Hilton Garden Inn-Syracuse

AAA Inspector Rating
8.7
Excellent
57 Guest Ratings
6004 Fair Lakes Rd
East Syracuse, NY 13057- Map It
Members save up to 10% and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath2.9
Public Areas3.4
ARATED
AAA Inspector Notes
This modern hotel offers comfortable accommodations in a convenient location for both the business and leisure traveler. Guests will enjoy spacious rooms and a decorative lobby area. Smoke free premises. 100 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 35 (Carrier Cir) to SR 298 E, 0.7 mi to New Venture Gear Dr, then just e. Located in Pioneer Business Park. 6004 Fair Lakes Rd 13057.
AAA Benefit
Members save up to 10% and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 57 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-15-2017
Pros: I loved the spa, and swimming. I completely enjoyed my stay.
Cons: I was greeted in a rude way, I disliked the way I was handled and there was no explanation made. I felt as though I was disrespected.
10.0
John
Exceptional
Group Traveler
12-15-2017
Pros: The employees there were very patient and helpful. I will definitely stay there again. The breakfast was a life saver. 8 of us were there for the ncaa tournament. Safe to safe we needed breakfast both mornings. Again the staff was awesome.
Cons: Weather
1.0
Verified Hotel Guest
Very Poor
Family with Teens
12-15-2017
Pros: Unfortunately while visiting our child at Syracuse U, we had the nightmare that travelers fear - BEDBUGS!!! We were in our 1st room only 15 mins and found a bug on the bed. They moved us to a 2nd room, and there were more there. BEWARE!!! Yuk, yuk, yuk.
Cons: We had loved the Hilton Garden Inn in Auburn NY, so tried this one in Syracuse. 2 rooms with bedbugs! BEWARE!!!
10.0
Christopher
Exceptional
Family with Young Children
12-15-2017
Pros: Hotel Employee worked in the lounge, dining, room service, kitchen all in the same day at the same time and was always friendly to the customers including myself. Would be nice if the hotel hired some help for her! You have one excellent employee the
Cons: I thought we had a continental breakfast every morning but turned out only the first night, $9.95 after 1st night seems a bit steep. we choose not to eat breakfast at the hotel.
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
12-15-2017
Pros:
Cons: The Hotel lost power for several hours in the morning so we had to shower in the dark and of course there were no elevators working.
Showing reviews 1 - 5 of 50