Holiday Inn Utica

AAA Inspector Rating
8.7
1777 Burrstone Rd
New Hartford, NY 13413- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.1
Public Areas3.0
AAA Inspector Notes
This hotel boasts a welcoming lobby and cozy guest rooms with comfortable bedding. Large meeting rooms are available. Smoke free premises. 100 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 (New York State Thruway) exit 31, 4.5 mi w on SR 5 W and 12 S exit Burrstone Rd, then 1 mi nw. 1777 Burrstone Rd 13413.
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Business Traveler
01-12-2018
Pros: Staff was great
Cons:
5.0
Verified Hotel Guest
Fair
Family with Young Children
01-12-2018
Pros: Very nice hitel
Cons: On our second night the AC in our room broke and could not be fixed. They offered to switch rooms but we had a baby sleeping and would not be easy to move.
6.0
Lakia
Pleasant
Family with Young Children
01-12-2018
Pros: The price
Cons: This was not a three star hotel. The wall paper was bubbling off the walls and lifting. The linen was very wrinkled. The distance from the elevator to the room was too far. It's like a maze in there. Then door C on the second floor is a hazard when open
7.0
Shelley
Good
Family with Teens
01-12-2018
Pros: It was clean and the he bed and pillows were extremely comfortable!!!
Cons: There was no one at the desk at 7am when we wanted to check out
6.0
Todd
Pleasant
Business Traveler
01-12-2018
Pros: Cookies at check in was a plus
Cons: It would have been nice to get a free breakfast
Showing reviews 1 - 5 of 50