In the middle of bustling downtown Brooklyn, this property puts you just a short cab or subway ride away from the many trendy neighborhoods of this dynamic borough. Rooms are sleek, modern and airy. Expanded meeting space and personal service make this a top pick for business travelers.
Smoke free premises. 666 units. 25 stories, interior corridors. Accessibility (Call).
valet laundry, boarding pass kiosk, rental car service.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 187 guests
Showing reviews 1 - 5 of 50
7.9
Panther
Good
family with older children
08-22-2016
Pros:
Cons: When staff walked down the corridor in the morning, their volume of voice was such that it could be heard in the room. It woke us up every morning and as we were jet lagged this compounded the problem.
The doors to the room do not keep away noise from the corridors.
7.1
Miriam
Good
family with older children
08-21-2016
Pros: Location very convenient to everything
Cons: A bit pricey
10.0
Julie
Exceptional
family with older children
08-12-2016
Pros: Very nice - close to where we were going - parking facility next door a plus!
Staff excellent and friendly.
Cons: Nothing - it was great!
7.9
Anonymous
Good
family with older children
08-11-2016
Pros: The bed was extremely comfortable... But my sister put her clothes in the closet and a week later had bed bugs..... Not sure if it's from hotel...but just to let know..
Cons: See abovf
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-10-2016
Pros: Staff was very friendly and helpful.
Cons: I prefer more light in the bathroom.
8.0
Verified Hotel Guest
Very Good
Family with Young Children
08-09-2016
Pros:
Cons: I was disappointed by the cleanliness of the bathroom. The bathtub had hairs in it.
6.5
Mandy
Pleasant
family with young children
08-09-2016
Pros: comfortable beds and cleanliness of room
Cons: Not the most welcoming of receptions. It was too big a hotel for me. I thought it was 'unfriendly' although porters were very friendly but that most likely is down to tipping.
8.3
家圆
Very Good
family with older children
08-09-2016
Pros: clean, convenient and comfortable
Cons: no slipper, tooth cleaning kit, microwave
10.0
Joyce
Exceptional
review category group of friends
07-26-2016
Pros: everything
Cons:
10.0
Sharonda
Exceptional
young couple
07-13-2016
Pros: Love the location, the hotel is clean with modern decor.
Cons: I would suggest putting a light over the bathroom mirror, not enough lighting.
7.5
London
Good
solo traveller
06-26-2016
Pros: The room
The gym
Cons: No room service
9.0
Joseph
Wonderful
Solo Traveler
06-13-2016
Pros: Beautiful room. Friendly and accommodating staff.
Cons: $6 bottle of water. Lots of street noise, even in 16th floor room.
10.0
Cheryl
Exceptional
Traveling as Couple
06-04-2016
Pros: Location was great: walking distance to the Brooklyn Heights Promenade, Brooklyn & Manhattan Bridges, and tons of restaurants, grocery stores & shopping. Also 1-2 blocks from all subways to JFK, Coney Is, Central Park, Yankee Stadium, Times Square!
Cons: Was disappointed by the pool area but didn't expect a lap pool. Would have liked bottled water every day.
7.1
Andrea
Good
solo traveller
05-29-2016
Pros:
Cons: No breakfast
1.0
Mahdi
Very Poor
Solo Traveler
05-28-2016
Pros: Nothing
Cons: Front desk staff have a very poor attitude and rude. Black carpet and black wall. Room was made available at 5 pm !!!!!!!!!!!!!!! will not return to this hotel.Marriott is losing its shine with the quality of its staff.
6.3
Desiree
Pleasant
mature couple
05-23-2016
Pros: Getting a cab was a breeze!
Cons: Very long walk for someone who's handicap. Not what I expected a room at the Marriot to look but it was nice enough.
8.8
Christopher
Excellent
mature couple
05-22-2016
Pros: i loved the room . would like to stay in same room next visit.
Cons:
7.9
Miranda
Good
mature couple
05-15-2016
Pros: Loved the room. Very clean and the staff was very nice.
