This hotel boasts a welcoming lobby and cozy guest rooms with comfortable bedding. Large meeting rooms are available.
Smoke free premises. 100 units. 2 stories, interior corridors. Accessibility (Call).
I-90 (New York State Thruway) exit 31, 4.5 mi w on SR 5 W and 12 S exit Burrstone Rd, then 1 mi nw. 1777 Burrstone Rd 13413.
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 59 guests
Showing reviews 1 - 5 of 50
9.2
Anne
Wonderful
solo traveller
04-17-2018
Enjoyed my stay except for...
Pros: Very nice, clean & quiet. Comfortable bed.
Cons: Housekeeping was inconsistent the first few days. Bed not made on several days, garbage left, tea & cups not replenished. Had to complain.
9.0
Damian
Wonderful
Group Traveler
04-13-2018
Pros: Had everything you needed
Cons:
7.0
Elizabeth
Good
Business Traveler
04-13-2018
Pros: Proximity
Cons: Door was always difficult to open
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: Very nice hitel
Cons: On our second night the AC in our room broke and could not be fixed. They offered to switch rooms but we had a baby sleeping and would not be easy to move.
7.0
Verified Hotel Guest
Good
Solo Traveler
04-13-2018
Pros: Hotel was clean and quiet with quick access to Utica College. Hotel fitness room was clean with good equipment.
Cons: WiFi was very slow, with no option to connect by Ethernet, so I would not recommend this hotel for business travel if you need a reliable fast connection. Hotel also advertised HBO but channels were not available.
10.0
Molly
Exceptional
Business Traveler
04-13-2018
Pros: Thank you for providing us with a room that did not have any feather bedding. That is the most important thing for us because my husband is very allergic. Also thank you for a room that did not recently have a dog in it. Allergic to dogs too.
Cons:
7.0
Shelley
Good
Family with Teens
04-13-2018
Pros: It was clean and the he bed and pillows were extremely comfortable!!!
Cons: There was no one at the desk at 7am when we wanted to check out
6.0
Todd
Pleasant
Business Traveler
04-13-2018
Pros: Cookies at check in was a plus
Cons: It would have been nice to get a free breakfast
1.0
Verified Hotel Guest
Very Poor
Business Traveler
04-13-2018
Pros: reasonably clean. Loved the towels
Cons: in a hotel that appeared to be less than 50% full, I was assigned a room in the rear of the hotel a substantial walk from the front and my car.
7.5
Colleen
Good
solo traveller
04-07-2018
Good
Pros:
Cons:
10.0
Nora
Exceptional
young couple
04-06-2018
Exceptional
Pros:
Cons:
10.0
Christine
Exceptional
young couple
04-04-2018
We had a very comfortable...
Pros:
Cons:
5.4
Geoffrey
Fair
solo traveller
03-28-2018
Lower than low!!
Pros: Location
Cons: Hotel allowed dogs. Heard a Dog Barking and scratching through secured joining door. Called Staff and never got back to me. Had to go to check out desk and check out. Other Guest we’re banging on my door thinking the dog was in my room. Staff was over the Top Rude and would not call the Manager!!! Said I just wanted a Free Room!!!
5.0
Anne
Fair
family with young children
03-16-2018
Wish we had stayed some...
Pros: We had to cancel the second night and were allowed to do so even though it was less than 24 hours.
Cons: We paid for a room with two queen size beds but got a room with two double beds. When I brought this to the attention to the front desk, no answers. I kept the room because they weren’t penalizing us for canceling the second night
9.2
Cheryl
Wonderful
family with young children
02-11-2018
Superb
Pros:
Cons: Heater noise
10.0
Anne
Exceptional
young couple
01-02-2018
Convenient location to visit our...
Pros: The bed was awesome!
Cons: The room was extremely cold when we first arrived. It took a good hour to warm up. We had two sides of our room were outside walls
9.6
Sharon
Exceptional
young couple
12-22-2017
So close to the hospital...
Pros: Large room, super comfy bed, & so quiet!
Cons: Maybe more selection in the vending machines
10.0
Paige
Exceptional
review category group of friends
12-22-2017
Exceptional
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
12-03-2017
Passable
Pros:
Cons:
6.7
Michael
Pleasant
young couple
11-26-2017
Ok if the Hampton Inn...
Pros: The room was quiet and clean and the breakfast at their restaurant with a voucher was very good.
Cons: This hotel was a but run down, with a seen better days atmosphere. The location was a bit tricky to find with no restaurants near by. Overall not a particularly good value for the price they charge.
10.0
Christine
Exceptional
young couple
11-03-2017
Always stay here when visiting...
Pros: We didn’t ear breakfast at the hotel
Cons:
10.0
Hannah
Exceptional
solo traveller
10-09-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
10-09-2017
Fabulous
Pros: Quick trip but front desk staff were very nice.
