DoubleTree by Hilton Hotel Syracuse

AAA Inspector Rating
8.7
Very Good
45 Guest Ratings
6301 SR 298
East Syracuse, NY 13057- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.2
Public Areas3.3
ARATED
AAA Inspector Notes
This spacious property offers a variety of accommodations & meeting space. Situated near the I-81 & I-90 interchange, offering the perfect location for both the business and leisure traveler. Smoke free premises. 250 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 35 (Carrier Cir) to SR 298 E, just n. 6301 SR 298 13057.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Room Amenities
coffeemakers, wireless Internet (fee). Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-14-2017
Pros: Everything.
Cons: Not downtown Syracuse
4.0
Anonymous
Disappointing
07-14-2017
Pros: Hilton honors floor was nice ... Very friendly staff.
Cons: The hotel rooms were not cleaned properly. Found a dirty sock in the first room and old food in the fridge and candy wrappers in the second room. Both rooms were humid and the first room smelled of sewage.
6.0
Anonymous
Pleasant
07-14-2017
Pros: Personnel were courteous. We were checked in to an unmade room.The front desk manager quickly changed us to another room and gave us complimentary breakfast for the mistake. Appreciate that they not only apologized for the mistake but made it right
Cons: Hotel was crowded with a wedding and what appeared to be a travelling youth baseball team. The baseball team made for a busy/noisy pool area. We were given a room facing the pool and the walls are thin enough that we could hear activity well past 11pm.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Excellent value, clean rooms, great beds. Pool area nice and well maintained. Front desk staff very pleasant.
Cons: Hallways had several room service trays with dirty dishes sitting on floor outside rooms. These were never removed in our three day two night stay.
8.0
Anonymous
Very Good
07-14-2017
Pros: Great place to stay
Cons: Wish I had been informed on the 25 dollar authorization fee on my debit card.
Showing reviews 1 - 5 of 50