DoubleTree by Hilton Hotel Rochester

AAA Inspector Rating
8.7
Very Good
36 Guest Ratings
1111 Jefferson Rd
Henrietta, NY 14623- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.4
Bath3.5
Public Areas3.6
ARATED
AAA Inspector Notes
This hotel features a spacious atrium lobby filled with live trees. A variety of room types are available, all featuring plush mattresses. Be sure to check out the fitness room, newly added in 2017. Smoke free premises. 248 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-390 exit 14, just w on SR 252 (Jefferson Rd). 1111 Jefferson Rd 14623.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
complimentary and valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 36 guests
Showing reviews 1 - 5 of 50
5.8
Verified AAA Guest
Okay
Family w/Teens
02-27-2017
I would suggest staying somewhere else. Staff was very friendly, but not well informed about items. Parking was odd. Rooms were also strange. Overall just not a place I would stay again.
Pros:
Cons: Noisy -especially in common areas. No free breakfast.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
10-20-2017
Pros: The location was great. The renovations are amazing, the bar/restaurant area, and pool area look great.
Cons: Elevators were slow and not enough for number of guest.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: I loved the atrium and how the room door opened up to the atrium. The small restaurant served reasonably priced food.
Cons: No microwave in the room, it was difficult to balance the two separate controls for the heating system.
10.0
Marybeth
Exceptional
Family with Teens
10-20-2017
Pros: location was great
Cons: no
1.0
Todd
Very Poor
Business Traveler
10-20-2017
Pros: Would not accept the reservation you made for us.
Cons: Did not like anything.
Showing reviews 1 - 5 of 50