Cons: Everything is very expensive, even so I paid for a room with a view...which I got, but it was only on the 9th floor. I'm from out of town and have three small children at home so this was a once in a lifetime trip that my husband and I had been saving for for a year. I would have loved to have been higher up. Also, the bar was definitely not open late enough...especially given that there isn't a lot of night life in the immediate vicinity.
9.2
Mm
Wonderful
family with older children
05-09-2016
Pros: Staff was extremely professional and courteous and rooms were very comfortable and clean.
Cons: Price of a few items at breakfast were so ridiculously expensive.
4.6
Michael
Disappointing
mature couple
04-12-2016
Pros: it was clean
Cons: its outdated , decor must be from 80's, very expensive given the lack of decor and location, rates did not include break and wifi. for the amount i paid ,could have stayed in classy hotel in manhattan .
8.3
Daniel
Very Good
family with older children
04-04-2016
Pros: location and newly remodeld room
Cons: the room was newly remodeled and smelled of fresh paint. This gave me a headache by the next morning. Also, the door into the room would stick because the paint was not allowed to dry before the door was closed.
5.0
Delrae
Fair
review category group of friends
02-05-2016
Pros: The beds were comfy; loved the pool and hot tub; gym was quite large but didn't get a chance to use it.
Cons: Hotel was under construction (apparently) while staying here. On the Monday of our trip, from noon until 4pm there was no water in our room. When we called to find out why, it took over an hour to get a reason and told it wouldn't be on until 4pm. After the water came back on, the toilet kept acting up, it wouldn't fill up with water. When we took the lid off we found the chain from the handle to the lift to fill the tank with water was only being held on by a rusty safety pin. Called downstairs again and had a tech come up to look at it, which upon his leaving he said that it was okay that there was a safety pin holding it in place.
The next morning was Tuesday and we were up early (thankfully) because around 9 am the construction noise started again. We checked out early with no apologies about all the grief nor were we compensated anything for the inconvenience of not having water for 4 hours. It was an expensive way to have a bad experience, especially since this was a first and possibly a last stay.
9.6
Catherine
Exceptional
review category group of friends
01-25-2016
Pros: Great location near the Brooklyn Bridge, staff was super friendly and helpful.
Cons: There was some noise throughout the night, not sure if it was construction or trash collection or both.
9.6
Sara
Exceptional
young couple
01-19-2016
Pros: The location is great. It's right by the Brooklyn Bridge and severalsubway lines.
Cons: Extra charges - internet was about $15 and breakfast wasn'tincluded. There's a great bagel place around the corner so weate there.
10.0
James
Exceptional
solo traveller
01-14-2016
Pros: Awesome Experience.
Cons:
7.5
Delores
Good
family with older children
01-10-2016
Pros: Location was the best part. Walking distance to job and all trains.
Cons: Beds were too low and too small for two people (in room with two double beds). First night ice bucket and bag were not clean. Needed a real restaurant.
10.0
Dominique
Exceptional
young couple
01-02-2016
Pros: The pool was very great! Was looking for a hotel in Brooklyn with a nice pool and finally found one. The room was very clean and tidy. The staff helped alot and gave great information about anything I asked.
Cons: I brought a PlayStation 4 gaming system but wasn't able to play on the TV because of some restrictions. Also, $15 for WIFI was kind of crazy.
10.0
Gesna
Exceptional
solo traveller
01-01-2016
Pros: Courteous staff, accommodations, location..
Cons: ??? Nothing to dislike..
9.2
Shawna
Wonderful
young couple
12-29-2015
Pros:
Cons: The bed was a bit hard and not as comfy as I thought it would be. But overall it was a great stay
9.2
Eva
Wonderful
family with young children
12-29-2015
Pros: The pool was wonderful. Hakim at the front desk was great.
Cons: No room service
9.6
Anonymous
Exceptional
family with older children
12-22-2015
Pros: Clean, comfortable rooms. Friendly and helpful staff. Concierge staff was excellent.
Cons: In room refrigerator was very small.
6.3
Elisabeth
Pleasant
solo traveller
12-17-2015
Pros: Location - close to Brooklyn bridge and subway. Great location for running or walking across the bridge. Staff were pleasant and helpful. Pool was very large for a hotel pool.
