Hilton Garden Inn-Buffalo Downtown

AAA Inspector Rating
8.7
Excellent
390 Guest Ratings
10 Lafayette Square
Buffalo, NY 14203- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.5
Bath3.1
Public Areas3.2
ARATED
AAA Inspector Notes
Occupying the first 14 floors of a downtown high-rise, this modern hotel offers terrific views from many of its rooms. The indoor saltwater pool is just big enough to splash around with the kids. Rooms feature comfortable bedding, large desks with ergonomic chairs, easy chairs and upgraded single-serve coffeemakers. Junior suites are situated on the corners of the building and feature lots of windows, pull-out sofa sleepers and a second TV in the living rooms, which is separated from the bedroom area by a short hallway. If space is more important to you than the view, ask about a deluxe junior suite. It features expansive floor space, but most face the brick walls of neighboring buildings. Smoke free premises. 124 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-190 exit 6, 0.5 mi n on Elm St, then just w on Broadway. 10 Lafayette Square 14203.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 390 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Car got broken into next to hotel in parking lot. When I checked out on Sunday girl at front desk was going to charge me for dinner in the room on my credit card which we never had food sent to room and boy was I upset. Hotel management very disorganized.
7.0
Anonymous
Good
08-11-2017
Pros: Convenience to the convention center
Cons: No
2.0
Anonymous
Poor
08-11-2017
Pros: Some of the staff were polite while the house keeper on the next day of my stay was very aggressive. I like the faCT that you have a refrigerator and a microwave.
Cons: Not enough space to write my story. Housekeeper was very aggressive plus 1 week now I have been trying to reach a manager of some sort for help and no luck. I am very disappointed. I am trying to dispute a charge on my bill that is not mine.
8.0
Anonymous
Very Good
08-11-2017
Pros: Very clean and nicely updated. The mattress in the room was very comfortable. They had neutrogena bath products and lotion which we really enjoyed.
Cons: Parking was only available via valet parking. We decided we weren't going to pay the fee and tips for valet parking and we went to park the cars ourselves about a block away from the hotel in a parking deck.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Had an amazing time in Buffalo, was there for the full marathon. I will def being staying at the Hilton Garden Inn again next year. Very close to restaurants and also the starting snd finish line.
Cons:
Showing reviews 1 - 5 of 50