Best Western Plus The Inn of Lackawanna

AAA Inspector Rating
2500 Hamburg Tpke
Lackawanna, NY 14218- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath2.9
Public Areas2.9
AAA Inspector Notes
Comfortable rooms feature traditional décor with tall beds and modest-size desks. Each bathroom has a deep soaking bathtub, and a few king rooms have a two-person jetted tub. The hotel is located in a commercial area with a coffee roaster right next door, so the smell of java greets you upon arrival. Smoke free premises. 61 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 56, 0.8 mi w on SR 179, then 1.5 mi n on SR 5. 2500 Hamburg Tpke 14218.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 108 guests
Showing reviews 1 - 5 of 47
10.0
Henry
Exceptional
Traveling as Couple
06-23-2017
Pros: Hotel was very clean and the staff very helpful and courteous.Breakfast was very good.
Cons: There was not a lot around the hotel. You had to travel a gooddistance for restaurants.
4.0
Verified Hotel Guest
Disappointing
Solo Traveler
06-23-2017
Pros: The front desk workers were nice when I checked in and out. Very helpful.
Cons: The hotel was not near I-90, don't be confused by the "Turnpike". Carpets and chairs were stained. The bathroom sink back splash and mirror were NOT clean. There were hairs in the shower. The breakfast was below average.
5.0
Verified Hotel Guest
Fair
Senior Traveler
06-23-2017
Pros: Great staff
Cons: location was pretty rural and our room had cracker crumbs when I lifted the bedskirt. The bathroom sink had little gobs of toothpaste along the backsplash.
9.0
Michael
Wonderful
Senior Traveler
06-23-2017
Pros: clean rooms. excellent staff
Cons:
5.0
Stephen
Fair
Traveling as Couple
06-23-2017
Pros: Free WiFi and Breakfast, and reasonable price for the holiday weekend, $--/night plus taxes.
Cons: A/C unit failed in our first room,& noise is very high while in room, example, everyone slammed there doors closed only by not holding it, and it was very loud. Another example is hearing waterpipes when toilets flush or sinks run. dirty carpets &
Showing reviews 1 - 5 of 47