Situated just outside of the city, this property offers spacious accommodations. The rooms feature plush mattresses, which makes this property the perfect place to rest your head.
Smoke free premises. 100 units, some kitchens. 2 stories, interior corridors. Accessibility (Call).
I-90 (New York State Thruway) exit 31, 4.5 mi w on SR 5 W and 12 S exit Burrstone Rd, then 1 mi nw. 1777 Burrstone Rd 13413.
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
Cons: Fan blowing in the bathroom non stop.
Need a charging connection on the nightstand, next to the bed.
9.6
Lenore
Exceptional
mature couple
09-05-2016
Pros: As a matter of fact the eggs were fluffy! Great breakfast made even better by discount coupons we were offered. Bar personnel were very good and accommodating. Front desk people were very helpful when I needed to send a fax. Couldn't have asked for better all around service.
Cons: The only thing I personally didn't like was my room was a very far walk from the elevator. But we didn't ask to switch rooms, which the staff would probably have done had we requested.
6.3
Matthew
Pleasant
young couple
08-22-2016
Pros: Had a nice outdoor pool, bed was comfortable and a large room.
Cons: Price seemed high, location was near a business park, not near amenities. Felt kinda institutionalised, like an old clinic or one level hospital.
8.8
Anonymous
Excellent
review category group of friends
08-19-2016
Pros: The $20 off 1st night brkfst, the willingness to switch our room to double beds from a king & a rollaway, their prompt attention to changing my card to one that worked & finding the lost charger left in the 1st room. Also getting a 1/2 price ticket the 2nd night with a military discount.
Cons: Finding that I could have received a better price the 1st night if I had booked directly through them.
10.0
Deborah
Exceptional
family with young children
07-26-2016
Pros: We could not come, my husband was in the hospital. My family had nothing but good things to stay about their stay with you
Cons:
7.5
Bruce
Good
review category group of friends
07-26-2016
Pros: Breakfast was included
Cons: A little hard to get to from I-90
9.2
Sergiu
Wonderful
review category group of friends
07-15-2016
Pros: They offered us complimentary breakfast
Cons: It has only one elevator, which is not enough
9.2
Debra
Wonderful
mature couple
06-29-2016
Pros: Cleanliness , excellent breakfast
Cons:
9.0
Verified Hotel Guest
Wonderful
Business Traveler
06-19-2016
Pros: Staff was great
Cons:
9.0
Damian
Wonderful
Group Traveler
05-17-2016
Pros: Had everything you needed
Cons:
7.9
Rocksand
Good
family with older children
05-08-2016
Pros: My stay was enjoyable
Cons:
5.4
Ne
Fair
mature couple
03-29-2016
Pros: Best hotel gym I've ever seen. Two stationary bicycles, two treadmills, two elliptical trainers, a decent multi-gym, and a good set of hand weights with bench.
Cons: Didn't actually get the room we reserved. Room was supposed to have had a king bed, sofa, refrigerator and microwave, along with the TV and desk. We got only the bed, TV, and desk. Staff hustled and got a microwave - which took up most of the desk - and a small fridge. Room clearly wasn't big enough for the sofa that was supposed to be there. The back door near the room was slamming constantly, which caused the bed's headboard to bang against the wall. The in-room heat stank and gave both of us a cough. Simply a terrible experience, other than the hotel gym.
5.0
Frances
Fair
mature couple
03-05-2016
Pros: Clean room.
Cons: Outlets! (Electrical ) WAY OVER PRICED!
7.1
Diane
Good
family with older children
11-21-2015
Pros: Large room, clean, looked new
Cons: Beds too soft, handicap shower had some mildew
8.3
Michael
Very Good
solo traveller
11-10-2015
Pros: clean,quiet
Cons:
7.9
Alice
Good
mature couple
10-27-2015
Pros: Very friendly and lovely front desk staff.
Good breakfast.
