Studio and one-bedroom suites feature efficiencies equipped with two-burner cooktops, microwave ovens, full-size fridges, dishwashers and basic cooking utensils. All rooms have either one or two queen beds with comfortable bedding and a recliner. The one-bedroom suites have a pull-out sofa and second TV in the living room. The front desk offers a lending program for small kitchen appliances like blenders and crock pots for check-out. Snacks, drinks and microwaveable meals are stocked in the lobby market. A gas grill and gazebo are on site for guests' use.
Smoke free premises. 76 efficiencies. 4 stories, interior corridors. Accessibility (Call).
Pros: The location of the facility is perfect for both dining and shopping locations. The staff are very accommodating and friendly.
Cons: If there is no daily housekeeping you should ensure you have adequate supplies (toilet rolls,coffee supplies) in the room for the duration of the guests stay. Did not appreciate having to go looking/asking for supplies.
7.1
Timothy
Good
family with older children
08-23-2016
Pros: Nice staff. Convenient location.
Cons: Hide-a-bed was poor.
9.6
Henry
Exceptional
family with older children
08-23-2016
Pros: Access to a gym, laundry room and towels when needed.
Cons: The only thing I disapproved of was the cleaning staff. My 4 year old niece said good morning and they looked miserable.
Pros: Staff was personable, friendly, courteous, and professional.
Cons:
9.6
David
Exceptional
family with young children
07-25-2016
Pros: The room was large enough for the four of us and our two dogs. The snack bar is a nice touch.
Cons: I have nothing negative to say. The staff at Candlewood Suites did an excellent job.
9.6
Cathy
Exceptional
solo traveller
07-23-2016
Pros: I liked having access 24/7 to a snack area where you could get something and either pay cash or have it charged to your room. I also liked having a computer with a printer in the lobby so I could check in for my flight and print my boarding pass. The kitchen facilities were also great. I also liked being able to get clean towels when I wanted.
Cons: Slow internet; carpet in my room and on the stairs is dirty and needs replacing. Had some noise issues with people staying directly above me. I also think they need more parking spaces as I felt returning at night it was hard to find a parking spot. More lights in the parking area would help too.
7.1
Karen
Good
family with older children
07-19-2016
Pros: Quiet. Friendly staff
Cons: No breakfast facility or in room self catering facility
10.0
Camela
Exceptional
family with older children
07-17-2016
Pros: Clean, stocked with kitchen items, dishwasher, everything was very nice.
Cons: Water collected in tub while showering. I called front desk and maintenance came fast to fix problem.
I was told that bed was queen, but felt more like full sized.
8.8
Ron
Excellent
mature couple
07-10-2016
Pros:
Cons: We're charged two different prices. First night 119.00 next 2 nights 129.00. Why?
8.3
Dianna
Very Good
family with older children
07-04-2016
Pros: Greatly equipped kitchen, spacious main living area and nice linens. Many eateries nearby, but car required. Wegman's grocery 5 minutes drive has all you need for an extended stay. Very clean and quiet location. Very polite staff.
Cons: AC unit in living area blows straight across hideabed/sofa. No AC in bedroom, and opening with fan in wall from living room was not working. We told the staff repair was needed upon leaving.
3.3
L
Poor
review category group of friends
07-03-2016
Pros: Nothing. would never reccomend this place to anyone.
Cons: Slept on top of bed linen,towels dreary grey, terrible smell in room. refrigerator needed cleaning. No hand bars in tub-was afraid of falling-took a bath with my hand wipes. TV cable was the cheapest around, Location in the boon docks- whoever had the room above us ran around with lead boots all night. If it was children they should not be assigned upstairs, breakfast looked terrible. Went into Corning to Bob Evans for proper food,
8.0
Beth
Very Good
06-28-2016
Pros: The cleanliness. Well appointed rooms. Staff was very courteous and helpful. Beds were comfortable.
Cons: Beds were a little high off the ground. I'm only 5' 3", and I felt like I had to jump up into bed.
10.0
Sheila
Exceptional
mature couple
06-28-2016
Pros: Everything was wonderful. Will return everytime I am in Buffalo.
Cons:
9.2
Anonymous
Wonderful
mature couple
06-20-2016
Pros: Overall set up
Cons: Bathroom vanity top edge too far from mirror. Suggest installing a free motion shaving mirror on adjacent wall.
9.2
Joyce
Wonderful
mature couple
06-19-2016
Pros: Clean and comfortable
Cons: No breakfast or coffee in am particularly coffee
10.0
Jennifer
Exceptional
family with young children
06-17-2016
Pros: Easy location. Staff very friendly. Check-in with ease. Very clean. Games you could barrow.
Cons:
9.2
Debra
Wonderful
family with older children
06-15-2016
Pros: Friendly helpful staff and a good rate for the night we stayed.
Cons: Supposed to be queen size beds and were doubles. Temp control in room was difficult to regulate.
5.4
Denise
Fair
family with older children
06-14-2016
Pros: Price was reasonable
Cons: Pets allowed and dog barked all night in room near us; no room service
10.0
George
Exceptional
mature couple
06-14-2016
Pros: I love the beds, the staff is exceptional we have stayed here a few times now and it had beckon our favorite spot in Buffalo. Close to everything...
Cons: I wish you all had king size beds.
10.0
Jahaira
Exceptional
family with young children
06-08-2016
Pros: Everything was so good that I will stay there again thank you
Cons:
9.2
Nirmalya
Wonderful
family with young children
06-07-2016
Pros: Every room includes a small kitchenette. The beds are comfortable.
Cons: The location is a little far from Niagara falls.