Cons:
10.0
Debra
Exceptional
solo traveller
09-07-2017
Exceptional
Pros: Pleasant staff. Clean rooms
Cons: A little pricey sticky door required slamming
5.0
Astra
Fair
review category group of friends
08-29-2017
Passable
Pros:
Cons:
7.5
Diane
Good
family with young children
08-28-2017
Good
Pros:
Cons:
8.3
Kathy
Very Good
family with young children
08-27-2017
Very good
Pros:
Cons: Location of room too far from elevator ( with baby & on crutches).
10.0
Deanne
Exceptional
family with young children
08-12-2017
We will definitely return
Pros: Cleanest hotel I have stayed in in the past year. Friendly helpful staff, Such a great hotel at a fraction of the cost.
1 mile from Utica college where my daughter was at an ID camp. So convenient.
Cons:
7.9
Shirley
Good
review category group of friends
07-18-2017
Good
Pros: Good beds... good food
Cons:
2.5
Jan
Poor
young couple
07-17-2017
SLEEP IN YOUR CAR!
Pros: Nothing! We arrived between 1:00an and 2:00am. ON TIME! Booked ahead!
Given a dirty room! Bathroom filthy! But before checking out the bathroom, the bed was in disarray! And musty! Gross!!! We called the front desk ASAP! We were given a less stinky room. It appeared to have been attempted. The attendant, a kind man, offered breakfast cards to compensate. WHAT A HUSTLE!!!!!!! After ordering the breakfast, I was told that the card only covered part of the meal!!!! WE COULD HAVE EATEN AS USUAL for MUCH LESS!!! STIFFED AGAIN!!!
The room cast $198.00 before taxes brought it to well over $200.00 for a few hours and a bathroom that we wouldn't dare shower inside of!!!!
GROSS!!!!!
Cons: Everything!
9.6
Kimberly
Exceptional
young couple
07-13-2017
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
07-07-2017
Pleasant
Pros:
Cons: There was glass and food all over the parking lot. Someone tampered with our vehicle. The front desk staff seemed disinterested in my frustration.
9.2
Pierre
Wonderful
young couple
06-20-2017
Superb
Pros:
Cons:
7.5
Kai
Good
review category group of friends
04-10-2017
Good
Pros:
Cons:
6.7
Rebecca
Pleasant
solo traveller
02-27-2017
Ok, but not great
Pros: Location was great for my purpose. Decent restaurant.
Cons: The heater was so loud every time it turned on it woke me. Also, the drapes were attached to the wall so that only a shear went across. I was on the 1st floor so anyone could look in and the room was not dark
9.2
Vickie
Wonderful
family with young children
01-02-2017
Superb
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
12-24-2016
Very good
Pros:
Cons:
7.9
Anonymous
Good
solo traveller
11-08-2016
Good
Pros:
Cons:
9.6
Liam
Exceptional
young couple
11-07-2016
Exceptional
Pros: The use of the food voucher at the moose restaurant was nice. The staff was very friendly and helpful.
Cons:
8.8
Lloyd
Excellent
young couple
11-07-2016
Very comfortable and quiet room....
Pros:
Cons: Better directions for finding it. GPS confused as there were two addresses
9.5
Lenore
Exceptional
young couple
11-02-2016
Exceptional
Pros:
Cons:
7.1
Damien
Good
solo traveller
10-28-2016
Good
Pros: Restaurant was good.
Cons: No breakfast
10.0
Sally
Exceptional
family with young children
10-18-2016
Convenient location and personable staff
Pros: Large rooms and restaurants on site
Cons: It was all good
9.6
Linda
Exceptional
young couple
10-17-2016
Exceptional
Pros: Room was very clean and staff friendly and helpful.
Cons:
9.6
Anonymous
Exceptional
mature couple
10-05-2016
Exceptional
Pros:
Cons:
7.5
Daniel
Good
solo traveller
09-19-2016
Adequate. Staff great.
Pros:
Cons: Fan blowing in the bathroom non stop.
Need a charging connection on the nightstand, next to the bed.
6.3
Mary
Pleasant
family with young children
09-12-2016
Pleasant
Pros:
Cons:
9.6
Lenore
Exceptional
mature couple
09-05-2016
Exceptional
Pros: As a matter of fact the eggs were fluffy! Great breakfast made even better by discount coupons we were offered. Bar personnel were very good and accommodating. Front desk people were very helpful when I needed to send a fax. Couldn't have asked for better all around service.
Cons: The only thing I personally didn't like was my room was a very far walk from the elevator. But we didn't ask to switch rooms, which the staff would probably have done had we requested.
6.3
Matthew
Pleasant
young couple
08-22-2016
It was a place to...
Pros: Had a nice outdoor pool, bed was comfortable and a large room.
Cons: Price seemed high, location was near a business park, not near amenities. Felt kinda institutionalised, like an old clinic or one level hospital.
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