Holiday Inn Utica

AAA Inspector Rating
8.7
1777 Burrstone Rd
New Hartford, NY 13413- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.2
Public Areas2.9
AAA Inspector Notes
Conveniently located, this hotel boasts a welcoming lobby and cozy accommodations with comfortable bedding. Large meeting rooms are available. Smoke free premises. 100 units. 2 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 (New York State Thruway) exit 31, 4.5 mi w on SR 5 W and 12 S exit Burrstone Rd, then 1 mi nw. 1777 Burrstone Rd 13413.
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-13-2017
Pros: Staff was great
Cons:
2.0
Verified Hotel Guest
Poor
Solo Traveler
10-13-2017
Pros: Not much
Cons: Room given... Temperature Control in Room... Overpriced Breakfast.... Desk Attendant Reluctant to help get a better room... Noisy Room
7.0
Elizabeth
Good
Business Traveler
10-13-2017
Pros: Proximity
Cons: Door was always difficult to open
6.0
Todd
Pleasant
Business Traveler
10-13-2017
Pros: location was good
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Pros: The internet was working great, and didn't have any problems with it. The parking lot was recently redone, so no more pot holes to avoid. Staff was great and super friendly at check-in and out.
Cons: The toilet was kind of broken. The chain got stuck in the plunger in the tank, so sometimes the toilet would run continuously. It was a minor annoyance, but I fixed it a few times, and carried on.
Showing reviews 1 - 5 of 50