Fairfield Inn by Marriott-Rochester/South

AAA Inspector Rating
8.7
Excellent
30 Guest Ratings
4695 W Henrietta Rd
Henrietta, NY 14467- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.1
Public Areas3.0
ARATED
AAA Inspector Notes
This hotel features a new fitness center, installed in 2017. Guest rooms have comfortable bedding and ample closet space. Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-390 exit 12 northbound; exit 12A southbound, 0.5 mi w on SR 253, then just n on SR 15 (Henrietta Rd). 4695 W Henrietta Rd 14467.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 30 guests
Showing reviews 1 - 5 of 47
6.0
Anonymous
Pleasant
08-11-2017
Pros: The continental breakfast was satisfying.
Cons: The pool water was cool and they lacked a hot tub.
8.0
Anonymous
Very Good
08-11-2017
Nice place overall, but no fridge or microwave in room. Nice flat-screen tv and (a first for me as a veteran traveler) push-button toilet were very nice.
Pros: Nice breakfast, although it requires a lot of micro-waving (cold eggs and bacon? wtf!).
Cons: Pool was rather cold and no whirlpool.
9.0
Anonymous
Wonderful
08-11-2017
Was very comfortable, great accommodations, room even had a mini-fridge! Bathroom was somewhat small but great size for what we paid. Room was quiet and spacious. Would stay here again.
Pros: Rooms were very well-decorated and well equipped.
Cons: Had no jacuzzi, just pool
3.8
Anonymous
Poor
07-14-2017
Hands down the worst hotel...
Pros: Water pressure was about the only thing I liked.
Cons: I will try to sum this up as short as I can. I was greeted by a friendly and helpful woman working at the front desk upon check-in. That was the only positive thing I can say. First impressions were getting into the elevator & noticing a gouge in the floor that was partially covered by a rug & the elevator seeming to have a hard time closing at first. From that point on, I took the stairs near the emergency exits. Upon walking into the room I could only think "wow..this is tiny". I booked a one room with a king bed. The bed took up a great majority of the room. The pictures I have uploaded of the bathroom say it all. The door opens & is approximately 1 inch from hitting the toilet. You basically needed to contort your body around the door, countertop, and toilet to get into the bathroom. Each and every day the white pillows put on the bed were stained. The final night, I discovered a bug crawling on my bed. I am not saying it was a bed bug, because it certainly was not. Nonetheless, That did not sit well with me while trying to sleep that night. Even the iron was unacceptable. While ironing (it was one that you would hit the button and retracts the cord back inside) it would self retract on its own causing the iron to yank back in my hand. Also the iron handle itself became unusually hot while in use. I will NEVER go back here.
10.0
Anonymous
Exceptional
07-10-2017
Very Good
Pros: It was very clean and the staff was friendly.
Cons:
Showing reviews 1 - 5 of 47