Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Conveniently situated near West Point and Bear Mountain, this hotel features a variety of spacious guest room options, some adorned with locally-inspired artwork.
Smoke free premises. 86 units. 3 stories, interior corridors. Accessibility (Call).
Cons: No bar, no restaurant, no area to spend time with family
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: When visiting West Point, one would be hard pressed to find a more convenient location in this price range.
Cons: The "green" plumbing is hopelessly inadequate. A luke warm shower at 10:00am and a minimum requirement of three flushes per basic toilet use is ridiculous. Housekeeping never serviced the room on Thanksgiving.
9.0
Karen
Wonderful
Family with Young Children
04-13-2018
Pros: Nearby running trails, scenery, great BBQ next door.
Cons: Key card didn't work for pool. Had to get someone to open it for us.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Convenient location
Cons:
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: The proximity to West Point can’t be topped.
Cons: Please figure out your plumbing issues! For three consecutive visits, we have had at least one day of cold showers.
10.0
Eric
Exceptional
young couple
04-08-2018
Exceptional
Pros:
Cons:
10.0
Kenneth
Exceptional
solo traveller
04-03-2018
Exceptional
Pros:
Cons:
9.2
Fred
Wonderful
solo traveller
04-01-2018
Superb
Pros:
Cons: Water pressure sucked & breakfast was lukewarm
7.9
Stef
Good
family with young children
03-12-2018
It is 10 minutes to...
Pros: The room was always clean. Staff friendly and accommodating. The coffee was always accessible.
Cons: No hot water on Friday morning! I believe the storm the day before did something to their boiler. The washer left soap on my son’s clothes but I was able to get it off with a wash cloth.
10.0
Melissa
Exceptional
family with young children
03-09-2018
Very happy with this hotel....
Pros: The bed was comfy and i loved that they put a sheet on top of tge blanket, that way i knew it was clean!
Cons: Room Phone didn’t work had to walk to office to notify staff we had no hot water.
We came there because we had no power and needed a hot shower.
6.3
Hector
Pleasant
solo traveller
02-23-2018
Pleasant
Pros:
Cons: The room and even hallway (I assume it was coming from the carpet) smell pretty badly.
10.0
Judy
Exceptional
young couple
02-14-2018
Exceptional
Pros:
Cons:
10.0
Matt
Exceptional
family with young children
02-07-2018
Exceptional
Pros: Cleanliness, newness, great/friendly staff, good value, good breakfast, appreciated turkey sausage option.
Cons: In the suite, wished there was more of a "divider" wall or glass between the king bed and sofa-bed/living room
9.2
Charles
Wonderful
young couple
01-31-2018
Needs were met but cost...
Pros: Conveniece to family
Cons: A little pricey for the location.
10.0
Amanda
Exceptional
young couple
01-31-2018
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
01-16-2018
Passable
Pros:
Cons:
7.5
Charles
Good
family with young children
01-16-2018
Very relaxing
Pros: Room was extremely clean and the staff was very friendly.
Cons:
7.5
Tracie
Good
review category group of friends
01-15-2018
Good
Pros:
Cons:
9.2
Susan
Wonderful
young couple
01-10-2018
Superb
Pros:
Cons: We stayed at three different hotels on our trip to NY and back. This was definitely the priciest. However, it was a great stay.
10.0
James
Exceptional
young couple
01-01-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
12-21-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
12-19-2017
Exceptional
Pros:
Cons:
7.5
Mike
Good
family with young children
12-17-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
12-11-2017
Exceptional
Pros:
Cons:
9.6
Mike
Exceptional
family with young children
11-28-2017
I stay here every year...
Pros: employees were very heplful, breakfast was good. The room was very comfortable. Large shower, indoor pool, sauna.
Cons:
7.1
Hongye
Good
family with young children
11-28-2017
Good
Pros:
Cons:
10.0
John
Exceptional
young couple
11-13-2017
Exceptional
Pros:
Cons:
7.9
Paul
Good
young couple
10-30-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
solo traveller
10-28-2017
Great stay....very good property with...
Pros: Friendly, helpful, professional staff. good location .... very well maintained.
Cons: Stay too short!
9.2
Best
Wonderful
family with young children
10-22-2017
Great place for a West...
Pros: Staff is the best I have ever encountered at a hotel of this type
Cons:
10.0
Anonymous
Exceptional
young couple
10-18-2017
Excellent Hotel
Pros: Clean, great staff
Cons: Nothing
2.5
Anonymous
Poor
young couple
10-16-2017
I'll never stay here due...
Pros:
Cons: I definitely don't like the fact that I never received any email reminders whatsoever (that I normally do with all my bookings) about my upcoming stay, neither from booking.com nor the hotel directly. If so, I would've cancelled before being charged the 1 night rate since I found accommodations elsewhere with my classmates for our West Point class reunion. Never stayed here before and never will since this is the game this hotel plays to rob me of my money. Where was my friggin email reminder? But I got a follow-up email though to get my feedback AFTER I was charged!!!! Unsat!
7.5
Anonymous
Good
mature couple
10-11-2017
Good
Pros:
Cons:
9.2
Steve
Wonderful
young couple
10-09-2017
Very restful and relaxing.
Pros: The TV was excellent - very sharp image. Bed was very comfortable. Appreciated that outlets were incorporated into the lamp base and switches were easy to find. Nice variety of options for the breakfast buffet.
Cons: I prefer to open the window when possible and the stop only allowed it to open 3 inches or so. (I understand the issue with kids falling out, but another type of window would solve this problem.) A real, 25-yard pool, would have been nice. If you are going to assume the cost of building a maintaining a pool, why not add a few feet?
9.6
Siu
Exceptional
young couple
10-08-2017
Exceptional
Pros: The reason that I did not give a good rating for parking facilities was because our car was "key scratched" in the parking lot. It was a rented car so we always took a good look around it before & after our daily excursions.
Cons:
9.2
Anonymous
Wonderful
solo traveller
10-03-2017
Superb
Pros:
Cons:
7.5
John
Good
family with young children
10-03-2017
Good
Pros:
Cons: I reserved a room with 2 beds but was initially given a room with only one bed and had to switch rooms.
9.2
Anna
Wonderful
young couple
09-27-2017
Superb
Pros: Good solid hotel for a weekend; excellent proximity to the Academy at West Point; kind of midway between Peekskill and Fishkill, close enough to Storm King Art Center as well.
Cons: Nothing to dislike really, but a little high priced but worth it if you need to be near West Point.
7.5
Anonymous
Good
mature couple
09-25-2017
Good
Pros:
Cons:
9.2
Jörgen
Wonderful
review category group of friends
09-13-2017
Superb
Pros: The pool was great
Cons:
9.6
Laurel
Exceptional
solo traveller
09-06-2017
Exceptional
Pros:
Cons:
6.3
Faith
Pleasant
young couple
09-05-2017
OK for 1 night
Pros:
Cons: Internet was not secure (had no PW) so therefore I could not use it. Front desk staff could not help me with this. Major problem for me.
Windows do not open - fresh would be better than A/C
10.0
Bob
Exceptional
solo traveller
09-05-2017
Exceptional
Pros:
Cons:
10.0
Avishai
Exceptional
family with young children
08-29-2017
Exceptional
Pros:
Cons:
10.0
Mingquan
Exceptional
family with young children
08-28-2017
Exceptional
Pros: Definitely this place is worth it, very clean, and breakfast is great.
Cons: no complaint
9.6
Liza
Exceptional
young couple
08-27-2017
Excellent stay.
Pros: Convenient location and comfortable bed and good coffee. Front desk woman, Deja was so friendly and helpful.
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