Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
In the middle of bustling downtown Brooklyn, this property puts you just a short cab or subway ride away from the many trendy neighborhoods of this dynamic borough. Rooms are sleek, modern and airy. Expanded meeting space and personal service make this a top pick for business travelers.
Smoke free premises. 666 units. 25 stories, interior corridors. Accessibility (Call).
valet laundry, boarding pass kiosk, rental car service.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 207 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: this Hotel stay was one of the best. The room was very cmfortable,clean and spacious.The staff was friendly and helpful. I would recommend this Hotel to all my friends.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The customer service was out of this world. Great facility. Close to numerous subway stations and a wonderful little market that popped up^right by Borough station.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close to Brooklyn Bridge. Located near good restaurants.
Cons: No
3.0
Anonymous
Poor
08-11-2017
Pros: location
Cons: The room did not match the description. I booked a room with a separate bedroom for privacy and the room we got did not have a separate room. The hotel was oversold and they could not accommodate us.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Beautiful room. Friendly and accommodating staff.
Cons: $6 bottle of water. Lots of street noise, even in 16th floor room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location, across the street from subway and a bus stop, easy access to the rest of Brooklyn and Manhattan), the view was great, a clean, comfortable and well-decorated room, staff was helpful and friendly.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The rooms were very spacious and clean. The staff was very friendly and professional.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very spacious and modern
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: After paying $--- I was disappointed my teenage children could not use the hot tub with me. They were looking forward to that and the pool. I would not return because of this.
10.0
Anonymous
Exceptional
08-11-2017
Pros: it's a very clean clean ,terrible parking , but if you don't have a car it's the best place to be
Cons: just the parking arrangement
8.0
Anonymous
Very Good
08-11-2017
Pros: close proximity
Cons: Rooms are big but somehow look more empty in decor
10.0
Anonymous
Exceptional
08-11-2017
Pros: I can't say anything bad about this place--every staff member from the bellhop to the housekeeper was courteous and helpful, even at 3 am. The linens and bedroom fixtures have the personal touch of a boutique hotel--truly unexpected.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Cleanliness Location
Cons: no
8.0
Anonymous
Very Good
08-11-2017
Pros: The location and the place
Cons: The service a little bit slow
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice quality hotel. Location was very handy to access nearby subways.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: perfect visit, no flaws
Cons: n/a
10.0
Anonymous
Exceptional
08-11-2017
Pros: Large rooms. Central location
Cons: They should have room service.
6.0
Anonymous
Pleasant
08-11-2017
Pros: location
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room design was great as well as the huge flat screen thatcame with netflix.
Cons: The bathroom wasn't cleaned well. We found someone's used eye contact on the floor, some of our towels were stained when we got them and there isn't any microwave in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good sized room with comfortable bed a block away from Borough Hall and many subway lines (A, c, F, R, 2, 3, 4, 5). Also convenient parking garage and car rental.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: locate the brooklyn bridge timesquare
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Cleanliness and location
Cons: No complimentary offers i.e. Bottles water, breakfast,
10.0
Anonymous
Exceptional
08-11-2017
Pros: room was great
Cons: very busy
6.0
Anonymous
Pleasant
08-11-2017
Pros: Nice spacious room in a great location. Friendly staff.
Cons: We arrived at 3:15pm on a Saturday afternoon and our room wasn't ready. We were told to come back after 4pm. We did, but it was inconvenient. When we asked for a later checkout on Sunday, we were told no later than noon. So, we got the minimum...
4.0
Anonymous
Disappointing
08-11-2017
Pros: The location
Cons: the lighting in the bsthroom was bad, internet or cell service didnt work in gym.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and for NY very nice and new
Cons: Avoid room with connecting door, thin! Loud and irritating, was solved to another room, but no a 4 star room for that reason
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location to get anywhere in the city. Right across the street from the subway. Close to good restaurants. The staff in every area was super friendly and helpful. Great bar area in the hotel.
Cons: We loved everything about it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: always clean and the staff so wonderful
Cons: nope
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Need to pay for the WiFi 2 beds for a couple, would like to have only one bed at leaSt queen not even king
Cons: Unfortunately no king size beds available, only double beds
7.0
Anonymous
Good
08-11-2017
Pros: Amenities, location
Cons: Hot stub was not hot, pool is a separate company no one to fix the temperature real disappointment.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The interior design
Cons: Long hallways
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location and staff we excellent. The women at checkin were wonderful and benchmark for Marriott. The gentleman at the bar was also pleasant. The room was fantastic. One of the largest I've stayed in NYC.
Cons: Everything was great
6.0
Anonymous
Pleasant
08-11-2017
Pros: Peaceful
Cons: High parking rate
8.0
Anonymous
Very Good
08-11-2017
Pros: Excellent. Exactly was you expect from a first rate Marriott. Great service, excellent location near multiple subway lines, clean, well appointed, comfortable.
Cons: Bathroom lighting is a little too dim (typical in hotels these days), and the walls are a little thin (some modest noise from neighbors and from the street). Not too hard to handle, though.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was great and the staff was excellent.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: This was a very nice hotel in a great location making it easy to get to Manhattan.
Cons: I wish they had free wifi in the rooms and not just in the lobby. It was an extra cost to be on wifi if you were in the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were friendly and went above and beyond to make our honeymoon special.
Cons: The breakfast was pretty standard fare. Nothing exciting.
10.0
Anonymous
Exceptional
08-11-2017
Pros: location is convenient
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean rooms. Good location.
Cons: Due to airline flight cacellation we lost one of the four nights we booked.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and staff was very enthusiam。The location is good and convenient. I am statiisfied with their service.
Cons: No. It is ok for everything.
7.5
Anonymous
Good
02-21-2017
Good
Pros: 미국호텔치고는 식사가 상당히 훌륭한 편
Cons:
9.2
Anonymous
Wonderful
08-02-2017
Super location super comfy bed...
Pros: The bed was super comfy and our view was fantastic. We were delayed so the lady on the front desk upgraded our room.
Cons: The escalator up to the main desk but this isn't uncommon in New York
7.9
Anonymous
Good
07-24-2017
Good
Pros: Restaurants close to hotel
Cons: Air-condition was sub par in room
9.2
Anonymous
Wonderful
07-12-2017
Wonderful Weekend
Pros: I loved the smell piping into the lobby of the hotel, it immediately put me at ease and made me feel like I was at a spa. I also loved how helpful and friendly everyone there was from staff to guests.
Cons: The rooms did seem to be a little close to each other especially on the South side of hotel, I could hear guest coughing in his room early in the morning.
8.8
Anonymous
Excellent
07-10-2017
Fabulous
Pros: The room was large and superbly furnished. Amazing huge TV!
Cons: No free internet. Unbelievable for a big chain hotel in 2017.
8.3
Anonymous
Very Good
06-26-2017
Great customer service and the...
Pros: The room was nice and I love the wall paint.
Cons: I didn't like the 3rd floor it would of be nice be have a top floor for a better view.
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