Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Adjacent to the Sabres' arena and part of the Harborcenter complex, this high-rise hotel features contemporary décor with wood-grain laminate flooring, small laptop tables and comfortable bedding. The majority of rooms have oversize tiled showers in the bathrooms. Rooms on the west side of the building offer views of Lake Erie. On a clear day from the upper levels, you can sometimes see as far as Niagara Falls. The concierge lounge is open 24/7 with snacks and beverages for guests with access to those privileges.
Smoke free premises. 205 units. 7-19 stories, interior corridors. Accessibility (Call).
Waterfront. I-190 exit 6, just e on Seneca St, just s on Michigan Ave, then just w on Scott St. Adjacent to First Niagara Center. 95 Main St 14203.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, room service.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 60 guests
Showing reviews 1 - 5 of 50
9.2
Anonymous
Wonderful
10-02-2016
Superb
Pros:
Cons:
9.6
Anonymous
Exceptional
10-16-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
10-13-2015
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
10-12-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-08-2015
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
08-16-2017
Staff was friendly.
Pros: The staff was friendly. Arrived early & was able to have early check in.
Cons: Would have preferred waterfront view. Requested room change to waterfront view. Unable to accommodate.
9.6
Anonymous
Exceptional
08-01-2017
Looking forward to a return...
Pros: The valets were very welcoming. Eggs were wonderfully fluffy and bed was so comfy. We loved the large flat-screen TV and the view of the Harbor was fantastic. I liked the magnifying make-up mirror in the bathroom and the bone pillow was great for laid-back reading.
Cons: Asked for a quiet room and, to our consternation, we were practically on top of the sound stage of the Ribfest. But, the understanding staff made amends so we ended up happy. They could improve on the pillows, though, as they matted down way too easily.
10.0
Anonymous
Exceptional
07-29-2017
Awesome be hotel!
Pros: The pillows were among the best I've ever used at a hotel.
Cons: I wish you had sleep number beds for people with crps disease like me.
10.0
Anonymous
Exceptional
07-17-2017
Best Hotel I've Ever Stayed...
Pros: I have all over arthritis and have a memory foam mattress at home so figured I'd be in traction the next day - but I was in heaven as there was this terrific topper on the bed!
The tech staff attached my Stander BedCaddy to the bed so I could get out of bed easily.
The staff was so accommodating to ease my PTSD and allowed me to bring my Emotional Support dog.
I had room service and the food was delivered promptly and was delicious.
For someone who has mobility issues you can't beat the valet parking and valet service with taking your bags to your room.
The view was breathtaking and I spent some time just looking out my window.
Cons: Not a thing!
9.6
Anonymous
Exceptional
07-12-2017
Exceptional
Pros:
Cons: Elevator was extremely slow after a concert. Waited 30 minutes. But still worth the stay.
10.0
Anonymous
Exceptional
07-05-2017
Exceptional
Pros: Friendly helpful staff
Cons:
4.2
Anonymous
Disappointing
07-04-2017
Disappointing
Pros:
Cons: We booked view rooms from booking but when we arrived a lady who is in front desk said that there is no any available view room and she offered breakfast for us. Breakfast was not good also. That was really wierd experience for us. By the way valet elevators are so busy and you might wait like 3-4 minutes for elevators.
10.0
Anonymous
Exceptional
07-04-2017
Exceptional
Pros: Location was fantastic.
Cons:
8.3
Anonymous
Very Good
06-23-2017
Very good
Pros: Location
Cons: Going on 2 elevators​ to get to our room
7.9
Anonymous
Good
06-13-2017
Perfect getaway weekend!
Pros: The view from our room was beautiful. Full view of the Lake along with the canalside. The people at t'he front desk were very friendly. Made sure to show me how to get up to my room since there were separate elevators depending on where you were heading. The parking attendants were very friendly and helpful. Offering to help with my bags.
Cons: Although the room had a great view the room could have been cleaner. I found empty bottles partially under the bed. Crumbs were also along the seating area, which would indicate the floors were not cleaned prior to my arrival.
9.6
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Eggs were delicious, bacon very over cooked and greasy, but good.
Cons: The limited condiments
10.0
Anonymous
Exceptional
05-26-2017
Excellent hotel, first class staff....
