Hilton Albany

AAA Inspector Rating
40 Lodge St
Albany, NY 12207- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.6
Bath3.3
Public Areas3.5
ARATED
AAA Inspector Notes
This hotel offers attractive guest rooms and an extensive meeting space. The arts and entertainment district is located within walking distance. Check out the lounge in the lobby, which is the perfect place to unwind after a long day. Smoke free premises. 385 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
At Lodge and State sts; downtown. 40 Lodge St 12207.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
Pool
heated indoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves, high-speed Internet (fee).
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 3 mi, bus & train stations.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 222 guests
Showing reviews 1 - 5 of 50
8.8
Verified AAA Guest
Excellent
Couple
03-16-2017
Hotel was great no complaints.
Pros: Location
Cons: Everthing was fine
10.0
Anonymous
Exceptional
solo traveller
11-18-2017
A pleasure, if Albany again...
Pros: It was convenient and clean and staff was great
Cons:
6.3
Shannon
Pleasant
family with young children
11-18-2017
Pleasant
Pros: The location was perfect for our trip.
Cons: There were staff protesting outside of the hotel that we could hear from inside the room. It was loud.
6.3
Anonymous
Pleasant
review category group of friends
11-16-2017
Incompetent front staff
Pros: Staff wanted to charge higher price than my rate through bookings and told me to take it up with bookings.com instead of herself correcting the error. I asked for a manager who gave her authorization to charge the correct amount and the staff then charged me the bookings total price as a sub total and added tax again - I showed her the calculations and waited 25 minutes to get refunds and receipts for the 3 transactions she processed.
Cons: Staff
2.5
Anonymous
Poor
mature couple
11-16-2017
Very poor
Pros:
Cons:
Showing reviews 1 - 5 of 50