Hilton Garden Inn Auburn

AAA Inspector Rating
8.7
Wonderful
97 Guest Ratings
74 State St
Auburn, NY 13021- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.4
Bath3.2
Public Areas3.5
ARATED
AAA Inspector Notes
Enjoy this contemporary, attractive hotel situated in the heart of the downtown area. The lobby features modern furniture that pops with color and guest rooms are spacious and comfortable. Smoke free premises. 92 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
On US 20/SR 5; downtown. 74 State St 13021.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 97 guests
Showing reviews 1 - 5 of 50
10.0
Sylvie
Exceptional
Solo Traveler
01-12-2018
Pros: The room was lovely and very comfortable. The staff are SO friendly and helpful!
Cons: I would have preferred that breakfast had been included.
8.0
Verified Hotel Guest
Very Good
Family with Teens
01-12-2018
Pros: Clean and friendly staff
Cons: No complaints it was a great stay
8.0
William
Very Good
Traveling as Couple
01-12-2018
Pros: The staff friendliness and ability to accommodate our needs. ie: early check-in. our room was clean and nicely appointed with refrigeration and coffee.
Cons: The breakfast buffet food was good, but the billing process was disorganized and not well managed. Greeters should immediately ask for your room# and explain the menu and pricing. This process needs to be improved.
10.0
Karen
Exceptional
Family with Young Children
01-12-2018
Pros: The cleanliness of the hotel and the staff was wonderful.
Cons: nothing
10.0
Mark
Exceptional
01-12-2018
Pros: It was a busy weekend for us, we arrived at the hotel hours before check in time and asked if we could get it. They put us into a room just like that, no problem and no extra charge.
Cons: N/A
Showing reviews 1 - 5 of 50