Spacious, suite-style guest rooms with full kitchens and comfortable, homey decor are offered at this hotel. Also featured is a complimentary hot breakfast. Guests are invited to enjoy a complimentary social hour on Monday through Thursday from 5:30-7 p.m.
Smoke free premises. 83 kitchen units, some two bedrooms. 2 stories, interior corridors.
complimentary and valet laundry, airport transportation, area transportation-within 5 mi.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 196 guests
Showing reviews 1 - 5 of 50
10.0
Christine
Exceptional
10-20-2017
Pros: Everything. Staff, room, price, amenities.
Cons: No.
10.0
Joanne
Exceptional
10-20-2017
Pros: the women who check us in was fabulous. she up graded us to a suit. i will return back there again everyone was great
Cons:
10.0
Sarah
Exceptional
Family with Young Children
10-20-2017
Pros: Good location on Carrier Circle. Clean, well lit, not noisy, comfortable room.
Cons: The fixtures could do with some updating, or maybe just new towels. Otherwise really enjoyed our stay.
8.0
Verified Hotel Guest
Very Good
Business Traveler
10-20-2017
Pros: Location was the main item for me
Cons: It's going through a renovation, so it gives a not complete appearance
10.0
Hajarah
Exceptional
10-20-2017
Pros: The room was very accommodating.
Cons: no
8.0
Terrilee
Very Good
Business Traveler
10-20-2017
Pros: The size of the room/suite is the best thing about the hotel The suite has two actual rooms with a door between them, plus a full kitchen. The location is good, right off the Thruway. The hotel offers an "social hour" with snacks, beer, and wine.
Cons: Some of the rooms need a make over which may be happening at this time. The furniture shows wear and stains. My room had an overwhelming Febreze odor. Breakfast just okay.Had to switch rooms because of non working TV.
8.0
Michael
Very Good
Solo Traveler
10-20-2017
Pros: It seems the hotel is undergoing a remodel. Nice place but rooms need a little sprucing up.
Cons: Everything was fine. Staff is extremely friendly and helpful.
10.0
Lisa
Exceptional
Traveling as Couple
10-20-2017
Pros: Hotel and room were kept very neat and clean, I am very picky about cleanliness and this hotel far exceeded my expectations. Staff was friendly and courteous and very helpful in suggesting good places to eat. I would definitely stay here again
Cons:
10.0
Sharell
Exceptional
10-20-2017
Pros: The rooms was beautiful service was excellent
Cons: No
10.0
Venkat
Exceptional
Family with Young Children
10-20-2017
Pros: Great rooms and excellent service.
Cons: None.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
10-20-2017
Pros: The outdoor pool
Cons: No AC in the living room.
10.0
John
Exceptional
Senior Traveler
10-20-2017
Pros: The staff were the best I have ever had at any hotel. Example, I mentioned leaving before breakfast, they made sure they had coffee,juice and rolls/bagels for us at 5AM.
Cons: None
9.6
Catherine
Exceptional
family with young children
10-16-2017
Good cost friendly hotel without...
Pros: Our 2 bedroom suite was clean and comfortable. Really liked the room layout. There was a short drive to restaurants.
Cons: The kitchen was not well stocked. Our room provided only 3 mix matched spoons. Breakfast options were blah.
10.0
Lisa
Exceptional
young couple
10-16-2017
Exceptional
Pros:
Cons:
7.9
Melissa
Good
solo traveller
10-15-2017
It's like home away from...
Pros: It was quite & clean I love my stay.
Cons: I had to leave.
10.0
Anonymous
Exceptional
solo traveller
10-14-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-14-2017
Exceptional
Pros:
Cons:
10.0
Wilhelmina
Exceptional
solo traveller
10-12-2017
Excellent
Pros: Nice size rooms, loved the full kitchens and the breakfast. Staff was very friendly
Cons:
10.0
Anonymous
Exceptional
young couple
10-09-2017
We will definitely stay here...
Pros: Everything and everyone excellent
Still trying to find how we can purchase a pillow; bed cover and mattress topper as we had in the room
Cons:
10.0
Cheryl
Exceptional
young couple
10-03-2017
Exceptional
Pros: Exceptional value. Full kitchen facilities were nice. Rooms clean.
Cons:
9.6
James
Exceptional
young couple
09-29-2017
Exceptional
Pros:
Cons:
5.8
Anonymous
Okay
young couple
09-16-2017
Okay
Pros:
Cons:
8.3
Li_youmin851230
Very Good
family with young children
09-12-2017
Very good
Pros: Cooking
Cons:
7.5
Gerardo
Good
young couple
09-11-2017
Very good except the sink...
Pros: The suites that we stayed is very comfortable. We have a full kitchen which is plus for us. We could buy stuff and cook in the kitchen. The suite is clean and cozy. we like it and will stay again in the future.
Cons: The bathroom sink is clogged. Its should have been checked before our stay.
The coffee is so diluted with water, but everything else in the breakfast was good, eggs, waffles,
etc. was good.
7.5
Anonymous
Good
family with young children
09-04-2017
Good location, close to main...