Cons: Pretty expensive for a Holiday Inn. It was $479 for two nights, including tax.
5.0
Heather
Fair
solo traveller
10-21-2015
Pros: Location, size of room, furnishings were plentiful and felt homey.
Cons: It was filthy. The heater had copious amounts of dust, mold was growing in the windows, towels had stains, and there was hair around the bathroom that wasn't mine. It's dated and although it's a non smoking hotel there is a lingering odor of stale tobacco. It is more a motel than a hotel with no valet parking, bellmen, rude cleaning staff who wake you even with the damaged "Do Not Disturb" hung.
7.9
Peter
Good
mature couple
09-14-2015
Pros: Location of hotel
Cons: Next time I will request a room on an upper floor
10.0
Allison
Exceptional
young couple
08-23-2015
Pros: The Hotel was very clean, and the staff was accommodating. The Hotel is very quiet and relaxing for those looking to get away.
Cons: Didn't have a bad experience at all!
7.9
Joan
Good
review category group of friends
08-14-2015
Pros: restraurant staff excellant
Cons: soap on back order--you need more soap. I can't believe we were told no soap that it was on back order
8.8
Aleta
Excellent
family with young children
07-14-2015
Pros: Stayed for the Boilermaker 15k and the location was great. Room was clean and comfortable. Coffee in the lobby (both decaf and regular) was really good! Didn't spend a ton of time there because we have family in the area.
Cons: Bed was a little soft, but that is just a matter of personal preference. Also, a little disappointed that our two rooms were on opposite sides of the hotel, and different floors. We booked them together through booking, but when the hotel assigned room numbers, they were no where near each other. Because it was Boilermaker weekend, all rooms were already assigned and keys made, so there was no way to change it.
4.6
Ashlee
Disappointing
young couple
07-12-2015
Pros:
Cons: The pool was out of order and no microwave and refrigerator was in my room that was promised in my booking. There was no discount for these accommodations.
7.9
Janice
Good
mature couple
06-20-2015
Pros: rooms clean, staff friendly and helpful
Cons: as of 6/18 pool was not yet cleaned for usage
2.5
Juan
Poor
review category group of friends
06-20-2015
Pros:
Cons: Booked double beds. When I arrived they said no rooms with double beds available. Also breakfasts was horrible.
5.4
Connie
Fair
mature couple
06-07-2015
Pros: Location was very good and close to Utica College
Cons: booked on line and when we got there you had no room that the web site said it was. Thought your price is a bit high for a Holiday Inn
5.0
Roxanne
Fair
solo traveller
06-05-2015
Pros:
Cons: The location was out of the way since there was construction. Therewere loud kids screaming in the hallway and rang the door bellmistakenly. And worst of all across barely worked and the sheets wereworn and itchy.
5.4
Barbara
Fair
family with older children
05-28-2015
Pros:
Cons: Sheets were way to thin
10.0
Chris
Exceptional
review category group of friends
04-15-2015
Pros: Very clean facility.
Cons: Nothing.
7.5
Anonymous
Good
family with older children
01-04-2015
Pros: We were very comfortable in the room and the location was very convenient.
Cons: The front desk staff gave us misinformation twice when we asked for the restaurant hours. Both times we had to head back out to find another restaurant. You may have the best restaurant in the world, but we will never know. Having a restaurant in the hotel is not a convenience if it is never open when promised.
7.9
Anonymous
Good
mature couple
12-06-2014
Pros: Very clean and rooms are good size.
You can use city, but not my name with review.
Cons: Heavy picture over bed had fallen off wall and was wedged between wall and headboard. Could have fallen on us while sleeping. Tried four cards in outside door and none worked. Coffee pot broken.
6.7
Anonymous
Pleasant
review category group of friends
10-26-2014
Pros: Good quiet restaurant (relaxing to eat), staff where attentive, good breakfast.
Cons: Wi-Fi did not work on check- in, but later on (after password was reset) worked but slow speed.
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