Cons: Rooms are a bit tired, could use refurbishing.
5.4
Anonymous
Fair
solo traveller
12-16-2015
Pros: Location
Cons: Then was not properly prepared Iiron board and Iiron h broken not functioning no information on how to close drapes and shut out light. For $464 the view from the room with of of an abandoned building and an alleyway, not very enticing
10.0
Susan
Exceptional
mature couple
12-15-2015
Pros: Everyone was very helpful and friendly.
Cons: The only complaint I would have is that you can't get a cup of coffee from the bar after a certain hour -- what that hour is, I don't know. I wanted one about midnight and couldn't get it. What if I'd wanted an Irish coffee?!? Come on now... :)
5.0
Anonymous
Fair
solo traveller
12-11-2015
Pros: Not much I liked
Cons: This is a Marriott and it looked old, not well maintained, just sad.
For 349 USD/night I expect something completly different. People should be ashamed to charge such price for such an average quality
3.3
Giselle
Poor
solo traveller
12-08-2015
Pros: Location!
Cons: Check-in service and staff were a disaster. I arrived at 1 pm and was promised by Cheryl at the front desk that I would get a call in 45 mins when my room was ready. Never happened! She did not follow up and became argumentative when I asked why as I arrived back to the hotel 4 hours later after I had to walk around to fill the time. The manager, Kindra attempted to improve the experience but was unable to take charge and make an impact. Her actions were inexperienced and her thought was by staying silent and observing and then upgrading my room with no apologies, I would be ok with the calamitous service. I got an upgraded room with dusty sand/remnants of dirty sheets left on the bed. Very convenient location but I will consider other hotels first before booking here again! NYC has too many options!!
9.0
Verified Hotel Guest
Wonderful
11-28-2015
Pros: Clean and spacious rooms. Friendly and helpful staff.
Cons: WiFi should be free especially at a hotel with this rating. I can get free WiFi at a 2 star hotel. It's really not that difficult to provide it to your customers for free.
7.9
Carol
Good
mature couple
11-17-2015
Pros: Room was pleasant and overlooked my place of work which was great because we stayed in Marriott as our apartment was being renovated.
Cons: TV channels were horrible. No HBO, Law and Order, or good news channels. UGGGGh.
4.2
Dianette
Disappointing
solo traveller
11-15-2015
Pros: Jack hammering every morning 7 a.m. On the dot from construction next door. So loud you couldn't even hear the tv. No room service; you can't even get an egg for breakfast on the property. Huge waste of money.
Cons: See above
9.2
Jason
Wonderful
young couple
11-12-2015
Pros:
Cons: No free WiFi for a pricey room
7.5
Gary
Good
solo traveller
11-12-2015
Pros: Great location
Cons: The concierge was always too busy to handle any of my needs and I stayed for 6 days. She was either understaffed or just very slow.
6.7
Anonymous
Pleasant
solo traveller
11-10-2015
Pros: I liked the location, staff, size of room and bed.
Cons: I paid $630 for two nights and wifi was not included. No restaurant on premises.
8.0
Sandra
Very Good
Traveling as Couple
11-03-2015
Pros: Location
Cons: Food too expensive, breakfast was a $60 buffet and room was pretty basic for a 4 star
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
11-03-2015
Pros: The customer service was out of this world. Great facility. Close to numerous subway stations and a wonderful little market that popped up^right by Borough station.
Pros: Every single employee was so friendly and helpful!! The accomodations were clean and super cozy!
Cons:
7.9
Gianluca
Good
family with young children
09-24-2015
Pros: They have good staff, kind and helpful and the rooms was clean. This time our accomodation was totally renewed, very big and with amazing view of Brookyn's Bridge!!
Several subways stations nearby, so you may reach Manhattan in just 20 minutes from the hotel.
Sturbucks and Shake Shack are just around the corner.
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
09-16-2015
Pros: I thought the service and the grounds were comparable to other 4 star hotels. The staff was friendly and professional and the rooms and grounds were neat and clean
Cons: ...simple the escalators were broken; the movie channel was not clear but the staff was more than accommodating when I complained about the picture quality they voluntarily took the movies off of my bill
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