Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Modern furnishings in dark wood tones accent this property's rooms featuring comfortable bedding and new appliances.
Smoke free premises. 71 units. 2 stories, interior/exterior corridors. Accessibility (Call).
Pros: Weight machine works. They got a new one recently
Cons: Bike and treadmill work, but the eliptical makes a wonky clank noise.
4.0
Anonymous
Disappointing
08-11-2017
Pros: I liked how close it was to the thruway
Cons: The door didn't lock properly the windows were off the track so they didn't lock the bathroom had hairs all over the staff was rude to me the beds were uncomfortable the heater blew out cold air and there was stains everywhere
8.0
Anonymous
Very Good
08-11-2017
Pros: location
Cons: no
5.0
Anonymous
Fair
08-11-2017
Pros: The staff were pretty friendly and the price was reasonable. We also liked the complimentary breakfast and pool even though they ran out of pool towels even at the desk. They did give room towels for pool use.
Cons: I read that there were recent renovations to this hotel but they seemed to be poorly done. Toilet handle fell out, tub faucet not flush with wall, marks & poor paint job on walls. Stains on carpet & small 1 on sheets made me question cleanliness overall.
Cons: Thin walls/floor, could hear hallway noise, noise from freeway.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very accommodating. We stayed in the King suite which was worth the extra money. The pool was too cold to swim in but the hot tub was excellent and very clean!
Cons: Overall the room was perfect! My only complaint was behind the roll of toilet paper was filthy.
8.0
Anonymous
Very Good
08-11-2017
Pros: Great room for the price, sofa bed not good for sleeping, breakfast very good.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: a good rate for a holiday weekend. Shuttle service to the race track & casino. Breakfast, coffee 24 hours
Cons: n/a
2.0
Anonymous
Poor
08-11-2017
Pros:
Cons: The rooms had a draft through the windows, the sink was cracked,the food was poor, the rooms were not clean and the elevator stuck all the time and had no inspection sticker from fire Marshall posted.. wouldn't ever recommend this place!
9.0
Anonymous
Wonderful
08-11-2017
Pros: They had a good free breakfast and a small nice gym. The staff was extremely accommodating.
Cons: So close to highway, lots of traffic noise.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Convenience to highway, cleanliness, decor.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very accommodating, friendly staff, great breakfast.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: New & clean
Cons: the free Breakfast could have been better needs to be stepped up to more of cooked in house Rather than pre cooked in a bag food
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff were very helpful and the location was very quit and clean. The breakfast was great. The room was very clean .
Cons: No. Enjoyed our stay
5.8
Anonymous
Okay
09-15-2015
Not what I expected
Pros: The location of this hotel was excellent for our needs.
Cons: When booking this hotel on line I was not aware that there was an annex building which is where we were put. The doors opened directly to the outside. The room we were given was NOT a non-smoking room. Our complaints were met with "there is nothing else available". It was not what I expected from a Best Western. The room was tired and shabby with cigarette stains on the bathtub edge.
7.5
Anonymous
Good
09-08-2015
Ehhh...
Pros: It was really just average. Nothing special, at all.
Cons:
6.7
Anonymous
Pleasant
09-06-2015
If you like a firm/hard...
Pros: I liked the location .
Cons: I thought the bed was hard as a rock. I woke up the following morning with a backache.
7.1
Anonymous
Good
09-04-2015
Good value for money and...
Pros: Convenient to Niagara Falls
Cons:
5.4
Anonymous
Fair
08-25-2015
Nice place, noisy patrons that...
Pros: At least there were yogurt and bagels, cereal, and coffee at the breakfast.
Cons: There was a wedding party and boy did they party, from midnight to 3am and then everyone woke up at 7 and let us all know they were leaving. The management didn't do anything to quiet them. Their bookings brought in more money than just a single room. I do not want to stop there again, and I make this trip about 3x/year.
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