Hampton Inn & Suites Los Alamos

AAA Inspector Rating
8.7
Excellent
29 Guest Ratings
124 SR 4
White Rock, NM 87544- Map It
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AAA Inspector Notes
Newly renovated throughout in a contemporary style, this hotel is a great base for exploring nearby Bandelier Monument or the Valles Caldera. Smoke free premises. 73 units, some kitchens. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Center. 124 SR 4 87544.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
sauna, exercise room.
Guest Services
valet and coin laundry.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 29 guests
Showing reviews 1 - 5 of 38
8.8
Sheryl
Excellent
young couple
08-30-2016
Pros: Elevator not working so luggage up stairs was a pain. Bed and staffing were great.
Cons:
5.4
Judith
Fair
family with young children
08-25-2016
Pros: The room was large and very nice.
Cons: They messed up my reservation, were overbooked, and were paving the entire parking lot and entrance and so it was very hard to unload with 3 small children. The elevator was also broken. While there was one staff in the evening that worked very hard to assist us, the rest of the staff was very unhelpful. A construction crew finally showed me where I needed to park because the office staff would not. They overcharged me for the room and I am still not sure that has been fixed correctly. They did not live up to their 100% satisfaction guarantee. Ugggg. It is the only hotel in White Rock and it is terribly mis-managed. I love Hampton Inns but will choose to drive back and forth from Los Alamos next time.
8.3
Jeffrey
Very Good
mature couple
08-25-2016
Pros: The room was very nice. Will probably opt for suites more often. Breakfast was great also.
Cons: Poor communication among staff. We tried checking in three times before we were actually able to do so. Felt like we were getting the runaround and were at your mercy. Not a good feeling.
5.0
Alfred
Fair
mature couple
08-24-2016
Pros:
Cons: The location is next to fire dept, had a couple disruptions. The quoted price vs. Price we paid was $100 difference, in excess of the quote. The elevators were down for part of the stay. Sort of shabby interior, there was some painting going on during our stay. Some of the pillows smelled like mildew. Not many choices for dinner without leaving to Los Alamos. This is listed as Los Alamos but is actually in White Rock.
10.0
Anonymous
Exceptional
mature couple
08-23-2016
Pros: The service,cleanliness,and breakfast.
Cons:
Showing reviews 1 - 5 of 38