Holiday Inn

AAA Inspector Rating
68 Crystal Run Rd
Middletown, NY 10941- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.3
Bath2.7
Public Areas2.8
BEST OF 2 DIAMOND
ARATED
AAA Inspector Notes
All rooms have been recently renovated and include standard amenities; the lounge offers weekend entertainment. Smoke free premises. 101 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
SR 17 exit 122, 0.3 mi ne. 68 Crystal Run Rd 10941 (20 Saw Mill River Rd, HAWTHORNE).
Pool
outdoor, heated indoor.
Parking
winter plug-ins.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, room service.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 101 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: It was pretty quiet and easy to find. Spacious, and beds were comfortable. TV options were good.
Cons: Bathrooms very dated and not very clean. Free wifi was very slow. Staff was arguing at the front desk when I went down in the morning. Very unprofessional.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Easy check in,
Cons: Hotel had a mildew smell, fruit flies at the bar. Could be kept a little cleaner.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Shower heads
10.0
Anonymous
Exceptional
08-11-2017
Pros: We went to the lounge to get something to eat and Denise C. The barperson was excellent ,friendly , pleasant ,very attractive and we had great service. The front desk was great also ,checked us in quickly ,and we were in our room in no time at all
Cons: No
5.0
Anonymous
Fair
08-11-2017
Pros: Our family enjoyed the indoor pool.
Cons: Very loud entertainment at the bar is near guest rooms; therefore, we had to request to move because 3 young children are not going to sleep with loud music. Although the staff handled the request, the staff member seemed annoyed at our request.
Showing reviews 1 - 5 of 50