Candlewood Suites Watertown/Fort Drum

AAA Inspector Rating
8.7
Excellent
53 Guest Ratings
26513 Herrick Dr
Evans Mills, NY 13637- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath3.2
Public Areas2.8
AAA Inspector Notes
Convenient to Fort Drum, this hotel offers large guest rooms with comfortable bedding and kitchenettes including dishwashers. It's located just 30 miles south of Alexandria Bay and the 1000 islands. Smoke free premises. 112 efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
Jct US 11, just n. Adjacent to Walmart. 26513 Herrick Dr 13637.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
complimentary laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 30
1.0
Chris
Very Poor
Business Traveler
06-23-2017
There was a drawer handle missing and the sprinkler escutcheons were missing in this room. Not impressed with the staff who wanted someone to come to my room at 11:00 pm to fix the shower head when it should of been fixed before a customer occupied this room. No other rooms were available and this Hotel was supposed to contact me on a resolution. Being a business traveler I realize why I am a Diamond member at the Hilton properties because they are well maintained. I have pictures to back up all of the information above and tried to handle it through the hotel with no success.
Pros: Nothing.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-23-2017
Pros: I loved the marketplace, prices were very reasonable. I loved the fact that I could borrow whatever, I needed to make a meal. I loved the fact there were BBQs on premises.
Cons: Kids wished that there was a swimming pool at this facility. The fridge door seemed awkward to open since it was so close to the door of the room.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-23-2017
Pros: Efficiency unit.
Cons: * Room had a chemical odor upon entry (pesticide?) * The staff said there was free coffee in `store`, but there was also packages of ketchup, etc - would have been good to know
9.6
Cynthia
Exceptional
family with young children
06-22-2017
Pros: Great customer service clean rooms
Cons:
7.5
Joy
Good
young couple
06-21-2017
Pros: Very clean and lots of amenities like free laundry and gym
Cons: The pet fee is very high and I think you should make sure to let people know that it is higher than most pet fees was very shocked that I had to pay 150.00 to have my pets stay here as compared to the 12.00 per pet per night please make sure people know the fee is high
Showing reviews 1 - 5 of 30