This charming, modern hotel is located in Bay Ridge, an area known for its plentiful shops and restaurants. The subway is only a couple blocks away, which is convenient as parking can be tough.
Smoke free premises. 70 units. 4 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Staff was friendly and competent. Room problems handled quickly and expertly. Staff responded immediately. Valet parking a life saver in an area of the city where on the street parking is EXTREMELY difficult to find and the only garage fills up and closes early. Cheaper in the long run. Clean throughout. Bathroom was well equipped for handicap in wheelchair. Lots of bars on the walls. Bathtub had a fold down seat and hand held shower head. Not as good as a roll-in but what is? Room had plenty of space between beds and other furniture for wheelchair to maneuver. Breakfast was good. Just about anything you wanted.
Cons: In handicap rooms a hard surface instead of a rug would make it much easier for those in a wheelchair to move about. Very difficult to roll around. Would have liked a comfortable chair to relax in instead of table and straight chairs.
4.6
Jessica
Disappointing
family with young children
09-27-2016
Pros: Great location
Cons: Ac didn't work and room was tiny.
3.3
Gamal
Poor
review category group of friends
09-24-2016
Pros: Good breakfast &housekeeping
Cons: Poor breakfast and housekeeping
6.3
Rajani
Pleasant
family with older children
09-24-2016
Pros: Location
Cons: Room was not ready in time.
7.5
Jutta
Good
young couple
09-21-2016
Pros: loved the breakfast ! great helpful staff! close to our location !
Cons:
9.2
From
Wonderful
family with young children
09-15-2016
Pros: Breakfast was very good..keep doing what you are doing...Nothing is better than getting up in the morning and not worry about breakfast, where to go and extra...thank you again..the staffs were very nice also
Cons: There is no hooks in the bathroom for towels and one towel rod is not enough..no wonder people drop the towels on the floor and want a new sets which is wasting money
9.6
Kathleen
Exceptional
review category group of friends
08-21-2016
Pros: Maria was amazing. She steered us towards a delicious bakery and was a great help to us in finding our way around had an amazing time
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-10-2016
Pros: Location and customer service
Cons: No
7.5
Rich
Good
solo traveller
08-09-2016
Pros: Included breakfast was a nice surprise. Wide selection of quality hot and cold breakfast items served from 7AM - 10AM. Good coffee, orange juice.
Cons: Exterior canopy needs repair. It was held up with a rope tied to a tree and two planks of wood supporting the canopy. Doesn't look very safe.
10.0
Jacob
Exceptional
Traveling as Couple
08-08-2016
Pros: The Hotel is in the perfect location in Bay Ridge, just a short walk to the 86th St shopping district. The recent renovation gives the look of modern quality. The complimentary breakfast and free internet are two of the nice amenities.
Cons:
9.6
David
Exceptional
family with older children
08-07-2016
Pros: Convenient, clean, close to subway and some good restaurants
Cons: It's 20 minutes from Manhatten by subway
9.0
Kathryn
Wonderful
Traveling as Couple
08-03-2016
Pros: The hotel has been extensively renovated and was very comfortable. The location to stores and restaurants as well as the subway is great!
Cons: The breakfast is open until 10am on the weekends, yet at 9am on Saturday there were no eggs, no bagels, and no croissants left. The woman at the front desk told me no more were coming either. They should plan better for the number of people staying there.
6.0
Verified Hotel Guest
Pleasant
Group Traveler
07-30-2016
Pros: It was clean and we'll sound-proofed. The bed was comfortable and it had a nice bathroom.
Cons: There are not enough parking spaces available for guests. I got a very expensive parking ticket the night I checked in and the next day had to keep going out to feed the parking meter. It's hard to rest while worrying about your car.
6.3
Caitlin
Pleasant
review category group of friends
07-27-2016
Pros: The room was perfect for our needs. The manager was extremely attentive and much appreciated, acknowledging issues that were raised and apologetic. We had an issue that could not have been prevented by him, but he was kind in helping rectify it.
