Crowne Plaza JFK Airport Hotel

AAA Inspector Rating
138-10 135th Ave
Jamaica, NY 11436- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.8
Bath3.2
Public Areas3.4
ARATED
AAA Inspector Notes
Inspector Pick (Classification): Meeting space here directly overlooks the airport terminals, and you rub shoulders with off duty pilots in the restaurant. A classy airport hotel.
Near to the airport, but just off a quiet residential street, this design property affords convenience and comfortable, modern décor. Well-maintained, the hotel features rooms that are fairly large. Smoke free premises. 330 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Jamaica; Belt Pkwy exit 20 (Rockaway Blvd), 0.6 mi to 150th St, just n to N Conduit Ave, 0.4 mi to 140th St, just n, then just w. 138-10 135th Ave 11436.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1422 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
I loved...loved...loved the decor of the hotel room; however, there was an overwhelming smoky smell in the halls and elevator. The room did not have that smell. while the hotel staff responded quickly to the stained comforter...I just felt the room had not been cleaned properly before our arrival. Also...just found out today, the hotel also charged me for my room. Hopefully we'll get that resolved quickly and easily. OH...the bar staff were incredibly friendly and they had great happy hour specials (house red wine and cheese platter for $5). I am going to check yes, I would recommend this hotel...but I wish there was an option of in between. I would recommend it with commentary so folks would know what to expect.
Pros: The hotel staff were very friendly and responsive.
Cons: The hallways smelled like smoke, our coverlet on our bed had stains, there was hair on the floor in the restroom, 3 towels, two handtowels and one washcloth????
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Shuttle service was a nightmare. Breakfast room very dirty floor.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Ideal location at JFK, great room with an extremely comfortable bed. Will stay there whenever I am in the area.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything!
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: The hotel charged me a second time after I prepaid. They did not clean the room the first day. The second day they cleaned the room however left my room door open. This is a major security problem. Worse hotel experience ever!!!!!!
Showing reviews 1 - 5 of 50