Attractive rooms feature traditional, upscale décor with a large work station, easy chair and puffy white duvets on your choice of a king or two double beds. The indoor-outdoor pool opens into a landscaped courtyard, a terrific oasis in the summer. The fitness center offers an expanded array of modern workout equipment.
Smoke free premises. 356 units. 10 stories, interior corridors. Accessibility (Call).
valet laundry, boarding pass kiosk, rental car service, airport transportation, room service, area transportation-within 4 mi.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 89 guests
Showing reviews 1 - 5 of 50
9.6
Mckinley
Exceptional
young couple
09-21-2016
Pros: A very clean,comfortable ,and fun place. love it ! and when I come back ,its my first choice. .thank you for a good time..
Cons: location ais a little off ,from downtowe. but still okay.
5.8
Sabari
Okay
family with young children
09-16-2016
Pros: Clean large rooms with decent views
Cons: Poor service, except at restaurents, not very receptive to customer requests, very robotic staff
7.5
Crumlin2
Good
young couple
09-06-2016
Pros: Staff I had contact with were efficient and very friendly. Check-in and check-out could not have been easier.
Breakfast (western omelet/Belgium waffles) was delightful.
Cons: I really did not like having to ask for towel replacement-not extra towels, just replace the ones used and taken. For the money we paid, clean towels was not asking a lot. I get the whole energy/water conservation deal, but that was too much.
The shower curtain was missing a hook and could have used a washing. It made the room look messy. The bed skirt needed attention as it had stains. I am fussy about housekeeping.
10.0
Clare
Exceptional
young couple
09-03-2016
Pros: Very nice people, helpful. There was ice cream every day and cookies! The gal at the coffee counter was especially nice.
Cons: Left my personal pillow - had red pillow case on it, have called and called. No call back. My fault though, I left it.
7.5
Sorys
Good
review category group of friends
08-30-2016
Pros: I like the play that was that's I expected
Cons: Everything was good
6.3
Arif
Pleasant
family with older children
08-30-2016
Pros: Location and size of room was good.
Cons: Staff and overall service was terrible.It worst we have encountered in Marriott Group of Hotel.I am elite member of Marriott but hence will NEVER stay in Buffalo Marriott.
7.0
Patrick
Good
Family with Young Children
08-22-2016
Pros: ease of check in and parking proximity.
Cons: bar area, lobby was not often traveled.
8.0
Troy
Very Good
08-22-2016
Pros: The room was awesome...and the lobby was fascinating..
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-22-2016
Pros: Pool
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-08-2016
Pros: clean and friendly staff
Cons: location is bit too far from attractions
7.9
Anna
Good
mature couple
08-07-2016
Pros: The mattress and pillows were outstanding and so comfortable. Food at the Bluefire Grill was good and the bar pours a nice drink.
Cons: Very noisy air conditioning system; room smelled quite musty.
9.6
Errol
Exceptional
family with older children
08-04-2016
Pros:
Cons: Need a microwave in room.
10.0
Patricia
Exceptional
mature couple
08-04-2016
Pros: Your fitness center, and services
Cons:
5.0
Bill
Fair
mature couple
07-26-2016
Pros:
Cons: We stayed two nights and got no maid service during the entire stay. There was only 1 regular coffee in the room (for two people for two days) and it was some of the worst coffee I've ever had. The morning we were checking out, the wi-fi stopped working
7.0
Verified Hotel Guest
Good
Traveling as Couple
07-25-2016
Pros: We love the hot tub. Water temperature is perfect and the tub is big enough to seat about 10 people. The swimming pool is large and has an outside area that is equally large and is joined to the inside pool. There's a nice patio area outside.
Cons: The hotel is very busy and is always booked to capacity so it can be a bit noisy.
7.9
Bebley
Good
family with older children
07-24-2016
Pros: Pillow top bed, slept very well!
Cons: Check in a little slow! In my opinion I don't think a hotel front desk should keep a tired paid guest waiting in line just to please someone who is asking about the hotel on the phone! I think I will have to go somewhere else next time! My opinion a customer standing in front of me with money in hand, is worth 2 asking for information on the phone!
8.3
Vanessa
Very Good
family with older children
07-14-2016
Pros: Location was perfect for a family of a UB student . Room service was great .
Cons: Gym could have been better. TV didn't work and rubber handles in elliptical were sticky
5.0
Domingo
Fair
family with older children
07-13-2016
Pros: The room was very nice
Cons: We found a long hair in the bathroom we were not happy l talk to The manager about it it look like he dint' care
10.0
Kelly
Exceptional
Family with Young Children
07-12-2016
Pros: The staff was great and were very helpful as we asked questions about the Niagara area.
Cons: My kids would have like the pool to be open later!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-11-2016
Pros: Very clean and it was in a ice location!
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
07-07-2016
Pros: Cleanliness, friendly staff
Cons: No complimentary coffee.
10.0
梓清
Exceptional
young couple
07-05-2016
Pros: Really comfortable room.
Cons:
5.8
Robert
Okay
solo traveller
06-23-2016
Pros: Food & service was very good,
Cons: Property needs to be refreshed, especially rooms if your going to charge $250/night in June !
5.0
Raven
Fair
Traveling as Couple
06-21-2016
Pros:
Cons: Handicap room was not suited for a wheel chair ... no shower chair .it was ok but definitely not a 3.5 hotel room.
