Comfort Inn & Suites

AAA Inspector Rating
8.7
3615 Commerce Pl
Hamburg, NY 14075- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.1
Bath2.5
Public Areas3.0
AAA Inspector Notes
This small hotel offers attractive rooms with comfortable bedding, dark furnishings and spacious bathrooms. King rooms have pull-out love seats and a large desk with an ergonomic chair. Some rooms with king beds have a two-person jetted tub in lieu of the love seat. Rooms with two double beds have a small activity table and an easy chair. A few hot items, like scrambled eggs and sausage links, are featured on the complimentary continental breakfast. Smoke free premises. 61 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 57, just s on SR 75, then just w. 3615 Commerce Pl 14075.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 49 guests
Showing reviews 1 - 5 of 37
7.8
Verified AAA Guest
Good
Solo
11-29-2016
For a holiday weekend it was quiet, not a lot of noise or activity after hours.
Pros: Eleven miles from my daughter's house, had an indoor pool, right off I90 and near shopping.
Cons: The 'heated' indoor pool was not quite heated and the sitting area was chilly that you needed to wear a sweatshirt if you were not swimming. Also, I spilled water from the icebucket on the bathroom counter top and when I cleaned up my mess, the bathroom counter was filty. I don't think it had been cleaned in quiet some time.
8.8
Elaine
Excellent
family with young children
05-14-2017
Pros: Our room and bedding were exceptionally clean and fresh.
Cons: We ate breakfast 10 minutes after it opened and the eggs and sausages were already cold. Muffins tasted stale as well.
9.6
Cindy
Exceptional
review category group of friends
05-04-2017
Pros: Rooms were a nice size, clean. Large variety for breakfast. Staff very friendly. I would definitely stay again.
Cons:
8.3
Kellyonbooking
Very Good
family with young children
03-26-2017
Pros: Beds were comfy but small for 2 people. It wasn't brand new, but it felt clean and safe.
Cons: Check-in was very slow. We were the only ones checking in and the desk person was talking to a customer on the phone. We waited at least 15-20 min. Another employee stopped in to pick something up behind the desk (not working) and just told us she was off the clock and left. Once he finished on the phone, he was quick and efficient.
10.0
Lynn
Exceptional
young couple
03-11-2017
Pros: Clean rooms, polite staff, and a well stocked breakfast.
Cons: Pillows! needed firmer pillows
Showing reviews 1 - 5 of 37