Holiday Inn Utica

AAA Inspector Rating
8.7
1777 Burrstone Rd
New Hartford, NY 13413- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.2
Public Areas2.9
AAA Inspector Notes
Conveniently located, this hotel boasts a welcoming lobby and cozy accommodations with comfortable bedding. Large meeting rooms are available. Smoke free premises. 100 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 (New York State Thruway) exit 31, 4.5 mi w on SR 5 W and 12 S exit Burrstone Rd, then 1 mi nw. 1777 Burrstone Rd 13413.
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: It was both clean & quiet,centrally located to our function.
Cons: On the second night the Hotel Restaurant was closed. We had been at a Boxing event from 8am to 8 pm,when we got back the restaurant was closed and had no room service.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Staff was great
Cons:
6.0
Anonymous
Pleasant
07-21-2017
Pros: location was good
Cons:
2.5
Anonymous
Poor
07-17-2017
SLEEP IN YOUR CAR!
Pros: Nothing! We arrived between 1:00an and 2:00am. ON TIME! Booked ahead! Given a dirty room! Bathroom filthy! But before checking out the bathroom, the bed was in disarray! And musty! Gross!!! We called the front desk ASAP! We were given a less stinky room. It appeared to have been attempted. The attendant, a kind man, offered breakfast cards to compensate. WHAT A HUSTLE!!!!!!! After ordering the breakfast, I was told that the card only covered part of the meal!!!! WE COULD HAVE EATEN AS USUAL for MUCH LESS!!! STIFFED AGAIN!!! The room cast $198.00 before taxes brought it to well over $200.00 for a few hours and a bathroom that we wouldn't dare shower inside of!!!! GROSS!!!!!
Cons: Everything!
6.7
Anonymous
Pleasant
02-27-2017
Ok, but not great
Pros: Location was great for my purpose. Decent restaurant.
Cons: The heater was so loud every time it turned on it woke me. Also, the drapes were attached to the wall so that only a shear went across. I was on the 1st floor so anyone could look in and the room was not dark
Showing reviews 1 - 5 of 50