This 1869 mansion retains its historic grandeur on the exterior and trim details, but the rooms offer elegant contemporary furnishings with luxurious bedding and jetted bathtubs. Rooms and suites are individually decorated and vary in size, with some featuring gas fireplaces. Complimentary evening cocktails are offered in the billiards lounge, and an expanded Continental breakfast is featured daily. Enjoy being pampered by their 24-hour butler service. The inn offers state-of-the-art meeting facilities and one of the area's finest banquet centers.
Smoke free premises. 28 units. 4 stories, interior corridors.
Pros: The staff were amazing! Beautiful hotel! Perfect location to Elmwood and Allentown. Excellent shuttle service and I loved the multijet shower!!
Cons:
10.0
Roberta
Exceptional
young couple
09-18-2016
Pros:
Cons: The place is wonderful -- having been going there for years. That being said I am sorry I went with booking.com -- should have called and gotten a room I would have liked.
10.0
Anonymous
Exceptional
review category group of friends
09-04-2016
Pros: All the staff members are exceptionally nice and helpful! We got help with our suitcases, with parking our car, etc. Breakfast was amazing as well - one has a lot to choose from and the food is really tasty. Hotel facilities are very clean and well-maintained.
Cons:
5.4
Duane
Fair
young couple
08-28-2016
Pros: Staff was friendly.
Cons: We were disappointed with the cleanliness of the room and the hotel itself. The spa tub was dirty and there little dead flies on the bed. I just think for 200 dollars a night the cleanliness and overall condition of the room could have been better.
10.0
Reba
Exceptional
mature couple
08-28-2016
Pros: Owners are fun and friendly and professional. Attention to detail is magnificent! This is my perfect type of place to stay: historic building, downtown, completely remodeled rooms with every modern amenity. I'd go back to Buffalo just to get to stay there!
Cons: Nothing comes to mind.
9.2
Jacqueline
Wonderful
mature couple
08-25-2016
Pros: True service in lovely setting Large rooms and bathroom.
Cons:
9.6
James
Exceptional
young couple
08-21-2016
Pros:
Cons: I enjoyed happy hour
10.0
Sarah
Exceptional
young couple
08-21-2016
Pros: This place was amazing! It is a beautiful gem in the heart of Buffalo. I will go here again and again. The staff were all soooo amazing!
Cons:
10.0
Anonymous
Exceptional
mature couple
08-20-2016
Pros: I really enjoyed the personal attention that you received during your stay. The complimentary drinks and delicious breakfast were an excellent bonus!
Cons:
10.0
Jeff
Exceptional
mature couple
08-11-2016
Pros: The Ambiance was excellent the staff was excellent the breakfast was excellent definitely recommend this place
Cons: Nothing place was awesome
10.0
Mike
Exceptional
mature couple
08-07-2016
Pros: Everything
Cons: Nothing
9.6
Smallplatypus
Exceptional
young couple
08-03-2016
Pros: Lovely boutique hotel, enjoyed the whirlpool bathtub in the room. Quiet rooms, comfortable bed. Loved the butler service - we were able to get a ride to and from our restaurant for dinner. Staff even let us keep our leftovers in the butler fridge for the next day. Buffet breakfast was better than expected.
Cons: Signage is a little poor but this is because it is a historic property.
9.6
Joan
Exceptional
mature couple
08-03-2016
Pros: Great coffee, nice cocktail and mixer selection.
Cons: Breakfast food and flatware a bit too odd.
10.0
Anonymous
Exceptional
review category group of friends
08-03-2016
Pros: Service was excellent!!
Cons: I had to change rooms because the AC was not working in mine.
10.0
Emma
Exceptional
young couple
07-17-2016
Pros: Excellent staff, they were friendly, welcoming and knowledgeable.
Cons:
10.0
Pr711
Exceptional
young couple
07-12-2016
Pros: We stayed for our wedding night and this year we stayed for our wedding anniversary! The mansion itself is amazing! Gorgeous ceilings and woodwork. Amazing rooms, super friendly and accommodating staff. Cocktail hours and European breakfast! Absolutely phenomenal and can't wait to stay next year!
