Best Western Plus The Inn of Lackawanna

AAA Inspector Rating
2500 Hamburg Tpke
Lackawanna, NY 14218- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas2.9
AAA Inspector Notes
Comfortable rooms feature traditional décor with tall beds and modest-size desks. Each bathroom has a deep soaking bathtub, and a few king rooms have a two-person jetted tub. The hotel is located in a commercial area with a coffee roaster right next door, so the smell of java greets you upon arrival. Smoke free premises. 61 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 56, 0.8 mi w on SR 179, then 1.5 mi n on SR 5. 2500 Hamburg Tpke 14218.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Parking
winter plug-ins.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 108 guests
Showing reviews 1 - 5 of 50
10.0
Michael
Exceptional
Senior Traveler
11-17-2017
Pros: 3rd time staying here, obviously we like the location and it is clean
Cons:
10.0
Kathleen
Exceptional
Business Traveler
11-17-2017
Pros: Room was comfortable. Breakfast was very nice. Great water pressure
Cons:
4.0
Verified Hotel Guest
Disappointing
Family with Young Children
11-17-2017
Pros: Hotel staff was awesome (friendly, helpful), pool was fine and breakfast was good (basic complimentary breakfast) but staff kept it stocked
Cons: Overall may have been rated better if I didn't need to kill 30+ "rollie pollie"Pillbugs in my room. They said the standard "not a big deal they won't hurt you" Stuffed bedspread in cracks by baseboards seemed to help. Wife did not want to stay last night
3.0
Leandro
Poor
Traveling as Couple
11-17-2017
Pros: Good price.
Cons: There is no place to store clothes in the room. the side exit door is broken and all night people knock on the door, this makes a lot of noise and this has awakened me countless times.
5.8
Louis
Okay
family with young children
11-14-2017
Okay
Pros: Clean
Cons: Pipes in. Bathroom had duct tape on them. Price was high for the value
Showing reviews 1 - 5 of 50