Country Inn & Suites By Carlson, Big Flats

AAA Inspector Rating
8.7
Excellent
178 Guest Ratings
105 E Mall Rd
Horseheads, NY 14845- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.4
Bath2.4
Public Areas2.7
AAA Inspector Notes
The welcoming lobby and guest rooms at this hotel feature a homelike vibe and a country décor. Guests are invited to enjoy a complimentary breakfast served daily. Smoke free premises. 70 units, some two bedrooms. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-86/SR 17 exit 51A eastbound; exit 51B westbound, just e on Colonial Dr. 105 E Mall Rd 14845.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 178 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Friendly staff. Clean. Free coffee, cookies & snacks. Easy access to highway (but not next to it). Great value.
Cons: Indoor pool was nice but wish they had a hot tub!
5.0
Anonymous
Fair
08-11-2017
The place was full and they appeared to have problems keeping up. There was no hot food available when I went for breakfast except some eggs stuck to the tray. Twice I went out for cookies and there were none. The girl said they were gone as soon as she put them out giving me the indication they were gone instead of telling me there were more on the way or how long. The next morning when I went for breakfast there were cookies left over from the night before.
Pros: Rooms were Clean and good location.
Cons: The staff did not seem overly helpful or interested in satisfying customers. I've stayed at Country Inns before with very positive experience. Also the rooms were more institutional with mostly bare walls and not even a place to sit my suitcase.
7.0
Anonymous
Good
08-11-2017
Pros: Location of hotel - free parking, free breakfast, free internet.
Cons: Breakfast staff had hard time keeping up with stocking breakfast items.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was so friendly and helpful -- our stay was due to an unexpected hospital visit.
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: great price and location
Cons:
Showing reviews 1 - 5 of 50