10.0
Karen
Exceptional
family with older children
06-06-2016
Pros: Enjoyed the stay
towels were easy to change
Allowed us to use pool next door
free laundry
Nice people at front desk
Near ub and restaurants near thruway
Cons:
10.0
Barney
Exceptional
family with older children
06-05-2016
Pros: Everything was convenient, clean and the little touches of popcorn, tea kettle and hair dryer were nice.
Cons: I didn't care for being directed to the booking.com website right away - I think I would have preferred to consult with a reservation clerk to discuss a group discount. Also can you be more specific when naming your suites - because it affects the price. For example if one room has a queen bed and pullout bed, it shouldn't be called a Queen Suite. Perhaps something more clever that doesn't mention the number of queen sized beds per unit. We thought we were getting the suite with two queen-sized beds. Just a little confusing but overall a very nice stay! We'd highly recommend!
8.3
Amanda
Very Good
family with young children
06-05-2016
Pros: We had an excellent family weekend with our young daughter. The bed was extremely luscious! Restful nights of sleep were had. I was pleased with how clean the suite was as this is always one of my sticking points when staying at a hotel. I normally walk around in slippers, but felt comfortable enough in bare/sock feet (unheard of for me). Check-in was a breeze and the staff were pleasant whenever we interacted.
The location is fantastic with malls, restaurants and a movie theatre close by. The airport is about a 10 minute drive when taking 290 east to the 33. I would definitely stay here again!
Cons: The pull out couch/sofa bed was uncomfortable with a thin, mattress that made it easy to feel the bars underneath.
8.3
Leslie
Very Good
review category group of friends
06-03-2016
Pros: I forgot my apple charger the front desk was able to locate one and lone it to me for the night... Small things make the difference. The room was clean lots of towels and quiet place to rest after a day of shopping.
Cons:
8.3
Aline
Very Good
family with older children
06-01-2016
Pros: The small kitchen! Very nice!
Cons: It's a little bit far from Niagara falls but if you have a car, it's very easy to get there. There are many grocery stores close by (if you have a car).
8.8
Joaquin
Excellent
mature couple
06-01-2016
Pros:
Cons: Don't have pool
10.0
Deborah
Exceptional
family with older children
05-31-2016
Pros: Staff very helpful.... Room comfort was great..... Clean
Cons: All was great
8.8
Lisa
Excellent
mature couple
05-31-2016
Pros: Nice kitchenette with a dishwasher and a full size frig. and some appliances.
Cons: Every time you turned on the TV it was always on the weather channel.
10.0
Dominique
Exceptional
review category group of friends
05-29-2016
Pros: Efficient,courteous,friendly staff, clean premises, fast wifi, silent building, we had a great stay!
Cons:
10.0
Chengxi
Exceptional
family with older children
05-27-2016
Pros: service
Cons: no breakfirst
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-24-2016
Pros: Clean, comfortable room. Good pricing. Helpful, courteous, professional front desk staff.
Cons: Would have liked continental breakfast, even minimal. Difficult to locate the hotel as it is "hidden" among others that have signage visible from the main thoroughfare.
10.0
Harry
Exceptional
mature couple
04-24-2016
Pros: Staff was so friendly and helpful! Thank you! :)
Cons:
8.8
Elizabeth
Excellent
family with older children
04-20-2016
Pros: clean room, comfortable, spacious, friendly staff, nice hot shower--very close to UB
Cons: more hooks in the bathroom, there was only one
10.0
Lcorwise
Exceptional
solo traveller
04-18-2016
Pros: The room was extremely clean and comfortable. The amenities that were available made it very easy to stay on a budget. My pleasant stay at the Candlewood started with the front desk person Jacqueline, she is the model for excellent customer service.
Cons:
8.8
Miroslav
Excellent
solo traveller
04-10-2016
Pros: Nice big room, breakfast next door, helpful reception.
Cons: Just the fridge is masive and very very noisy.
10.0
Joseph
Exceptional
solo traveller
04-06-2016
Pros: Incredibly clean. Super friendly staff. Awesome room.
Cons:
8.3
Atom61
Very Good
family with young children
04-04-2016
Pros: Pizza time on Tuesday.
Cons: The bed sheets were not new, with pet hairs. We asked for a change. But there was no maintenance person to change when we checked in on Sunday afternoon. We had to change the sheets ourselves.
10.0
Paul
Exceptional
family with young children
03-23-2016
Pros: Right in front of Doubletree but a much better value.
Cons: No breakfast
9.6
Helen
Exceptional
solo traveller
03-08-2016
Pros: The staff was very helpful.
Cons: Would have been nice to have a breakfast available.
9.2
Laycia
Wonderful
young couple
02-16-2016
Pros: The place smells fresh, clean.
Very friendly staff.
The rooms were clean and well kept
Cons: Wish our stay was a little longer
8.8
Raymond
Excellent
mature couple
02-03-2016
Pros: Great room, comfortable bed, good location.
Cons:
10.0
Anna
Exceptional
family with older children
01-31-2016
Pros: Great staff, very clean rooms.
Cons:
10.0
George
Exceptional
family with older children
01-26-2016
Pros: It was comfortable
Cons:
7.5
Andrea
Good
family with older children
01-24-2016
Pros: Very clean and that's what is important
Cons:
7.5
Alison
Good
family with older children
12-03-2015
Pros: Comfortable beds
Cons: Room small
9.6
Cynthia
Exceptional
family with older children
11-29-2015
Pros: Comfortable beds, spacious room, love the kitchenette.
Cons:
9.0
Omar
Wonderful
Family with Young Children
11-25-2015
Pros: The hotel comes with a full fridge and a small stove. Lots of stuff that you can get at a reasonable price at there store.
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