Best Western Sovereign Hotel-Albany

AAA Inspector Rating
1228 Western Ave
Albany, NY 12203- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
2.8
Overall
Room2.8
Bath2.4
Public Areas3.1
AAA Inspector Notes
This hotel offers comfortable beds, the perfect place to rest your head after a long day at the office. The inviting lobby with large windows is also an ideal place to relax. Smoke free premises. 192 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 1S, 1 mi e on US 20 (Western Ave). Across from University at Albany-SUNY. 1228 Western Ave 12203.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
sauna, exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 778 guests
Showing reviews 1 - 5 of 50
7.2
Verified AAA Guest
Good
Couple
08-30-2017
nice. Clean room, bathroom & beds. it was hard to get the luggage rack in the elevator. Fast check in & out. Good coffee. Good breakfast
Pros: clean
Cons: Parking lot needs work
7.2
Verified AAA Guest
Good
Solo
08-26-2017
The hotel could use some renovating.
Pros: The price was decent. There was a treadmill available.
Cons: 1. The air conditioner in my room was leaking all over the floor. It wasn't enough to switch rooms (I was only staying for one night), though the puddle it was making on the floor definitely grew over night.2. The fitness center didn't have decent ventilation or air conditioning.3. The room was generally run down.4. The mattress was way too hard. It was similar to sleeping on a rock.5. The complimentary breakfast did not look appealing. They had everything you'd expect, it just was presented poorly.
9.0
Verified AAA Guest
Wonderful
Solo
05-29-2017
After reading reviews before I booked, I have to say I didn't have a warm feeling. However, when I arrived at the hotel, a very pleasant young lady checked me in. She couldn't have been nicer. Upon entering the room, I was impressed by everything. Room was very clean, attractive and well furnished. I was surprised at some of the negative reviews I read.
Pros: Pleasant, attentive staff, cleanliness, convenience, amenities and decor.
Cons: I was completely satisfied and will no doubt be staying there again. However, I don't understand why the ads I read in the AAA book and other places made no mention of the bar and restaurant, conference rooms, breakfast, etc. This is a big plus for some people.
9.2
Verified AAA Guest
Wonderful
Couple
04-06-2017
Dated,but staff was pleasant. Breakfast was good. Did not like that the check in desk was visited by other staff that just hung around there, was an uncomfortable feeling.Hotel was located between places we needed to be which was ok.
Pros: Location and breakfast
Cons: Needs some updating
10.0
Verified AAA Guest
Exceptional
Solo
12-08-2016
It's a great looking place.
Pros: The place looks nice. Everything was clean and neat. The gym suited my needs. There was good parking. The lobby looked impressive. The area for breakfast had plenty of seats (I hate it when there's no room to sit for breakfast).
Cons: The complimentary breakfast buffet looked great but overall tasted terrible. The coffee was bad, and I'm not the pickiest person when it comes to "free" coffee. I mean, I'd still come back here and eat cereal or something, but I wouldn't plan on a good breakfast. Also, as a finishing touch, while I was sitting there eating the cold cereal, a little cockroach walked onto the plate with the eggs.
Showing reviews 1 - 5 of 50