In the middle of the action of the emergent Fashion District, near Bryant Park, rooms here are not spacious but have been very well designed and furnished for an efficient, stylish stay with comfort. Renowned chef David Burke presides over the scene, including the popular rooftop lounge with birds-eye views of the Empire State Building. The sidewalk café facing the street is a good rendezvous point.
Smoke free premises. 180 units. 22 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Staff was very friendly, professional & helpful. Liked the bar on the roof - got a drunk & burger there
Cons: Room was very tight - ok for one but would be tight for two around the bed. Liked the bathroom & aesthetics.
8.8
Ofer
Excellent
solo traveller
09-15-2016
Pros: Excellent hotel - staff, service, location, cleanliness, facilities, etc.
Cons: Small room - almost to the point of being uncomfortable.
10.0
Susan
Exceptional
solo traveller
09-12-2016
Pros: Staff del hotel geniales todos!!!
Cons: Todo perfecto!
9.6
Warren
Exceptional
family with young children
09-12-2016
Pros: Great central location. Very modern and clean hotel. Staff are very helpful and attentive. Fantastic views of the Empire State Building from the roof top bar terrace.
Cons: Nothing
9.6
Sylvia
Exceptional
young couple
09-09-2016
Pros: Bed so comfy. Staff very friendly. Great location.
Cons: More storage space.
10.0
Suzanne
Exceptional
young couple
09-08-2016
Pros: Without doubt the most comfortable bed I've ever slept in!
The staff are very friendly and attentive, and everything in the hotel shows great attention to detail.
Love the daily treats that are delivered to your room!
Would recommend this lovely hotel to anyone, you won't be disappointed.
Cons: The only thing we found was that the restaurant was a little pricey. Beautiful food but we went out to a nearby diner for breakfast.
Could do with a cheap option for tourist breakfasts.
10.0
Robert
Exceptional
solo traveller
09-08-2016
Pros: Location. Great bed and free wifi.
Cons: Room for suitcase.
7.9
Ann
Good
review category group of friends
09-07-2016
Pros: Excellent and quiet location. 2 year old hotel, everything worked. Good attention to detail like the funky sweets left in the evening. Nice bathroom, great shower. Amazing rooftop bar and good restaurant. Definitely recommend it.
Cons: Small room for 3 adults sharing. No bedside table or light for 1 person. Lacking in storage.
10.0
Victoria
Exceptional
family with young children
09-06-2016
Pros: First of all great people work in this hotel!
Located very conveniently spotless facility. We occupied 2 rooms. King room is little bit bigger than a king size bed but furniture makes it comfortable :beautiful contemporary design with lots of shelves and drawers. Bed itself is your lifesaver after a day in the city.
Room with 2 beds a bit more spacious.
Would highly recommend this hotel to anyone.
Cons: Nothing
10.0
Richard
Exceptional
family with young children
09-06-2016
Pros: Cute treats each day!
Cons:
9.6
Sharon
Exceptional
young couple
09-04-2016
Pros:
Cons: Rooms are tight! But it's NYC
8.8
Britton
Excellent
family with older children
08-31-2016
Pros: From the first interaction with Troy to the person thanking us for our stay and wishing us a safe travel home, the staff was amazing. The treats at night were a nice touch!
Cons:
10.0
Nancy
Exceptional
family with older children
08-23-2016
Pros: View of Empire State Bkdg. Amazing from our room and Skywatch Lounge. Also, staff was amazing, offering umbrellas to use in the rain, bottled water as we left...
Cons:
8.3
Sharon
Very Good
review category group of friends
08-23-2016
Pros: Rooftop bar- excellent
Fabulous restaurant
Excellent staff
Turn down service was a nice touch
Cons: Room size was small for a double double - not mentioned (room type Empire View double double)
Limited space to put luggage and limited cupboard space
Kettle option would have been nice
10.0
Eduardo
Exceptional
family with older children
08-23-2016
Pros: best hotel and service fantastic roof bar superb front desk and housekeeping
Cons:
10.0
Jessica
Exceptional
review category group of friends
08-19-2016
Pros: Great location and staff were all very friendly and helpful. We stayed in the Empire Bldg view room and the room was a decent size for NYC and decor and bathroom were nice. Each night when we return back to our room, there was turn down service and the staff would always leave us a little treat (cookies, truffles, caramel, water bottles) for us. What a great added service which made me feel special.
Cons: There's nothing I didn't like :)
9.6
Sean
Exceptional
mature couple
08-11-2016
Pros: The staff was phenomenal, the rooms are small but well laid out and at no point did they feel cramped. The hotel itself is very central and that made sightseeing very easy.
Cons: As I said, the rooms are a bit small but it did not take away from the experience in the least. Other than that, our stay was perfect.