Cons: The other staff on day of check in and overnight were very rude. It was clear that we were putting them out by asking them to do something. We didn't have extra linens for the pull out couch and when asking for them at front desk we were told we couldn't be helped because the linens were locked up with the equivalent of an eye roll in their tone.
10.0
Verified Hotel Guest
Exceptional
07-24-2016
Pros: It was available the days I needed it and it was close to my neighborhood.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
07-20-2016
Pros: It had a great location.
Cons: The breakfast service was pitiful. It was open for only one hour. Not well supplied. When asked for anything, the common response was "we're about to close". Next to worst breakfast service I've ever experienced.
8.0
Wanda
Very Good
Solo Traveler
07-20-2016
Pros: The location is great for my travel purpose. It was close to my niece's home and close enough to stores and other facilities (train station). They were short on wash cloths and some other amenities.
Cons: Not really. The pros overcame any con. The breakfast buffet is very good. I would stay again in this hotel.
10.0
Elizabeth
Exceptional
mature couple
07-18-2016
Pros: loved everything
Cons:
8.3
Marcia
Very Good
mature couple
07-13-2016
Pros: Our king sized room was very roomy and quiet with two nice comfortable chairs. The breakfast was good and the location was close to the subway and shopping. Water was very hot for tea which is what is needed for good tea.
Cons: Breakfast on Sunday ran out of eggs rather early. Coffee machine did not work in our room
4.2
Austin
Disappointing
family with young children
06-30-2016
Pros: Bedroom had a funny smell. Like humid
Cons: The cot was extremely uncomfortable. No one cpuld sleep there
9.2
Donald
Wonderful
mature couple
06-28-2016
Pros: Room facing inside -- very quiet. A/C worked well. Very nice selection of food for breakfast. Comfortable breakfast area. Great location -- could walk where we wanted and/or take the subway. Fresh clean softlinens.
Cons: Room was a little small, but OK. Mattress was tired (old?) -- we both rolled towards the center. Not very fluffy.
7.5
C
Good
solo traveller
06-16-2016
Pros: Clean bathroom, clean room. So it's a doable place to stay if you need to be in that part of Brooklyn and want the most bang for your buck.
Cons: The coffee every morning was absolutely horrible. Not sure why. This seems like a little thing, but matters for those of us on business and needing to get out quick. This is an easy fix.
9.6
Sharon
Exceptional
mature couple
06-14-2016
Pros: Breakfasts have nutritional choices and a varied selection.
The scrambled eggs are delicious.
Cons:
9.6
Daisy
Exceptional
review category group of friends
06-07-2016
Pros: Breakfast selection was great and plenty. Beds were comfortable. Location was near stores and public transportation. Staff was friendly.
Cons: No HBO available
6.3
Visitor
Pleasant
young couple
06-04-2016
Pros: Location is great.
Cons: Breakfast was terrible. All ended up in the garbage can. Staff was too casual, need to look/ act more professional.
10.0
Angela
Exceptional
review category group of friends
05-27-2016
Pros: Very Clean
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
05-24-2016
Pros: Very clean, renovated and comfortable
Cons: Slow elevator, stairs were much faster
6.7
Rani
Pleasant
review category group of friends
05-24-2016
Pros: Proper hotel- all is available- close to subway
Cons: I have called to make sure 3 weekd prior my trip that i can have an extra roller bed in my room and they said yes the maximum is 4 per room for safety- we were 4- so i ccame earlier at 9 am to the hotel to mention it live to the manager there- he said ill see what i can do- came back for chekin at 3pm- he said again ill see what i can do and call u if i have any available- he didnt call- i had to call at night and get nervous and over react mentionning that i have no place to sleep and that u told me it was possible 3 weeks ago when i booked
And then he called back later sayin we found one... Im sure he ddnt look prior and just wanted to let this one go-- if an over reactin wouldnt have happened- they manager wouldnt have searched forit?
