Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guest rooms feature stylish décor in hues of red and gold with large desks. Many also have oversized walk-in showers in the spacious bathrooms. King rooms feature a sofa bed. Rooms with two queen beds are spacious, with a second storage closet and an easy chair that pulls out into a twin-size sleeper. A few one-bedroom suites are available, with a pull-out sofa and wet bar with a mini-fridge and microwave in the living room, plus a king bed in the bedroom. The lobby café serves breakfast and light dinner fare. Looking for a spot to relax in the evenings? Try the lounge seating around the fire pit on the patio. In addition, the well-equipped fitness center offers cardio machines outfitted with individual TVs and free weights.
Smoke free premises. 139 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 3 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Air conditioner in room was not very effective. It was not able to maintain room temperature consistently and that was very disturbing for sleep.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Modern, wonderful vibe from the moment you enter. Staff were exceedingly helpful and polite. Being so close to the airport, I was worried about noise, but it was not warranted. It was very quiet and very comfortable.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly and accommodating staff
Cons: WiFi
10.0
Anonymous
Exceptional
08-11-2017
Pros: Toronto's a beautiful city and the people are very friendly. The Delta Hotel & staff were awesome. The Entertainment District is a great area to stay. I will definitely be visiting again soon.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quick trip from the airport to hotel
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Very close to the airport
Cons: Yes. Carpet in hallways and elevator stinks of perfume cleaner. Last night was terrible, workers were stripping furniture in meeting room, entire ground floor, elevator and my room stunk so bad of chemicals.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Outstanding customer service
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: The staff was un cooperative and the front desk supervisor was extremely unhelpful and lied about hotel rates.
10.0
Anonymous
Exceptional
08-11-2017
The hotel was very convenient...
Pros: The room was super clean, the bed luxurious with crisp, white linens that were so soft, like sleeping at home.
Cons:
8.8
Anonymous
Excellent
07-10-2017
Comfortable rooms in a good...
Pros: Cleanliness and conveniece
Cons: Everything was fine
8.3
Anonymous
Very Good
07-08-2017
Perfect for late night arrivals...
Pros: Helpful staff and the included breakfast was a-la-cart restaurant style so that you have more options (and healthy ones too!). I also got a nice cappuccino as part of the breakfast drink. We stayed one night on our return journey to west coast but I wish I had stayed here when we arrived late night in Buffalo instead of driving to a hotel near Niagra as we could have gotten the kids to a bed much quicker!
Cons:
10.0
Anonymous
Exceptional
07-04-2017
Great place to stay to...
Pros: The room was perfect. Great nights sleep. the bed was very comfortable.
Cons:
10.0
Anonymous
Exceptional
06-26-2017
Great Comfort and Hospitality
Pros: There was a good variety of foods for our meals, the staff was efficient, responsive and courteous. The hotel is very comfortable clean and well kept. Great location.
Cons: Maybe more restaurants in the area.
8.3
Anonymous
Very Good
05-01-2017
Very good
Pros: The rooms were very clean.
Cons: The staff was a little rude.
10.0
Anonymous
Exceptional
01-09-2017
Exceptional
Pros: Didn't eat
Cons:
10.0
Anonymous
Exceptional
12-31-2016
Exceptional
Pros: Comfortable and quiet
Cons:
8.8
Anonymous
Excellent
11-02-2016
Good choice across the street...
Pros: Arrive late but managed a beer and a playoff game with the big screen tv in the lobby. Staff was very accommodating and friendly
Cons:
10.0
Anonymous
Exceptional
10-04-2016
Like home
Pros: Everything was great
Cons: I wish the restaurant had more choices
7.5
Anonymous
Good
09-29-2016
Good for family 20 miles...
Pros: Good Location of the main road, nice hotel
Cons: No breakfast
7.5
Anonymous
Good
09-22-2016
Good
Pros: Location and Amenities
Cons: My key didn't work the first two times
10.0
Anonymous
Exceptional
08-25-2016
Exceptional
Pros: Staff were very pleasant & flexible with our uncertain schedule.