10.0
Raphael
Exceptional
review category group of friends
08-09-2016
Pros: Great clean rooms, comfortable bed, fantastic washrooms, great service
Cons:
9.2
Camilla
Wonderful
family with older children
08-07-2016
Pros: Bed wonderful and fluffy, breakfast excellent But pricy, great location blicks from Times square. Definetely recommend!
Cons: Lacking pool and gym
8.8
Hsu
Excellent
solo traveller
08-05-2016
Pros: All good,especially the location ! Staffs are great , too !
Cons: Only - the room is a bit small, but it's downtown area in New York ! So, it's normal !
8.8
Tamara
Excellent
solo traveller
08-04-2016
Pros: The beds and pillows were out of this world comfy!!!
Cons: Gets a bit crowded with non guests and rooftop bar closed for private function
6.3
Peter
Pleasant
family with young children
08-03-2016
Pros: Good location , clean, modern room, helpful staff desk and consierge.
Cons: Room rather small, noisy air conditioning .Inadequate bottled water. Tries to be too trendy with fancy detail but misses the essential basic needs of the traveller. Expensive breakfast offer.
8.8
Travis
Excellent
family with older children
08-03-2016
Pros: Great staff. Quality amenities.
Cons: Room was small for 3 but fine for 1 night. Parking was more expensive than other Manhattan hotels in the area.
9.2
Virginia
Wonderful
family with older children
08-01-2016
Pros: The hotel was very clean with a super-friendly staff, comfy beds, and a cool rooftop bar. We had a nice view of the Empire State Building, and the location was great to get to things we wanted to do.
Cons: The room was a bit noisy-not just noise from people in other rooms, but pipes and a/c as well. No vending machines at all for those late-night cravings!
9.6
Alain
Exceptional
family with young children
08-01-2016
Pros: We really enjoyed the place!Service and Team were really nice and kind, the cuisine was very good and the hotel quitte well located with a cool roof top bar facing the Empire state.
Cons:
10.0
Laura
Exceptional
young couple
07-31-2016
Pros: The staff make this hotel special.
Cons: We are in a minority group we realise,but electronic devices everywhere in a tiny room is not good for sleep.
8.8
Katehinder
Excellent
family with young children
07-31-2016
Pros: Empire State view from the room very much worth worth the money!
Cons:
10.0
Andrew
Exceptional
family with older children
07-27-2016
Pros: Bed & room super comfy. Staff was awesome.
Cons: Breakfast in the hotel restaurant was ok - wish it was better
10.0
James
Exceptional
mature couple
07-27-2016
Pros: Employees were wonderful.
Cons: The sheets were very uncomfortable because they kept untucking from mattress and were then all bunched up!!! Not good!
10.0
Rosemary
Exceptional
review category group of friends
07-26-2016
Pros: The staff was great and went out of their way to make sure we had everything we needed and were so very pleasant. Service, Service and Service was Excellent!
Cons: Nothing!
8.8
Vishee
Excellent
family with older children
07-25-2016
Pros: Everything
Cons: Room Size
10.0
Brandon
Exceptional
young couple
07-19-2016
Pros: Beautiful decor. Great location. Comfy beds. Amazing staff.
Cons: Nothing. I'd recommend this hotel to all of my friends. Rooms are on the small side but more than enough room for two people.
10.0
Daniel
Exceptional
young couple
07-17-2016
Pros: Everything. Really great boutique hotel a stone's throw away from Times Square. The decor is very cool; exposed brickwork, comfy leather sofas and a large metal clock adorns the wall in reception. The room is very modern design and has all the essentials - the a Nespresso machine is welcome and loved the smell of the shower gels and shampoos.
The large kingside bed was SO COMFY. We were out of for the count the minute our heads hit the pillow. The cute slippers and bed gowns provided were a good touch and the little gifts of water and macaroons on the first night went down well. Also liked that you can charge your iPhone through the telephone in the room which has a variety of charge cables at the back.
Views from the level 22 skyline bar of the Empire State Building are also impressive but the prices for drinks are eye watering (as anywhere in NYC post Brexit exchange rates really hurt the wallet).
Cons: Not many negatives. If picky, the uniforms the male staff wear make them look like bouncers at a nightclub (especially with the earpieces they all wear) which looks off and can look intimidating- like you've accidentally walked into somewhere exclusive and shouldn't be there but they are all incredibly friendly and helpful when they approach you.
Also, the tap in the bathroom was leaking when we were there which flooded the sink but was a quick fix.
Even more picky, the room was on the smaller size but that's NYC for you.
There was only sweetened cream provided to use with the Nespresso machine and no milk.
9.2
Gaia
Wonderful
family with older children
07-16-2016
Pros: Great location , clean , nice rooftop .the concierge Anthony is super professional and efficient .nice staff.
Cons: Room size to small
10.0
Rowena
Exceptional
solo traveller
07-14-2016
Pros: Awesome pillows, quiet room, lovely staff!