9.2
Dave
Wonderful
mature couple
06-20-2016
Pros: Bed very comfy
Cons: The breakfast. Toaster not working very well. bacon burnt to a crisp.Potato slices not cooked enough. Fruit selection tray very good. Coffee was very poor quality!
8.3
Anonymous
Very Good
mature couple
06-15-2016
Pros: The beds at the Marriott are so inviting with clean crisp white sheets and a cozy down comforter.
Cons: Very pricey.
10.0
Simon
Exceptional
Business Traveler
06-14-2016
Pros: friendly and very helpful staff....
Cons:
9.0
Theresa
Wonderful
Business Traveler
06-08-2016
Pros:
Cons: Dining room (Blue Fire)was very busy at breakfast time and all the tables were covered in dirty dishes and only cleaned when someone needed to be seated.
9.6
Kevin
Exceptional
mature couple
06-05-2016
Pros: the facility was very clean, staff was friendly, and the location is great.
Cons:
8.0
Razvan
Very Good
Traveling as Couple
06-02-2016
Pros: The hotel has 2 pools (indoors and outdoors) and a hot tub. The cable has AXS-TV channel which is pretty rare in hotels. Parking and internet are free. Location convenient for both Niagara Falls and Buffalo (kind of midway)
Cons: Spa pump was not working; The coffee machine in the room not working properly.
2.5
Upset
Poor
family with young children
06-01-2016
Pros: Nothing
Cons: They didn't honor my Booking.com reservation with confirmation
8.8
Anonymous
Excellent
family with young children
05-31-2016
Pros: Nice room, good king bed
Cons: Small bathroom.
8.0
Syed
Very Good
Group Traveler
05-24-2016
Pros: Felt like sa big-city hotel in the suburban location
Cons: No
1.0
Verified Hotel Guest
Very Poor
05-24-2016
Pros: Rooms were ok
Cons: Refridgerator was not working, had to change room at 1am in the night. The new room also had same problem and my dinner that was kept in the fridge got spoilt.
10.0
Michael
Exceptional
Business Traveler
05-14-2016
Pros: Location and the hotel was wonderful
Cons: No
9.2
Lisa
Wonderful
family with young children
04-24-2016
Pros:
Cons: Check in could be earlier.
7.5
Fran
Good
mature couple
04-19-2016
Pros: Nice room.
Cons: Need coffee puts in rooms! You can hear everything that is going in in hallway especially other doors slamming shut & closing/opening, people talking & laughing. I also paid for another room where my daughter & son-in-law stayed. They found it extremely hard to sleep & contacted the desk.
6.3
Jacqueline
Pleasant
solo traveller
04-12-2016
Pros: Mattress very comfortable. Lighting in bathroom good for putting on makeup.
Cons: Duvet on bed too heavy. Would have liked a regular blanket to give me the option of either one. Tap water disgusting to drink. Should have provided FREE bottled water in each room if you not going to insure adequate taking tap water. Water saver shower head terrible. Bathroom tiny and difficult to use because of its size. Elevators too far from front desk. Convention of photographers crowding the hallways made it difficult to get to the elevators which were much too far away from front entrance.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-29-2016
Pros: I love that the Buffalo Niagara Marriott is clean, clean, clean. Every time I have stayed it has always looked and smelled clean.
Cons: My only complaint about this hotel is that they have covered the mattresses in some kind of mattress cover that makes so much noise when you move that it wakes the other person as well as yourself up. PLEASE REMOVE THOSE MATTRESS COVERS
6.0
Robert
Pleasant
Senior Traveler
03-11-2016
Pros:
Cons: Beds were soft and full of holes
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
03-08-2016
Pros: location to shopping and restaurants. indoor pool for the kids. excellent front desk service. free internet, free parking.
Cons: more affordable hot breakfast on site but we went out instead.
9.6
Apoorva
Exceptional
solo traveller
03-07-2016
Pros: Everything is good. More importantly this hotel was very near to my office. They have shuttle service to airport and other places. I could take drop to my office. Service is very good
Cons: Free breakfast would make this hotel the best. That's the only disappointment
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-22-2016
Pros: Clean, comfortable, mini fridge in room
Cons: noisy heating unit
10.0
Richard
Exceptional
Business Traveler
01-24-2016
Pros: Great hotel especially for money paid. First class everything.
Cons: Nothing, everything was great
10.0
Thomas
Exceptional
01-24-2016
Pros: Great hotel service and location
Cons: Nope
7.0
Douglas
Good
Business Traveler
01-11-2016
Pros:
Cons: Housekeeping was extremely loud in the hallways at 8 a.m. so for me working late and trying to sleep late was extremely disturbing. The staff at the front desk however were very helpful and professional
10.0
Verified Hotel Guest
Exceptional
12-31-2015
Pros: Great hotel and room.
Cons:
7.0
David
Good
12-05-2015
Pros: Always a great experience when we book this location. We've come here regularly for Black Friday. As usual there was a hockey tournament booked in the hotel as well, so there are a bunch of screaming uncontrolled kids roaming the floor most of the night.
Cons: Control the kids.
5.0
Dora
Fair
Business Traveler
11-24-2015
Pros: Hotel Bellman was great.
Cons: Farther than expected from where I needed to be go for business meetings.
7.0
Verified Hotel Guest
Good
Group Traveler
11-10-2015
Pros: the price
Cons: cleanliness and amenities were not 3 1/2 stars
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