Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Perfect for both the business and leisure travelers, guest rooms at this hotel feature large desks and televisions. Start your day with complimentary breakfast served in the lobby area.
Smoke free premises. 68 units. 3 stories, interior corridors.
Pros: The staff was more than helpful. We had driven a long way and the young man at the counter went out of his way to make us comfortable .
Cons: No
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-15-2017
Pros: Easy...clean nice stafff...location was good beds were comfortable
Cons: Walls are thin can hear people in the hallway.
10.0
Ralph
Exceptional
Traveling as Couple
09-15-2017
Pros: Vary clean great breakfast
Cons: Nope
7.5
Peter
Good
family with young children
09-08-2017
Enjoyed my stay
Pros: Breakfast was excellent
Cons: Charged $25 from booking .com and then another $25 from Hampton for incidentals that I didn't even use
8.8
Cynthia
Excellent
family with young children
08-06-2017
Good hotel for a short...
Pros: Good breakfast. Friendly staff.
Cons: The gym was very, very small. Hotel is not within walking distance of much.
7.1
Stacey
Good
family with young children
07-22-2017
Good
Pros:
Cons: Waffles were awful.
7.5
Amy
Good
young couple
07-17-2017
Good
Pros: Nice breakfast comfy bed
Cons: The elevator was slow and made weird noises Coffee was not very good
10.0
Anastasia
Exceptional
family with young children
07-12-2017
Best stay hands down
Pros: The staff was extremely hospitable and nice with excellent quality rooms and bedding, great breakfast, and an overall beautiful aesthetic to the place.
Cons:
10.0
Allana
Exceptional
family with young children
07-06-2017
Nice mini vacation for the...
Pros: Great location, rooms are big for this value. I would come to this hotel.. i was looking for a room in Ithaca but it is not worth it to spend that money just bc of the location. Cortland is closed enough to majority parks and waterfalls
Cons:
8.8
Peter
Excellent
family with young children
07-05-2017
Fabulous
Pros: Large room with lots of space to spread out. All of the staff was very friendly.
Cons: Floors were a little creaky. Pick the top floor! Also, oddly humid inside the hotel and room.
9.2
Crystal
Wonderful
family with young children
06-19-2017
Superb
Pros: Beds really comfortable
Cons: Better breakfast choices
10.0
Rosemary
Exceptional
review category group of friends
06-17-2017
Exceptional
Pros: They catered to us on our arrival at midnight. Ryan was very accommodating!
Cons:
10.0
Mother
Exceptional
young couple
06-14-2017
Great stay!
Pros: Pleasant staff. Great breakfast!
Cons: Slow elevator
7.1
Frank
Good
solo traveller
04-10-2017
Good
Pros:
Cons: We saw a roach on the hallway wall.
7.9
Lee
Good
young couple
04-09-2017
Room price fluctuates drastically for...
Pros: Very clean and comfortable and professional staff.
Cons: The price is way off. Very disappointed.
Will stay somewhere else in future.
10.0
Erica
Exceptional
family with young children
03-06-2017
The staff made us feel...
Pros: Bed was super soft
Staff was Sooo friendly and attentive
Cons:
10.0
Jacqueline
Exceptional
family with young children
12-18-2016
Exceptional
Pros: Everything!
Cons:
7.1
Maxine
Good
young couple
11-20-2016
Great staff!
Pros: The staff was great, very friendly and helpful!
Cons: The hotel is dated for the price we paid. Also, it's close to the highway, but quite a ways from the college and downtown.
10.0
Jennifer
Exceptional
review category group of friends
11-14-2016
Very accommodating to large groups.
Pros: Staff was fabulous. Especially Gabrielle at the front desk who took the time a few days earlier to go over my reservations with me to make sure all of my 8 rooms were accounted for and confirmed on a very busy weekend in Cortland. She also honored our request to try to get us all a room on the same floor. Breakfast staff was also excellent. Loved the fireplace! Will stay here again whenever we return to Cortland.
Cons:
7.9
Mary
Good
review category group of friends
11-07-2016
Was in town to take...
Pros: Bed was nice. Breakfast was very good
Cons: Room was a bit warm. Tried to turn on a/c and the room did not cool down for a good night sleep. The location (near the elevator was a bit noisey.)
7.1
Mary-ann
Good
solo traveller
10-10-2016
Good stay
Pros: The location was convenient. I like the complimentary cookies.
Cons: I was disappointed that there was no hot tub.
7.9
Susan
Good
family with young children
09-03-2016
Average. I would come back,...
Pros: Your staff was extremely friendly and helpful. They always said "hello" they made you feel comfortably and welcome!!
Cons: Waffles we great but eggs were not. Bed was not comfortable. AC needs updating. Felt. Humid in the room.
