great! The grounds lovely.
Cons: Bad reception for tv . No national stations
4.6
Anonymous
Disappointing
young couple
10-14-2017
Disappointing
Pros:
Cons: Old, dated, vintage aroma and suspect clientele
5.8
Anonymous
Okay
young couple
10-12-2017
Fun to stay where the...
Pros: We appreciated the bottle of wine and rose petals as we got married the night of our stay! The room was cozy and clean.
Cons: Quite expensive room but with a television from the 90's. Our room had a fireplace but no lighter. We were given a bottle of wine for our wedding but no wine opener. When we called the front deak to get one, we were told there wasn't enough staff to deliver one. There was also another wedding happening at the Lodge when we arrived and a very intoxicated guest tried to throw a rock at our car after we honked at him for almost hitting us in the parking lot. When we asked the front desk to call security, we were told security wasn't available for another 45 minutes.
10.0
Margaret
Exceptional
young couple
10-10-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-09-2017
Good
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-09-2017
Passable
Pros:
Cons:
7.5
Anonymous
Good
mature couple
10-08-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
review category group of friends
10-08-2017
Superb
Pros:
Cons:
7.5
Rosie
Good
young couple
10-08-2017
Good
Pros: Room was comfortable
Cons: The view
5.0
Anonymous
Fair
young couple
10-07-2017
Meh
Pros: The bar tenders are the only good thing about the hotel
Cons: a dim dingy 1st floor room with no frills and a tv from the 80s shouldn’t cost that much. The hotel website is misleading, it felt like staying at a slightly better motel 8. I said it was our aniversary and didn’t get any acknowledgement of that either
5.4
Anonymous
Fair
young couple
10-04-2017
Horrible stay. This place is...
Pros: The view of the mountains was relaxing and enjoyable. The elderly driver ( Danny) was delightful.
Cons: We were told there was a handicap room which was reserved. However, it was not so. Subsequently, we were in pain and discomfort when utilizing the commode. We were moved from one room to another, however, the other room was not a handicap room either. On the night prior to checking out, the staff heard my complaint again and bought a commode seat with proper height needed for a handicap room. We had expected this facility to move us to another Heritage Hotel instead of being in this discomfort.
7.1
Anonymous
Good
family with young children
10-04-2017
It was an all around...
Pros: The interior design. The beds were comfy.
Cons: The parking lot was dumpy and the exterior security was not so good.
8.3
Sukriti
Very Good
family with young children
10-04-2017
Comfortable, relaxing, nice location.
Pros: Swimming pool, hot pool were excellent. Nice and clean. Great value for money.
Rooms were good size with a desk. Bathrooms were clean. The breakfast is not included although they did give a 15% discount voucher.
Cons: A small fridge in the room would've been nice, and real mugs for coffee instead of paper cups.
6.7
Jean
Pleasant
young couple
10-02-2017
Pleasant
Pros:
Cons: Restaurant and bar are gloomy.
Food was average.
The room was too dark.
9.6
Linda
Exceptional
solo traveller
10-01-2017
Exceptional
Pros: Shuttle was quick and so handy
Cons:
10.0
David
Exceptional
young couple
09-30-2017
Exceptional
Pros:
Cons:
5.0
Marguerite
Fair
young couple
09-29-2017
Passable
Pros: Clean! The TV was not working, we arrived to late to call anyone to fix it. Your 15.00 extra is a joke. I would not stay here again and Would not recommend it to anyone I know!!! We
Cons: Hard to get to if you are not from the area.
7.5
Ingrid
Good
review category group of friends
09-28-2017
We enjoyed our stay, although...
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
09-28-2017
Pleasant
Pros: Location
Cons: Water did not get hot for bath
4.2
Georgia
Disappointing
review category group of friends
09-28-2017
Never again.
Pros: The lobby was nice and had a fire place.
Cons: The room was dirty, small, dark and run down. All of the wood furniture was scratched and stained. Way overpriced.
9.6
Anonymous
Exceptional
young couple
09-27-2017
Exceptional
Pros: Great staff and shuttle driver. Housekeeping staff was very nice. Gorgeous room.
Cons:
6.7
Ayudith
Pleasant
young couple
09-25-2017
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
young couple
09-25-2017
We liked it and would...
Pros: Pools, shuttle service, location, bar and restaurant , lobby with fireplace, bed was great as we're the towels
Cons: TVs are old with poor reception. There wasn't a guide to the lodge's amenities nor a guide to TV channels
Coffee choices in the room were very limited--French roast or Italian decaf
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