Cons: Business Center should have a color printer. The one available there was black & white only & I needed to print a presentation.
10.0
Anonymous
Exceptional
08-23-2016
Great stay, would highly recommend...
Pros: The room was clean and very comfortable and just as expected. The staff was kind and very helpful.
Cons: The check in process was not smooth. The hotel could not find our reservation. The staff had to pull the manual copies of the reservations and when it was found, it was determined that Booking.com had spelled my last name incorrectly, which is why it could not be found on the computer. This was very inconvenient and time consuming.
6.7
Anonymous
Pleasant
08-02-2016
Lost points on small things
Pros:
Cons: Housekeeping - did not clean coffee pot or restock coffee supplies
Housekeeping - use flat sheets on bed but did not fold edge of sheet under mattress . Just sloppy
Mini fridge - now with a timer, guest needs to turn on fridge every two hours. Annoying and petty , Mariott
8.8
Anonymous
Excellent
07-12-2016
Excellent hotel to stay close...
Pros: It's an excellent and well maintained facility. Close to the airport and 30mins away from Niagara falls.
Cons: Not enough staff to handle orders at the bistro on a busy day. Waited for more than 45 minutes to receive our plates and still they forgot to serve all things we had ordered. We waited for an hour and complained. They apologized for their delay and processed our refund. So if you are in a tight schedule, it's better to avoid eating from the bistro. There are plenty of fast food chains near by.
7.9
Anonymous
Good
07-08-2016
Good
Pros: Room was big, beds comfortable. Friendly staff.
Cons: Found clothes from a previous guest on a drawer
10.0
Anonymous
Exceptional
06-27-2016
A relaxing and enjoyable visit.
Pros: Close to airport, easy access to return car rental
Cons: No sauna
10.0
Anonymous
Exceptional
06-04-2016
Awesome service
Pros: They were very helpful
Cons:
4.6
Anonymous
Disappointing
06-01-2016
Bad hotel
Pros: Nothing
It is look like a motel in a high quality
Cons: The breakfast
10.0
Anonymous
Exceptional
02-25-2016
Lovely stay for us at...
Pros: A 2-queen room was perfect for us. Very comfortable beds and pillows. Clean, friendly. Lovely pool area with spa.
Cons:
5.8
Anonymous
Okay
02-21-2016
Not the best
Pros:
Cons: TV remote did not work. TV did not receive all channels. Shower head and pressure was poor. Room temp was difficult to get to a constant.
9.6
Anonymous
Exceptional
02-14-2016
Exceptional
Pros: The bed was wonderful!
Cons: There was nothing that I didn't like
9.2
Anonymous
Wonderful
02-10-2016
Superb
Pros:
Cons: I didn't like the fact, as a steady customer of booking.com, that I didn't receive the best value. Three other associates of mine traveled the same time, to the same hotel, and received a rate of 112 plus tax, while I was charged 154 plus tax. I did make a call to customer service to express my concerns but was disconnected in the process (hopefully not intentional). I only found out their rate during turn in of our company receipts. I called with the hopes of Booking.com making and adjustment and giving me the best value but to no avail. Unless you can make adjustments to my stay, I will discontinue using booking.com and alert my associates as well.
9.6
Anonymous
Exceptional
12-27-2015
Very nice stay at Courtyard...
Pros: We liked the location, how nice hotel was.Would stay again, able to get a hardy Breakfast in morning. Very quiet being so close to Airport, would never know. Hot tub was clean and comfortable.
Cons: Didn't like that there wasn't a program guide on Tv ,to see what shows were on.
7.5
Anonymous
Good
12-09-2015
Good for the $$
Pros:
Cons: Shuttle stopped running to early and another hotel stutte brought us back to our hotel
7.9
Anonymous
Good
10-12-2015
Good
Pros: Pool was nice, staff helpful
Cons: The fact that you can see through the glass from the street to the pool.
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