Pros: This was a great hotel, outstanding customer service
Cons: Nothing
10.0
Anonymous
Exceptional
05-15-2017
First time guest in Buffalo
Pros: Staff was very friendly & accomodating. They allowed us to check in early. Valet parking staff top notch! I live in Buffalo and my guest was from Ohio...we both loved your hotel!
Cons: No complaints at all
10.0
Anonymous
Exceptional
05-11-2017
Wonderful place to stay!
Pros: What a beautiful hotel! It was also my birthday weekend, and the staff brought my husband and I a complimentary dessert tray with brownies, beer and trail mix, along with a card. And what a view!
Cons: I do wish they had a pool and hot tub.
10.0
Anonymous
Exceptional
03-10-2017
Beautiful hotel connected to concert...
Pros: Went to Adam Levine concert and the hotel is connected to venue. A Little pricey for one night but would absolutely stay there again for concert. They also charge $18 a night for parking. Stayed on 9th floor had awesome view of water and city.
Cons:
10.0
Anonymous
Exceptional
03-10-2017
Exceptional
Pros: perfect size for 3 for the 3 of us attending a concert. Even had a little couch to sit on and enjoy snacks before the show.
Cons: The shower was VERY hard to turn on and there was a bottle of water and soda that someone hadn't cleaned out the fridge prior to our arrival.
10.0
Anonymous
Exceptional
03-10-2017
This place is highly recommended
Pros: The bed was amazing and room was very clean .
Cons:
10.0
Anonymous
Exceptional
02-21-2017
Welcome to Buffalo!
Pros: Wifi was free with rewards
Cons: Directions from hotel to key bank arena for the sabres game could have been clearer, arrows in the garage or something.
10.0
Anonymous
Exceptional
02-15-2017
Exceptional
Pros: Staff was great even after booking.com messed up my reservation. I got there and the hotel had to book me another room since booking.com failed. I will not use booking.com ever again!!!
Cons:
10.0
Anonymous
Exceptional
02-13-2017
A class act
Pros: Staff friendliness
Cons: No free wifi
9.6
Anonymous
Exceptional
02-13-2017
Great if seeing a concert...
Pros: Top rate, comfy beds! Room service was top notch. When paying really good money we expect this of a hotel.
Cons: Pay to park, and then pay for wifi. Breakfast is expensive and the pancakes seemed like frozen ones. Wouldn't do breakfast again.
9.6
Anonymous
Exceptional
01-22-2017
Great place.
Pros: Super friendly staff. Very clean. Excellent location.
Cons: Nothing.
7.5
Anonymous
Good
01-01-2017
Great place to stay and...
Pros: Bed was comfortable, room service was very nice, breakfast was excellent. Valet parking excellent custom service. Enjoyed the hot apple cider.
Cons: Lunch service was a bit slow and food was okay.
10.0
Anonymous
Exceptional
12-16-2016
Exceptional
Pros: Everything!
Cons:
10.0
Anonymous
Exceptional
12-15-2016
Amazing hotel
Pros: The room was amazing, the location was perfect for what we needed! We attended a Sabres game at KeyBank center and it was perfect.
Cons:
8.3
Anonymous
Very Good
12-04-2016
Very good
Pros: New, everything was nice
Cons:
10.0
Anonymous
Exceptional
11-21-2016
Comfortable rooms, very friendly and...
Pros: Very friendly staff. very helpful arranged for transportation for us to a restaurant since we had no idea where we were going. the bar staff was friendly. Minutes from KeyBank Center which was the reason we stayed there due to a hockey game. Staff did ask when we returned if we enjoyed the game.
Cons: It is a little confusing with checking in on the 7th floor and then using different elevators to get to the floor.
6.7
Anonymous
Pleasant
10-18-2016
Not worth the $ at...
Pros: Hotel itself and room was very beautiful.
Cons: We stayed for one night on the night of our wedding, they gave us attached room and you could literally hear the people next to us open a bag of chips. You could heard every single word of their conversations. For what we spent for that room on a special night as that, that was just rediculous. Super disappointed. When we got there too, there were dirty dishes sitting outside our room. We called the obby to let them know and asked why they were there and they said they must have been from the previous people who stayed..... The day before? How did they clean the room but forget to take the dishes? Maybe they didn't even clean our room then? Their whole excuse just didn't make sense and it was a huge turn off for us. We will not be staying there again. Sucked it had to be our wedding night for us to find out.