Cons:
9.6
Filipe
Exceptional
family with young children
07-14-2016
Pros: Our experience in the hotel was really nice, from the warm welcome, to the wonderful amenities, to the daily turndown service, to our goodbye. The bed was super comfy, the bathroom spacious, and everything was spotless during the entire stay. The hotel staff really contributed to making our vacation a breeze, handling all of our requests with a smile. Paul, the concierge, was particularly attentive and kind without ever being overbearing — 5 stars. Daily treats were a great and unexpected bonus!
Cons: The room was not super spacious, but we had a baby crib in there as well. Next time would prefer a slighter bigger room.
8.3
Noam
Very Good
young couple
07-11-2016
Pros: Breakfast at the hotel restaurant was superb, and the restaurant itself is beautiful.
The courtesy and service by the team were outstanding.
Good location, near Bryant park between 6th and 5th.
Cons: Rooms- for a couple are exceptionally small.
The rooftop bar is not among the top NYC has to offer.
10.0
Amr
Exceptional
mature couple
07-08-2016
Pros: We loved everything.
Cons:
9.6
Glenneagle
Exceptional
mature couple
06-30-2016
Pros: Wonderful bedding. Wonderful staff!!!
Cons: Tiny room!
10.0
Daniel
Exceptional
family with older children
06-30-2016
Pros: Location was excellent. Staff was very friendly. They handled our few requests promptly. Nice touch - a different type of cookie each night with turndown service.
Cons: Room and bathroom were a bit tight.
10.0
Monica
Exceptional
mature couple
06-29-2016
Pros: All the staff were very friendly and helpful. The meals and appetizers we had were delicious.
The view of the city from the roof bar was great, especially Empire State Building on evening of Pride Parade.
I like that we had draws under bed for storage, and extra towels in draw so that we did not have to request extra.
Bed was sooo comfy.
Nice location for walking to theatre district , and for shopping . Even the walk to go to High Line, wasn't bad, but if hot I would recommend they cab it there and walk back.
The big surprise was coming into our room and finding the champagne for my birthday, soooo nice, and the treats left in room cookies, taffy and arrival bottles of water, was very nice, classy place!
Cons: This is hard, because I did not have anything that I did not like.
Maybe a longer list of cocktails, summery , refreshing drinks, a few more vodka choices. Ice had to be requested, but it was delivered in a short time. So I really don't have much to add here, I had a very nice time.
10.0
Ms
Exceptional
solo traveller
06-25-2016
Pros: What an amazing hotel.
Apart from the wonderful decor, the cleanliness and amenities,
The staff was absolutely amazing - from the front desk, the concierge, the cleaning ladies, the security staff - everyone was very friendly and helpful to the highest degree of service.
One of the best hotels Ive been to!
Cons: The 'business center' was one computer just by the front desk, hardly a"center" so not really suitable for business guests.
Also, the lobby consists of 2 couches, not much space to have meetings or guests over.
10.0
Butterfly
Exceptional
review category group of friends
06-24-2016
Pros: They had nice books in the room.
Bed was very comfortable.
Staff very friendly.
Cons: Everything was fine.
9.6
John
Exceptional
family with older children
06-16-2016
Pros: Staff were excellent. Location excellent.
Cons: Bedroom small and hotel wasn't cheap.
10.0
Rsaldana
Exceptional
solo traveller
06-15-2016
Pros: Turndown service, amenities, staff, room decor just everything was fantastic. One of the most comfortable beds I have stayed in and I travel every other week. While its NYC prices I still feel like I got the best value for what I paid. I wish I could have stayed longer. Rooftop bar has one of the best views in NYC.
Cons: I wish there was a fitness center but they do have a partnership with a local gym. I left the bar because no one came to take my order so service up there wasnt great but everyone else I encountered was phenominal
10.0
S
Exceptional
young couple
06-11-2016
Pros: A great place to stay with very friendly staff and comfortable rooms! It has a good location for getting around the city and you should absolutely check out the view from the sky bar. Can recomend the room service breakfast.
Cons:
9.6
Donna
Exceptional
family with older children
06-05-2016
Pros: Very nice hotel in a good location.
Cons: The room was bit smaller that expected.
7.9
Ken
Good
mature couple
05-31-2016
Pros: Very comfortable bed.
Lovely cotton sheets and towels.
Excellent shower and bathroom fittings.
Pleasant helpful staff.
Cons: Bedside reading lights.
Bedroom small. One chair.
For the price - no breakfast.
7.1
Barbara
Good
young couple
05-24-2016
Pros: Staff was really nice, welcoming and accommodating. We initially had a room right next to the elevator and we were concerned about the noise, but they offered another room right away.
Room was well decorated, quiet, bed was very comfortable.
Roof top is nice with gorgeous views on the Empire State Building.
Cons: Rooms are EXTREMELY small. Fortunately, we just had a small suitcase, but it's impossible to fit large luggage in the room.
There is only room to walk around the bed.
Although the roof top is really nice, cocktails were not great.
Location is not the best. Very crowded neighborhood.
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