Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property features a varity of apartment-like accommodations, that range in size and appointment. Select your choice of room from a studio, one-bedroom and loft units with a fireplace.
Smoke free premises. 112 kitchen units, some two bedrooms. 2 stories (no elevator), exterior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-train station.
pet friendly (call for restrictions/fees.).
OVERALL GUEST SCORE
Based on Ratings from 15 guests
Showing reviews 1 - 5 of 12
Family with Young Children
Nice room, very clean, 24 hour shuttle to the Airport which is 10 minutes away. Cute dinning room, nice menue. Beautiful grounds, very quiet. Small indoor pool. Very nice outdoor patios, one with a fire pit. Walking trails around property.
Pros: have stayed at Hilton Garden Inn in the past, nice hotel. however we were bumped here from Residence Inn, where I had choose to stay due to the fact that there were 2 adults and a child.Garden Inn was a little small.
Cons: Suite was more of a room and a little small for 2 adults with a child.
Nice, affordable casual dining is near by. I recommend Scarboroughs for a restaurant / bar. It's an independently owned business with great food and drinks.
Pros: The roominess of the suite was nice, although a little smaller than some Residence Inns I have stayed at in the past. It is tucked in a wooded area near the Albany Airport. I highly recommend the walking / jogging / bike path, 1/2 mile away from the hotel
Traveling as Couple
Pros: Clean, quiet and excellent breakfast
Cons: All rooms have outdoor entrances as opposed to prior Residence Inns we have stayed at. We had to wear coats to go down to breakfast in the morning
Verified Hotel Guest
The roomy kitchen/living area/bed area format was very comfortable. Also, breakfast buffet was very good, and the common eating area was a comfortable place for breakfast.
Pros: The bed and bedding were top notch; I had an enormously comfortable sleep.
Cons: My room, though heated, was colder all night than the thermostat setting (66 vs. 74 in the morning); the enormous icicles, while picturesque, may mean the roof isn't properly insulated. We were, however, in a 10F cold snap.
Pros: 2 rooms with bathrooms sofa-bed was perfect set up. I always travel with my small kids my mom and sometimes my teenagers, so it was very nice to find a hotel that has 2 bedrooms and 2 bathrooms with a very decent price. But the room needs a little cleani
Cons: The temperature did not work for the AC to come on so the room stayed warm ..
The owner turns the AC units off in the winter
Pros: Full kitchen including oven. Needed it for emergency Thanksgiving cooking when my stove/oven went out.
Cons: The place is a little worn and could use a deep cleaning and some repair.
Pros: The updates the kitchen.
Cons: Door to the bathroom wouldn't close
family with young children
Cons: I thought I reserved a suite, but there was no wall between the bed and the living area. Maybe that's because I got a room on the ground floor (handicap accessible). I would have taken a room on another floor if that would have made a difference.
family with older children
Pros: Place was clean and very comfortable .Breakfast was good.
family with older children
Pros: Staff was friendly,professional.Room and bed clean.Breakfast above average. It was quiet. Grounds were pretty.
Cons: We were specific about two beds, and paid more. Even called about it. At check in was told there were two queens. We got one queen and a nasty old uncomfortable pull out. Big family fight about who would sleep on it.Not cool.They told us nothing else was available. This was a rip off. We paid for two beds. Very cheap with sheets for miserable pull out. They told us no one was around to bring us a pillow and blanket. If it was earlier I would have left. Second, the bathroom door was falling off the hinges and could not be closed. Not cool. Cob webs all over the stairs. Gross. WI FI was slow and kept shutting off. Cabinets were old and need updating. This property probably does not represent the quality I usually associate with the brand.
Cons: Our room door what OPEN when we checked and using the bathroom the first time NO toilet paper on the roll. Had to leave bathroom to get a roll. Called the front desk and lodged a concern especially with room being left open