9.6
Anonymous
Exceptional
10-02-2016
Exceptional
Pros: The view was spectacular. We were on the top floor.
Cons: No complaints
7.5
Anonymous
Good
09-29-2016
Its ok...
Pros:
Cons: The room is nice but i have never stayed in a marriot that had so many spider and webs around. They really need to do some cleaning on windows and the facility
6.3
Anonymous
Pleasant
09-20-2016
conveinient expensive lowed
Pros:
Cons: high price,not very comforting ,very lowed
10.0
Anonymous
Exceptional
09-10-2016
NEXT VISIT ALREADY BOOKED!
Pros: The view, hospitality and location!
Cons:
5.4
Anonymous
Fair
09-06-2016
Passable
Pros:
Cons: Modern styling of rooms. Bare, cold, no desk skimping on toiletries . 2 different elevators to get to room or street.
9.6
Anonymous
Exceptional
08-31-2016
Memorable Buffalo stay
Pros: Excellent view of water, good location
Very attractive reception/ bar area!
Nice sectional sofa in room !
Cons:
10.0
Anonymous
Exceptional
08-30-2016
Exceptional
Pros: Impressed with everything Marriot really delivers.
Cons: Nothing
7.5
Anonymous
Good
08-24-2016
Good
Pros:
Cons: The food was the worst I have ever had.
Hotel was beautiful, way over priced
8.8
Anonymous
Excellent
08-10-2016
Fabulous
Pros: Overall, all hotel staffs are exceptional - both very friend and professional. The food from the restaurant is delicious. We will also go back to the restaurant even after we have been eating out in other places in Buffalo. The best food!
Cons: M-Club.
9.2
Anonymous
Wonderful
08-10-2016
Superb
Pros:
Cons: No free wi fi paid $260 per night, wanted $9.95 per day. Really? did not replenish soap etc stayed two days
6.3
Anonymous
Pleasant
08-02-2016
Pleasant
Pros: Room decor and facilities.
Cons: Miserable street access by car due to city street access. Extremely complicated to make all the correct turns to get to hotel. I missed turns getting there. A visitor missed turns to get there and was a long distance away over the skyway bridge, requiring a complicated return trip.
Also, toilet in my room was clean but almost plugged when I arrived.
Wi-Fi enrollment charge was extremely high when the room
Rate is already very high. For that rate wi-fi should be included.
9.2
Anonymous
Wonderful
08-01-2016
Superb
Pros: The location was excellent. Room was very comfortable and staff was friendly.
Cons: The parking and getting off one elevator to get on another to get to your room. Nice set up for security but a pain if you are going in and out.
9.2
Anonymous
Wonderful
07-29-2016
Superb
Pros: Great location and fantastic lake view. Nice spacious clean room and professional friendly staff - as one would expected for his kind of hotel.
Cons: Nothing... thanks for a great stay!
9.6
Anonymous
Exceptional
06-14-2016
Luxury and efficiendy
Pros: Beds were great, View was awesome.
Cons: Changing elevators is weird
7.9
Anonymous
Good
05-31-2016
Good
Pros:
Cons: There was no free wifi.
5.4
Anonymous
Fair
03-21-2016
Passable
Pros: Nice comfortable bed, very nice view of the lake.
Cons: Who designed that elevator system??? You go from the garage up to the lobby get off, then onto another elevator to get to your room??? No entrance to the lobby from the street, only from the garage? Did we miss something? Not designed well at all. Also the bar and restaurant sat way too close to a over crowded lobby, very noisy and not at all a relaxing evening. There was not a comfortable stool or chair in the place, way over priced. Bar tenders name was Joe, did a fantastic job with a very crowded bar. He was extremely pleasant and service was outstanding. If not for his tenacity we would have left.
Room was booked and paid for through booking.com. Well that did not work out so well. When we checked in Marriott Harbor Center did not have our reservations. Thankfully we did have our print out with our confirmation number on it, so that took some time to figure out. Again in a very crowded loud lobby.
7.9
Anonymous
Good
03-21-2016
Fun
Pros: Check in was great with valet front desk awesome
Cons: No map in room explaining the elevators and direction although at checking in it was explained but need it in a diagram .
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