Pros: Space was just perfect for our group of 2 parents and 3 young adult children. Two bedrooms plus a sleeper sofa allowed us space to play games and cards at the table; guest laundry facilities, full-sized fridge and dishwasher were luxuries for us in the middle of a long trip.
Cons: Wifi kicked us offline frequently. Also had difficulty with getting the rooms cleaned/restocked. Staff knocked on our door twice in the early morning, despite the do not disturb sign that they acknowledged seeing; then, though we were gone for large blocks of time in the middle of the day, we didn't receive fresh towels, more coffee, etc.
10.0
Anonymous
Exceptional
review category group of friends
09-03-2017
Exceptional
Pros: Staff was very friendly and accommodating!
Cons: Ran out of places to park at night anywhere near our room.
9.6
Matt
Exceptional
young couple
08-28-2017
Very nice Hotel. Great value...
Pros:
Cons:
9.6
James
Exceptional
young couple
08-23-2017
Cresthill Suites is an incredible...
Pros: The suites are large and very comfortable. Our room overlooking the back parking lot was very quiet. The staff were very friendly and accommodating. Evening snacks and beverages were provided Monday through Thursday. Awesome!
Cons: The location is a little out of the way in terms of getting to downtown Syracuse or some of the suburbs. However, it is very close to an exit from the NY Thruway.
9.6
Frank
Exceptional
young couple
08-21-2017
Terrific!!!!!!
Pros: Staff was exceptionally personable and friendly. Breakfast was delicious especially the scrambled eggs. We thoroughly enjoyed our stay as always.
Cons: Can't think of a thing we didn't like
10.0
Edgar
Exceptional
young couple
08-18-2017
Exceptional
Pros: Everything was right on . Very Nice !!!
Cons: We were very satisfied !!
9.2
Jim
Wonderful
young couple
08-18-2017
Superb
Pros: all was good
Cons:
10.0
Timetraveler
Exceptional
family with young children
08-17-2017
Excellent affordable stay.
Pros: Best breakfast at a hotel ever. Staff were very helpful, friendly, and accommodating.
Cons: Garbage disposal didn't work, but the staff were helpful in accommodating us in this regard.
8.8
Douglas
Excellent
review category group of friends
08-15-2017
Fabulous
Pros: Nice large suite and comfortable surroundings
Cons:
10.0
Ravi
Exceptional
family with young children
08-11-2017
Exceptional
Pros:
Cons:
9.2
Marie-christine
Wonderful
family with young children
08-11-2017
Superb
Pros:
Cons:
10.0
Jackie
Exceptional
review category group of friends
08-07-2017
Exceptional
Pros: The beds were so comfortable
Cons:
10.0
Sandra
Exceptional
family with young children
08-06-2017
Exceptional
Pros:
Cons:
9.6
Joseph
Exceptional
solo traveller
08-04-2017
Great stay for the money
Pros: The value of the stay with the offerings. Breakfast, pool and room size.
Cons: See sbove
10.0
Anonymous
Exceptional
family with young children
08-01-2017
Exceptional
Pros:
Cons:
7.5
Bob
Good
young couple
07-31-2017
Good
Pros: The room was clean staff went out of the way to help me.
Good value for the price.
Cons: Did not have any problems.
A/C was not totally cooling the room .
10.0
Brenda
Exceptional
review category group of friends
07-31-2017
Wonderful
Pros: Clean, friendly, great breakfast.
Cons: No complaints
10.0
Erica
Exceptional
young couple
07-28-2017
Cresthill Hotel Syracuse
Pros: Very good suite with full kitchen, lounge, bedroom and good size bathroom with shower and dressing area. The hotel puts on free snacks and drink Monday to Thursday evenings which was very helpful not having to go out and look for a restaurant. Good, helpful staff and nice pool area. Breakfast good.
Cons: A little out of town, it was necessary to go in the car to find a restaurant and shops.
10.0
John
Exceptional
review category group of friends
07-28-2017
Great value for your money
Pros: The staff is very helpful and the breakfast is excellent. Great choice and variety of food.
Cons:
8.3
Barbara
Very Good
young couple
07-27-2017
Great service. Excellent price.
Pros: Very friendly- lots of perks. Social hour and a hot cold breakfast buffet.
Cons:
7.5
John
Good
young couple
07-26-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
family with young children
07-26-2017
Late Friday night arrival. It...
Pros: Nice little suite for the cost. Comfortably sized bathroom and 2 TVs.
Cons: Breakfast wasn't as nice as some other similarly priced properties in the area.
9.6
Imran
Exceptional
family with young children
07-25-2017
Great place for an overnight...
Pros:
Cons:
8.8
Tamara
Excellent
young couple
07-24-2017
Fabulous
Pros:
Cons:
8.8
Carrie
Excellent
family with young children
07-18-2017
Great place for our family!
Pros: Size of the suite, comfort, very clean
Cons: A couple of things were broken in the kitchen area
9.2
James
Wonderful
review category group of friends
07-18-2017
Good deal, for a suite.
Pros: Clean, good value.
Cons: The free breakfast was very basic and wasn't very good. Bad eggs and scrapple?
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