7.1
Alfredo
Good
family with older children
08-31-2016
Good
Pros: limited breakfast
Cons:
3.8
Duped
Poor
mature couple
08-21-2016
booking.com gave bad reservation
Pros: Nice bed
Cons: I had reserved a double queen room through booking.com and got a king with a free cot. The hotel staff felt they were very generous not charging for the cot. They said Booking.com often got wrong reservation.
Cons: Price $$$. Dryer vent from laundry room made a very loud noise in our room.
8.3
Sonia
Very Good
mature couple
08-10-2016
Great place to spend the...
Pros: The hotel is comfortable. The staff, Gabrielle in particular was very accommodating. Great breakfast. Fridge, microwave and DVD.
Cons: Rooms could be a little cleaner and quieter.
10.0
Nicole
Exceptional
family with older children
08-09-2016
Great family friendly atmosphere!
Pros: We enjoyed the breakfast and the staff that greeted us were so helpful and nice. The 2 gentlemen at the front desk always had a friendly smile. The kids lover the free dvd rentals and the popcorn that came with it!! Also they enjoyed the pool! The beds were actually like a cloud, fluffy and white!
Cons: Can't complain!
8.8
Jose
Excellent
solo traveller
08-07-2016
Fabulous
Pros: The location and the staff was great
Cons: Nothinh at all
8.8
Wayne
Excellent
mature couple
07-28-2016
Stay O.K. -- Billing kinda...
Pros: Convenient, clean, good staff
Cons: They had us booked for two rooms instead of one. Said that Bkg.com was the billing agent & they could do nothing about it. When the Visa bill came, we were charged for only one room. I guess somebody caught the mistake. If the next Visa statement doesn't contain any additional charge, then all will be well.
W. Morrison
8.3
Kenneth
Very Good
family with older children
07-19-2016
Interesting and comforting.
Pros: We liked that newness of the room how the room service did a great job cleaning everything.
Cons: I did not like the fact of not having a hottub and not having the pool opened longer than 10pm.
9.6
Wissam
Exceptional
solo traveller
07-16-2016
Value for Money
Pros: Excellent staff, very helpful and understanding. Spacious rooms and extremely comfortable beds. Highly recommended.
Cons:
5.8
James
Okay
family with older children
06-20-2016
How long does it take...
Pros: Stayed here 3 times from March through June. Thetreadmill was marked "out of order" throughot this period. Will stay some place else next trip. Health facilities are important to me. Breakfast above average.
Cons: See above.
9.6
Tom
Exceptional
review category group of friends
05-17-2016
Very nice hotel
Pros: Rooms are large and clean . Bed and pillow are comfortable. Very good breakfast.
Cons: The fact that all hotels, this one included jack up their rates when there is a nearby event. There was a graduation in town so even though we were not there for it we got gouged for a high rate.
8.8
Patricia
Excellent
family with older children
05-01-2016
Fabulous
Pros: Hotel was clean and bed was comfortable. Chocolate cookies in the afternoon were delicious. Breakfast was great. Clam chowder was a nice treat also
Cons: Would have liked to pay a little less for the room
9.6
Maryellen
Exceptional
review category group of friends
03-26-2016
Comfort and Courtesy Far from...
Pros: Bed was like Butter! Excellent room and helpful friendly staff.
Cons: Unfortunately for me, I became ill on the 3hr ride up to Cortland and had to stay in bed for most of the visit- That's how I know the bed was so great!
9.6
Pam
Exceptional
mature couple
01-05-2016
The Hampton Inn is a...
Pros: The stuff was great and friendly. I had no complaints at all. They even gave out free water after my stay for my roadtrip. Will stay there in spring as my reststop again.
Cons: Very hard to say. If i had to, it would be no hard boiled eggs for breakfast. The price was alittle high but still worth staying.
9.2
Robert
Wonderful
mature couple
01-03-2016
Our stay overall was excellent....
Pros: The breakfast was great, the staff was very friendly, and how clean it was.
Cons: The beds could be a little more comfortable
9.2
Allison
Wonderful
young couple
11-03-2015
Comfy stay at the cortland...
Pros: Staff was fabulous. Clean pleasant environment.
Cons: We were staying in Ithaca so it was a little far.
10.0
Diana
Exceptional
family with older children
10-13-2015
Excellent stay!!!
Pros: Very clean very friendly great breakfast and great location
Cons: Nothing
8.8
Visiting
Excellent
family with older children
10-04-2015
Great place to stay near...
Pros: The staff was outstanding. Great attitude. Very friendly.
Cons: Nothing.
9.2
Extremely
Wonderful
family with older children
09-27-2015
Room was immaculate and breakfast...
Pros: The entire staff was extremely courteous and professional. There was aslight mix up with our room but it was taken care of right away.
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