Hilton Garden Inn-Albany Airport

AAA Inspector Rating

8.7

Excellent

800 Albany Shaker Rd

Colonie, NY 12211- Map It

Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!

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(34) Photos

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AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.4

Bath3.1

Public Areas3.2

ARATED

AAA Inspector Notes

This property is situated just minutes away from the airport and just a short distance from many of the area attractions and restaurants. Rooms are modern in design and all rooms feature Keurig. Smoke free premises. 155 units. 6 stories, interior corridors. Accessibility (Call).

More about Colonie, NY More Hotels in Colonie, NY

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-87 exit 4, 1.8 mi nw. Opposite the terminal. 800 Albany Shaker Rd 12211.

AAA Benefit

Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!

Pool

heated indoor.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, pay movies, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 5 mi.

Terms

1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 243 guests

Showing reviews 1 - 5 of 50

9.0

Anonymous

Wonderful

08-11-2017

Pros:

Cons: not enough toilet paper

9.0

Anonymous

Wonderful

08-11-2017

Pros: The Hotel Employee at the front desk ;)

Cons: When the Hotel Employee wasn't at the front desk :(

9.0

Anonymous

Wonderful

08-11-2017

Pros: The location was pretty good. The staff was very helpful.

Cons: The rooms are starting to get a bit run down. Not bad, but they could use some refreshing to maintain the Hilton Garden Inn status.

8.0

Anonymous

Very Good

08-11-2017

Pros: Choice of bed configuration, indoor pool, on-site restaurant, on-site washer & dryer.

Cons: TV's locked so no additional inputs and TV remote not very functional, free wifi for only 15 minutes without rewards membership, free wifi not high speed.

4.0

Anonymous

Disappointing

08-11-2017

Pros: Location to the airport

Cons: Dining staff was rude. Parking is insufficient.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Staff was great. Food was good, and you can't get closer to airport for early morning departure.

Cons:

8.0

Anonymous

Very Good

08-11-2017

Pros: Amenities

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: design and decor is current and compelling, staff exceptionally welcoming even at 2:30am. They had e menu for a delivery place that was DELICIOUS: chicken parm sandwiches. Breakfast was great too. Nice facilty, so close to airport it was terrific.

Cons: just that the refrigerator was not checked and there was a half full liter bottle of Pepsi in it but the staff offered to buy us breakfast to compensate. Otherwise the place was clean and tidy.

10.0

Anonymous

Exceptional

08-11-2017

Pros: They were very friendly treated us like we were important and quickly helped us if we asked a question.

Cons: Absolutely nothing.

10.0

Anonymous

Exceptional

08-11-2017

Pros: everything

Cons: can't think of a thing

10.0

Anonymous

Exceptional

08-11-2017

Pros: Check-in process was quick. The room was large, quiet and dark (even with the rising sun shining directly at our room in the morning). We couldn't hear any noises, even planes taking off/landing. Great stay and would definitely stay there again.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Very friendly and helpful staff. Room very clean and bathroom, but outside hall could be cleaner.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: They were very accommodating to my needs. I ended up sick and had to go to the RR. They extended my stayin the same room, allowed me to carry breakfast upstairs. And gave me a final breakfast on the house. The front desk and dining room staff were unfaili

Cons: Cock didn't work. Couldn't find the plug.

9.0

Anonymous

Wonderful

08-11-2017

Pros: Location and cleaningness

Cons: Resturant hours. Would love to see a 24/7 service.

7.0

Anonymous

Good

08-11-2017

Pros: Location is great. Nice redecorated lobby. Staff was friendly and efficient.

Cons: Twelve dollar breakfast was not much better than the free breakfast buffets at many other similar hotels. Walls are not very well sound proofed - would recommend an end room to keep the noise level down.

8.0

Anonymous

Very Good

08-11-2017

Pros: Was there for a wedding and they were extremely respectful and accommodating of us having a good time and enjoying seeing large groups of friends.

Cons: Understandable but wanted the pool open later

3.0

Anonymous

Poor

08-11-2017

Pros: location

Cons: The room temperature fluctuated big-time. The thermostat was set at 68 degrees, and the heating/cooling unit would reach that, but then it would heat back up to 73 and stay for awhile, then the cooling would kick back on and slowly go back to 68 - BAD!

10.0

Anonymous

Exceptional

07-06-2016

Exceptional

Pros:

Cons:

5.8

Anonymous

Okay

07-06-2016

Okay

Pros:

Cons:

8.3

Anonymous

Very Good

07-03-2016

Very good

Pros:

Cons:

10.0

Anonymous

Exceptional

06-26-2016

Exceptional

Pros:

Cons:

5.8

Anonymous

Okay

06-24-2016

Okay

Pros:

Cons:

9.6

Anonymous

Exceptional

06-22-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

06-16-2016

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

06-15-2016

Very good

Pros:

Cons:

9.6

Anonymous

Exceptional

06-11-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

06-11-2016

Excellent, quiet place to stay

Pros:

Cons:

7.9

Anonymous

Good

06-07-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

06-05-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-12-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

05-01-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-17-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-05-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

04-04-2016

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

04-03-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

03-23-2016

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

03-02-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

02-21-2016

Exceptional

Pros:

Cons:

8.8

Anonymous

Excellent

02-16-2016

Fabulous

Pros:

Cons:

9.6

Anonymous

Exceptional

02-14-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

01-24-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

01-17-2016

Exceptional

Pros:

Cons:

9.6

Anonymous

Exceptional

01-01-2016

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-28-2015

Exceptional

Pros:

Cons:

10.0

Anonymous

Exceptional

12-21-2015

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

10-28-2015

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

09-29-2015

Normal high standard of service...

Pros:

Cons:

9.2

Anonymous

Wonderful

09-29-2015

Superb

Pros:

Cons:

10.0

Anonymous

Exceptional

09-28-2015

Exceptional

Pros:

Cons:

8.3

Anonymous

Very Good

08-29-2015

Very good

Pros:

Cons:

Showing reviews 1 - 5 of 50