Adjacent to the Sabres' arena and part of the Harborcenter complex, this high-rise hotel features contemporary décor with wood-grain laminate flooring, small laptop tables and comfortable bedding. The majority of rooms have oversize tiled showers in the bathrooms. Rooms on the west side of the building offer views of Lake Erie. On a clear day from the upper levels, you can sometimes see as far as Niagara Falls.
Did not meet all AAA rating requirements for locking devices in some guest rooms at time of last evaluation on 09/28/2015. Facilities, services, and décor characterize an upscale property.
I-190 exit 6, just e on Seneca St, just s on Michigan Ave, then just w on Scott St. 95 Main St 14203.
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Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 31 guests
Showing reviews 1 - 5 of 32
6.3
Richard
Pleasant
mature couple
09-20-2016
Pros:
Cons: high price,not very comforting ,very lowed
10.0
Jacqueline
Exceptional
young couple
09-10-2016
Pros: The view, hospitality and location!
Cons:
5.4
Elizabeth
Fair
young couple
09-06-2016
Pros:
Cons: Modern styling of rooms. Bare, cold, no desk skimping on toiletries . 2 different elevators to get to room or street.
9.6
Mr
Exceptional
young couple
08-31-2016
Pros: Excellent view of water, good location
Very attractive reception/ bar area!
Nice sectional sofa in room !
Cons:
10.0
Michael
Exceptional
review category group of friends
08-30-2016
Pros: Impressed with everything Marriot really delivers.
Cons: Nothing
7.5
Peter
Good
mature couple
08-24-2016
Pros:
Cons: The food was the worst I have ever had.
Hotel was beautiful, way over priced
9.2
Anonymous
Wonderful
mature couple
08-16-2016
Pros: Rooms bright, modern and clean. Loved it. Staff was CRAZY NICE! And whenever we call the front desk for something they never transferred us. They took care of at themselves.
Cons: No pool :(. AND There was a concert next door that let out at 11 and the police blocked off all roads to the hotel. We thought we were going to have to get a room somewhere else for the night! We went in circles for almost an hour before we found a path.
8.8
Wendy
Excellent
mature couple
08-10-2016
Pros: Overall, all hotel staffs are exceptional - both very friend and professional. The food from the restaurant is delicious. We will also go back to the restaurant even after we have been eating out in other places in Buffalo. The best food!
Cons: M-Club.
9.2
Jack
Wonderful
mature couple
08-10-2016
Pros:
Cons: No free wi fi paid $260 per night, wanted $9.95 per day. Really? did not replenish soap etc stayed two days
6.3
Geoffrey
Pleasant
solo traveller
08-02-2016
Pros: Room decor and facilities.
Cons: Miserable street access by car due to city street access. Extremely complicated to make all the correct turns to get to hotel. I missed turns getting there. A visitor missed turns to get there and was a long distance away over the skyway bridge, requiring a complicated return trip.
Also, toilet in my room was clean but almost plugged when I arrived.
Wi-Fi enrollment charge was extremely high when the room
Rate is already very high. For that rate wi-fi should be included.
9.2
Darryl
Wonderful
mature couple
08-01-2016
Pros: The location was excellent. Room was very comfortable and staff was friendly.
Cons: The parking and getting off one elevator to get on another to get to your room. Nice set up for security but a pain if you are going in and out.
9.2
Jut
Wonderful
mature couple
07-29-2016
Pros: Great location and fantastic lake view. Nice spacious clean room and professional friendly staff - as one would expected for his kind of hotel.
Cons: Nothing... thanks for a great stay!
9.6
Sharon
Exceptional
solo traveller
06-14-2016
Pros: Beds were great, View was awesome.
Cons: Changing elevators is weird
7.9
Amanda
Good
solo traveller
05-31-2016
Pros:
Cons: There was no free wifi.
5.4
Mark
Fair
mature couple
03-21-2016
Pros: Nice comfortable bed, very nice view of the lake.
Cons: Who designed that elevator system??? You go from the garage up to the lobby get off, then onto another elevator to get to your room??? No entrance to the lobby from the street, only from the garage? Did we miss something? Not designed well at all. Also the bar and restaurant sat way too close to a over crowded lobby, very noisy and not at all a relaxing evening. There was not a comfortable stool or chair in the place, way over priced. Bar tenders name was Joe, did a fantastic job with a very crowded bar. He was extremely pleasant and service was outstanding. If not for his tenacity we would have left.
