Country Inn & Suites By Carlson, Rochester Airport University Area

AAA Inspector Rating
797 E Henrietta Rd
Brighton, NY 14623- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.1
Bath2.9
Public Areas2.9
AAA Inspector Notes
Situated just outside of the city proper, this hotel offers attractive rooms with flat panel televisions and DVD players. Offered is a DVD and book lending library for guests to enjoy. Homemade cookies are available 24/7. Smoke free premises. 89 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-390 exit 16 (Henrietta Rd) northbound; exit 16B southbound, just s. 797 E Henrietta Rd 14623.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, area transportation-within 3 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 316 guests
Showing reviews 1 - 5 of 50
8.0
Martha
Very Good
Traveling as Couple
12-15-2017
Pros: Breakfast was great. The room was quiet, and service was friendly.
Cons: We saw a picture of a room that had a Jacuzzi tub, and thought we were getting a bigger room. They wouldn't upgrade, as it was prepaid. The hot tub was WAY too chlorinated.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
12-15-2017
Pros: Family friendly, complementary breakfast and free cookies in the lobby.
Cons: The pool was quite crowded and loud the entire stay but this couldn't really be helped or changed. Would have been nice to be able to crack a door or window in pool room to improve ventilation and release of sound.
8.0
Verified Hotel Guest
Very Good
12-15-2017
Pros: The staff was friendly. There was always someone available at the desk if you had questions. The rooms were clean and the area was quiet.
Cons: The toilet was very low and my husband, who is over 6ft tall and has back problems pulled his back trying to use it. The tub was s little slippery- they did have a note that bath mats were available, but we had not requested one
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
12-15-2017
Pros: The location was perfect along with the pool.We enjoyed our stay and the very friendly staff.
Cons: We stayed a Saturday night.So breakfast was Sunday morning. We were surprised there wasn't any meat served and many people were asking why.
8.0
Verified Hotel Guest
Very Good
Business Traveler
12-15-2017
Pros: Quiet, close to downtown , two decent restaurants basically in the parking lot.
Cons: Staff seemed "distracted" even with no one else around. Hot tub was out of service.
Showing reviews 1 - 5 of 50