Sheraton JFK Airport Hotel

AAA Inspector Rating
132-26 S Conduit Ave
Jamaica, NY 11430- Map It
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.1
Public Areas3.2
ARATED
AAA Inspector Notes
Here you get the benefit of a location close to the airport as well as the convenience and amenities of a full-service hotel. Room highlights include upscale bedding, flat-panel and a large desk. The flight path for the airport is often directly over this hotel. Luckily, double-pane windows help minimize noise. Smoke free premises. 150 units. 8 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
In Jamaica; between S Conduit and 149th aves; off Nassau Expwy. 132-26 S Conduit Ave 11430.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: high-speed Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, airport transportation, room service.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 458 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
07-21-2017
She ended up having to crawl from the end of the bed all the way to the top. The mirror was falling off the wall in the bathroom. There were several issues with minor things in the room. Then, the manager under GM, was a complete and total unprofessional manager and she mistreated us every chance she got. The straw that broke the camels back was the morning we checked out. Hotel employee had comped us breakfast due to the room swap. We had been told the shuttle would take us to the airport. At 6am on checkout day we were told it couldn't. I asked what would be done and I was told they would get us an accessible cab and "accommodate us" as far as the cost. Then arrived and said I would have to ride the shuttle to the airport, get a cab, ride back to pick up everyone else and go back. She also demanded that she was NOT paying for the taxi. I had to spend two hours to get this handled having to call the police and call corporate customer service to make her do it. She then only paid for one way of the trip which was not what corporate said would happen. In the end her antics caused us to miss our flight, stay in another hotel that night, and pay $75 each to rebook our flights.
Pros: The only think we liked was the room we actually ended up in
Cons: Let's see. How about having to switch rooms because they didn't put us in an accessible room which was what was reserved. When we got in that room there was no shower she could bathe. Switched to another that her bed wouldn't fit in.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Shuttle service (Marco)
Cons: Nothing
8.0
Anonymous
Very Good
07-21-2017
Pros: Close to the airport
Cons: Nothing around the hotel shops or restaurants
5.0
Anonymous
Fair
07-21-2017
Pros: Close to the airport with a free shuttle. Very nice 24 hour gym
Cons: No room service after 2230. The room smelled icky. The bad smell seemed to be coming from either the water pipes or the air conditioning.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The mattress
Cons:
Showing reviews 1 - 5 of 50