Cons:
9.2
A
Wonderful
mature couple
07-05-2016
Pros: Marty the Butler was amazing. The car service within 3 miles, very comfortable bed, the historical building and history. Wonderful location. Can't wait to go back.
Cons: The Genius perks are misleading - parking is already included for all guests. @Booking.com, please get back to me about this.
10.0
Lori
Exceptional
young couple
07-04-2016
Pros: Fantastic way to start the summer!!!!!
Cons:
10.0
Tina
Exceptional
mature couple
07-03-2016
Pros: Our stay was amazing. The staff was pleasant and helpful and hotel was beautiful.
Cons:
9.2
Vivian
Wonderful
solo traveller
06-15-2016
Pros: I liked the food and drink they made available. Good continental breakfast that was beyond just coffee and pastries, complimentary happy hour and cookies at turn down. I also made good use of the free 3 mi transportation.
Cons: On the evenings when there was a wedding on the premises the music went a little later than I would have liked.
7.9
George
Good
mature couple
06-15-2016
Pros: The public space is beautiful and the service is excellent. It was a truly enjoyable and luxurious weekend that recalls days when lodging was truly a service industry. The complimentary bar, the butler service and the availability of rides were treats.
Cons: This is such a beautiful, historic building and the public areas are exquisite, but the room was so incredibly poorly decorated -- all mismatched, the plastic tub to shower converter was falling apart, as was the faucet, the bed was uncomfortable. It was all so cheap and tacky. I would stay here again because the service was so spectacular and the public rooms are lovely, but they should hire a decorator and spend some money on the rooms to make this a truly special place.
10.0
Sabrina
Exceptional
young couple
06-05-2016
Pros: Loved the history, location and staff at this hotel.
Cons:
7.5
Gerald
Good
mature couple
05-24-2016
Pros: Staff was very willing to be helpful. The breakfast was very good.
Cons: Didn't like room placement next to the wedding reception meeting room. Didn't like the $50 taxi ride to the restaurant just beyond the hotel courtesy shuttle range. Didn't really like the cramped little room they put is in right next to the reception hall. Our stay could've been helped by better weather as we could have enjoyed the exterior of the hotel grounds and could have walked the historic streets
9.6
Christopher
Exceptional
solo traveller
05-22-2016
Pros:
Cons: No pool
9.6
Ismael
Exceptional
young couple
05-20-2016
Pros: Extremely "homey" environment, extremely helpful and friendly staff!
Cons: Traffic noise and downtown nightlife noise
10.0
Kevan
Exceptional
mature couple
05-01-2016
Pros: The staff were wonderful. Great breakfast. Nice regulation size pool table. Loved the jacuzzi.
Cons:
9.6
Michelle
Exceptional
family with older children
04-24-2016
Pros: Loved the spa tub and shower. The staff was great!
Cons:
9.6
Belynda
Exceptional
mature couple
04-12-2016
Pros: The manager was very nice. He was welcoming and always made sure we were enjoying ourselves and if we needed anything. He also gave recommendation for nice places to eat as we were there for our anniversary. Very peaceful environment as this was most important for us.
Cons: The breakfast was not are style of food. I was told only for extra money they would cook to order which did bother us as alot of places do have cooked eggs, bacon and otherthings to eat but we ended up eating out.otherwise nothing else.
10.0
Timothy
Exceptional
mature couple
03-16-2016
Pros: Loved this place! Greeted by owner. Staff was incredible. We'll be back.
Cons:
10.0
Damarcus
Exceptional
young couple
03-09-2016
Pros: Very Convenient & classical LookingLol
Cons: Everything was perfect
3.8
Margaret
Poor
solo traveller
03-03-2016
Pros: Nice looking old building
Cons: Its not a room its a closet
8.8
Georgiana
Excellent
mature couple
03-02-2016
Pros: Complimentary cocktails and breakfast very nice
Cons:
10.0
Peter
Exceptional
solo traveller
03-01-2016
Pros: Beautiful parlors with fireplaces and an honor bar. Rooms spacious and comfy. Attentive and helpful staff.