Room was booked and paid for through booking.com. Well that did not work out so well. When we checked in Marriott Harbor Center did not have our reservations. Thankfully we did have our print out with our confirmation number on it, so that took some time to figure out. Again in a very crowded loud lobby.
7.9
Cheryl
Good
mature couple
03-21-2016
Pros: Check in was great with valet front desk awesome
Cons: No map in room explaining the elevators and direction although at checking in it was explained but need it in a diagram .
9.6
Anonymous
Exceptional
family with older children
03-03-2016
Pros: Everything was first rate. Staff was courteous and helpful. Room was very nice. Mattresses very comfortable. Best place to stay in Buffalo.
Cons: Are pillows were too soft..that sounds petty but it's the only thing we didn't like
9.6
Annette
Exceptional
review category group of friends
02-29-2016
Pros: Eggs were good. Toast was forgotten until I mentioned it and my friends syrup was forgotten too!
Cons: A little less light in the room after going to bed but all was good!
9.2
Glen
Wonderful
review category group of friends
02-29-2016
Pros: Next to arena
Cons: Fee for wifi when paying $300/night for room.
9.6
Dennis
Exceptional
mature couple
02-29-2016
Pros: Second time here and will go back. Location to the FNC is superb, along with other nearby places
Cons: A little disappointed that the kitchen was closed at 11:30pm, after coming back from a concert at FNC. We weren't looking for a dinner, but a little finger food/appetizer type food would have been nice. There were probably 50+ people in the bar after the concert, maybe more. And I know that many of them would have ordered something.
9.6
Theresa
Exceptional
mature couple
02-29-2016
Pros: Great location for event at First Niagara Center. Room had spectacular view of harbor.
Cons: No food available after event on a Thursday late night. Breakfast food a bit cold.
9.2
Honey
Wonderful
young couple
02-16-2016
Pros: Loved that it was attached to the arena
Cons:
10.0
Brittany
Exceptional
young couple
02-14-2016
Pros: Beautiful hotel rooms
Cons:
9.2
Ashley
Wonderful
young couple
02-14-2016
Pros:
Cons: Needs to offer free wifi.
10.0
Elizabeth
Exceptional
family with young children
12-23-2015
Pros: Everything! Especially the location!
Cons:
10.0
June
Exceptional
solo traveller
11-22-2015
Pros: Loved everything about the hotel. It was quiet, spanking brand new, it still smelled new, and the staff was more than helpful. I forgot my phone in my rush to catch a 4:30am train. I rushed back to the hotel and was told that Adam took the phone to the train station! I rushed back to the train station and there he was waiting for me. He also helped me get a cab to the train station because I didn't want to walk there by myself at that time of morning. I really appreciated all of his help.
Cons:
9.6
Rafael
Exceptional
mature couple
11-15-2015
Pros: Great location amenities, and staff. Impressive views of the waterfront. Looking forward to our next stay.
Cons: More expensive option but worth it for convenience and staying some place pristine and new.
10.0
Istvan
Exceptional
young couple
10-06-2015
Pros: Everything brand new, breakfast was really great
Cons: When we arrived at the hotel front desk couldn't find our booking that we made through booking.com, we were seated at the bar for an hour before front desk manager found us a room and we were able to check in.
7.5
Jena
Good
young couple
09-22-2015
Pros:
Cons: Booked through booking.com called day before reservation to check itwent through and it hadn't-was a huge pain. Also was supposed tohave breakfast included-it wasn'T.
10.0
Darin
Exceptional
mature couple
09-08-2015
Pros: Excellent location. Great staff. Very comfortable. A outstanding view of the Lake front. Excellent Dining facilities.
Cons:
10.0
Thomas
Exceptional
mature couple
09-08-2015
Pros: Amazing hotel. Simply beautiful .. Great staff.. Very friendly and accommodating .!!!!! Will be there soon in the future ..
Cons:
9.6
Kara
Exceptional
young couple
09-02-2015
Pros: Beautiful room and facilities (Lobby, exercise room, etc)!
Great location. Easy to access from the parking garage, 716 and Canalside.
Cons: Our reservation was not in the system.
We were given a room with a poor view and on the lowest floor, but the room itself was perfect!
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