Holiday Inn Express Albany Downtown

AAA Inspector Rating
8.7
Very Good
264 Guest Ratings
300 Broadway
Albany, NY 12207- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.0
Public Areas3.1
ARATED
AAA Inspector Notes
This hotel is located in the downtown area near many of the area's attractions and restaurants. Modern guest rooms offer soft mattresses and bedding. Smoke free premises. 135 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Pruyn St; downtown. 300 Broadway 12207.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 264 guests
Showing reviews 1 - 5 of 50
5.8
Anonymous
Okay
review category group of friends
05-22-2017
Pros: The staff was very helpful and accommodating. The continental breakfast was also good and tasted fresh.
Cons: The air conditioning in our room was broken and the room became very hot and humid through the night. The front desk sent a maintenance personnel to fix it, who just took off the vent cover and pushed some buttons so I'm not sure if they knew what was wrong. We woke up in the morning to a very uncomfortable temperature in our room. Luckily the front desk switched us to a different room for the following night with ease. The staff members were all very kind and understanding. In our first room, I saw some toenail clippings from a previous guest on the carpet which really creeped me out. Overall I felt that the rate I paid was too much for the quality of the hotel.
9.6
Patricia
Exceptional
young couple
05-21-2017
Pros: First room we were staying in had an a/c problem. We moved to another room & staff said they would notify technician to fix it. Liked the fact that you had shuttle service.
Cons:
10.0
Moses
Exceptional
family with young children
05-15-2017
Pros: The rooms, showers and breakfast were beyond expectation l.
Cons: N/A
7.9
Buffalo
Good
review category group of friends
05-03-2017
Pros: It was close to the Capital. Room was clean, beds were great.
Cons: I didn't like that I wasn't able to get a shuttle to the capital, because the only available one was used to go to the airport. It affected about 10 people that stayed, that needed a shuttle to the capital.
7.5
Barbara
Good
young couple
04-29-2017
Pros: Free shuttle to our concert at nearby venue.
Cons: small pool, okay breakfast, still not really hot.
Showing reviews 1 - 5 of 50