Best Western Plus Arena Hotel

AAA Inspector Rating
1324 Atlantic Ave
Brooklyn, NY 11216- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath3.3
Public Areas2.7
AAA Inspector Notes
The surrounding area is heavily industrial but public transit is very nearby so you can get around to other parts of town easily. On-site parking is very limited and is first come, first served. Smoke free premises. 56 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Nostrand and New York aves. 1324 Atlantic Ave 11216. Station: Nostrand Av.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Parking
on-site and street.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 516 guests
Showing reviews 1 - 5 of 50
4.2
Verified AAA Guest
Disappointing
Couple
09-17-2016
I had a horrible experience at this hotel because of the gentleman at the front desk. I've stayed at hotels a lot in my time this is the most disrespectful front desk person I've ever seen. I came to this location September 14th at around 11pm. The gentleman had his backed turned when we first came and proceeded to provide a bad experience. He charged us $50 dollars for some cleaning fee even though we didn't even enter the room, made no sense to me.
Pros: The room
Cons: The gentleman at the front desk
8.0
James
Very Good
Traveling as Couple
11-24-2017
Pros: Breakfast service was fantastic and staff was particularly helpful
Cons: The gym was a disaster; the elliptical was mostly broken making a loud clunking noise during use. Also, the weight set was squeaky like nails on a chalkboard plus the weight were dangerously misaligned.
8.0
Verified Hotel Guest
Very Good
Group Traveler
11-24-2017
Pros: Room was clean and well maintained. It had a full satellite TV package, microwave and fridge. Breakfast was excellent as well. Very kind and accommodating staff.
Cons: Free parking is only available if one of the nine spots is available, we got lucky but another friend did not. Neighborhood is ok at best, just need to pay attention to your surroundings.
1.0
Verified Hotel Guest
Very Poor
Solo Traveler
11-24-2017
Pros: The location was what i liked best
Cons: The staff atvthe front desk was rude i am from another state and was caught in the blizzard i tries to pay for another night the staff was very rude and put me out right in the middle of the storm when i had the money to pay for another night
8.0
Verified Hotel Guest
Very Good
Group Traveler
11-24-2017
Pros: It was clean, there was good lighting and the staff was courteous and helpful.
Cons: The layout of the room was pretty terrible. There was about a foot of space between one of the beds and the bathroom. Luckily, I am a skinny guy but someone who is larger than I am might find this difficult / annoying.
Showing reviews 1 - 5 of 50