Cons: Nothing
6.7
Patrick
Pleasant
solo traveller
02-28-2016
Pros: The butlers were really great and very helpful. Courtesy rides to the restaurant was a perfect addition.
Cons: The room was a bit grubby. The bath was outdated - I have a miss trust of all things whirlpool in hotels.
8.3
Michael
Very Good
solo traveller
02-19-2016
Pros: Staff very helpful
Cons: Inside rooms are a bit "worn"
9.6
Samuel
Exceptional
mature couple
02-18-2016
Pros: The Mansion saved the day and was wonderful.
Cons: Booking.com almost ruined the reservation. You are awful and I'll never use you again.
10.0
Viviana
Exceptional
solo traveller
02-16-2016
Pros: The place is amazing, very cozy. People was soooo kind, they made me feel at home. The breakfast was very good. I love the complimentary tea.
Cons: the room was in a middle floor and I had to pull my suitcase over the stairs, It wasn too hard,
The room was a bit small comparing to the big bathroom.
The bathroom was cold.
8.3
Johnstone
Very Good
mature couple
01-07-2016
Pros: Amazingly friendly and helpful staff. Open fires. Beautiful building. Would stay again because the staff were so good.
Cons: Room a bit small and air con / heater not too good.
Dining room and sitting room cold in the mornings.
10.0
Shukun
Exceptional
young couple
01-02-2016
Pros: Every nice staff, lovely breakfast, perfect location!
Cons: Our room's air conditioner is very noisy.
10.0
Cynthia
Exceptional
mature couple
12-29-2015
Pros: Comfortable room, gorgeous bedding and the bathrobes! Al they want to do is spoil you and make sure you're happy
Cons:
10.0
Adam
Exceptional
young couple
12-08-2015
Pros: Amazing hotel with an outstanding staff. Would recommend to all.
Cons: Everything was perfect and there wasn't a thing we didn't like.
8.8
Thomas
Excellent
mature couple
11-14-2015
Pros: The service and staff were excellent. Location and accomodations were great. Great happy hour and breakfast.
Cons: The interior of the mansion is showing signs of wear and needs some updating.
8.8
Justin
Excellent
solo traveller
11-12-2015
Pros: Very friendly and helpful staff.
Cons: The bathroom was dated and the shower didn't work properly. Old tile on the floor and outdated tub.
9.6
Anonymous
Exceptional
mature couple
11-06-2015
Pros: The staff was personable and very attentive. The happy hour (including two complimentary drinks) was a very nice touch. The breakfast was fantastic.
Cons:
9.6
Kathryn
Exceptional
review category group of friends
09-30-2015
Pros: Friendly owner and staff. Elegant rooms including salons. Honor Bar!
Cons:
9.6
Kathryn
Exceptional
review category group of friends
09-30-2015
Pros: Friendly owner and staff. Elegant and serene rooms, including your salons. Honor bar!
Cons:
8.8
Paul
Excellent
mature couple
09-02-2015
Pros: The 24 hour butler service, the transportation to and from town provided by the mansion, the breakfast was excellent, the happy hour every day was exceptional, the structure itself was wonderful.
Cons: We could not get keys to our room and had to be escorted each time we return to our room. We did receive a 20% discount due to this inconvenience.
10.0
Elizabeth
Exceptional
mature couple
08-26-2015
Pros: This was our second time staying here and it was just as wonderful as the first. It was our 15 year anniversary and the hotel staff made it a special evening for us
Cons:
5.4
Hansel
Fair
solo traveller
08-25-2015
Pros: breakfast and the community lounge is awsome
Cons: the rooms are tired and the AC is very loud making a good night sleep difficult. just not worth the very high price
9.6
Lynn
Exceptional
mature couple
08-23-2015
Pros: Friendliness of stagg
Cons: Area where breakfast is should be cooler. Someone older is going to fall in the shower. Too complicated and too difficult to get in and out
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