I dont get it- people take vacation in order to feel relaxed- not stress...
10.0
Cortney
Exceptional
young couple
05-19-2016
Pros: Room was clean when we arrived.
Cons:
7.1
David
Good
mature couple
05-19-2016
Pros: Very basic facilities. Room small but beds comfortable. Acceptable breakfast but very plastic.Very convenient for subway and plenty of shops nearby.
Cons: Need bigger spoons for eating cereals! Quite expensive but probably OK for area.
10.0
Tammy74
Exceptional
family with young children
05-17-2016
Pros: Parking
Cons: Check out was to early and the breakfast ended to early
7.1
Jen
Good
young couple
05-10-2016
Pros: Beds very comfy!
Cons:
7.1
Lane
Good
solo traveller
05-08-2016
Pros: My back was a little achy after every night of sleep, my room 322, the AC made a rattling noise throughout its use, with heat and cool. Made it very tough to get a quiet nights sleep
Cons:
10.0
Douglas
Exceptional
young couple
04-10-2016
Pros: New decor since our last visit!
Cons:
7.5
World
Good
solo traveller
04-10-2016
Pros: Good location near a metro station.
Cons:
8.8
Michael
Excellent
solo traveller
04-06-2016
Pros: Clean comfortable room.
Cons: Free breakfast was quite bad.
8.8
Eb
Excellent
solo traveller
04-05-2016
Pros: The lobby area has been re-done and is much more attractive and comfortable.
The night reception staff was really welcoming even though it was after 11pm. He lent me an umbrella for the following day because it was supposed to rain!
Cons:
10.0
Nabil
Exceptional
review category group of friends
03-31-2016
Pros: Very friendly and helpful staff. Ready to support and help when needed.
Cons:
9.6
Adjoa
Exceptional
young couple
03-28-2016
Pros: Everything
Cons: A little expensive but it was a great stay and I will come back whenever I'm in Brooklyn.
9.6
Deborah
Exceptional
family with older children
03-19-2016
Pros: The room was clean. The staff was extremely nice and helpful. The breakfast was very good with a nice variety.
Cons: Our room was a little small. They do not offer parking or validate the parking.
8.8
Corey
Excellent
young couple
03-13-2016
Pros: I liked the fact the the place was clean and the staff was friendly
Cons: I wish there was a free parking lot.it was a headache.trying to find parking at night often had to park a block or 2 away after driving around for 20 minutes
8.3
Emilouie
Very Good
review category group of friends
03-10-2016
Pros: Location was perfect for my event
Cons: There was construction going on inside and trying to find a place to park the car for valet was a challenge too. Waiting for valet to return the car took a while because parking was quite a distance away from the hote.
10.0
Petrina
Exceptional
family with young children
02-21-2016
Pros: Everything no complants
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-17-2016
Pros: The hotel was convenient and very clean. The room was also a great size
Cons: One of the ladies at the front desk was not very friendly but everyone else was
5.0
Stephen
Fair
solo traveller
02-06-2016
Pros: Location
Cons: Fire egress in stairwell is a certified death trap. All doors locked preventing re-entry/exit on south side.
8.3
Katarzyna
Very Good
young couple
02-02-2016
Pros:
Cons: There was a very cold water!
2.5
Samy
Poor
mature couple
01-19-2016
Pros: I like the room the cleaning
Cons: The bed and no fridge they say have to recommend with the reservation but before I book same hotel and they give me refrigerator doesn't make sense
10.0
Soliman
Exceptional
family with older children
01-17-2016
Pros: Every think it was very well .
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-16-2016
Pros: Valet parking available which is great in an area with alternate side of the street parking M-F. Included a nice breakfast (nothing fancy). Very clean, very friendly front desk staff and the attendant who valet parked my car was very fast! No complaints!
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