Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
In the middle of the action of the emergent Fashion District, near Bryant Park, rooms here are not spacious but have been very well designed and furnished for an efficient, stylish stay with comfort. Renowned chef David Burke presides over the scene, including the popular rooftop lounge with birds-eye views of the Empire State Building. The sidewalk café facing the street is a good rendezvous point.
Smoke free premises. 180 units. 22 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Bed and sheets are very comfortable! Nice touches in room like water bottles and NESPRESSO, nice touches by housekeeping.
Cons: Room 409 was tiny even for NYC standards.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The friendly, helpful staff and the rooftop bar
Cons: No. We loved it and will stay there every time.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The staff (especially front desk) were very accommodating and soooo helpful
Cons: The room was on the small side, but it was cozy.
10.0
Anonymous
Exceptional
07-14-2017
Pros: The design of the room made me forget the room's small size. All staff interactions were pleasant and helpful. Rooftop and CP dining were a plus too! I hope to stay longer than 1 night next time.
Cons:
8.8
Anonymous
Excellent
09-10-2015
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
08-27-2015
Good
Pros:
Cons:
7.5
Anonymous
Good
08-25-2015
Good
Pros:
Cons:
8.3
Anonymous
Very Good
08-25-2015
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
08-23-2015
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
08-05-2015
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
07-16-2017
Superb
Pros: Fancy room, though little small.
Cons: Room type selected by hotel does not mean you can get a two-bed room. Keep it in mind.
9.2
Anonymous
Wonderful
06-29-2017
Superb
Pros: Very good attention to detail overall.
Cons: Rooms were quite small (even by European standards. )
9.2
Anonymous
Wonderful
06-26-2017
Stylish hotel in midtown
Pros: Nice view from ou room. Rooftop bar.
Excellent service. Stylish.
Cons: Room was a bit small.
8.8
Anonymous
Excellent
05-29-2017
Fabulous
Pros: Comfortable and great roof bar and restaurant
Cons: Roof bar no open to guests on a few nights due to private parties - reason we booked was the bar
9.6
Anonymous
Exceptional
05-27-2017
Great small room
Pros: Everything
Cons: Breakfast included
10.0
Anonymous
Exceptional
05-18-2017
The Archer made another fantastic...
Pros: The Archer was the perfect home away from home. Service and friendliness was fantastic and consistent - lovely to be able to rely on that when traveling. And the little touches of turndown service, slippers, etc all made the overall experience so satisfying. And THE VIEW! Spectacular to have an Empire view room.
Cons:
9.6
Anonymous
Exceptional
05-13-2017
Will come back !
Pros: Extra comfy bed
Nice staff
Great location
Cons: No complimentary water !
5.8
Anonymous
Okay
05-09-2017
Clean rooms, not great service
Pros: The rooms were clean and the location was quite good.
Cons: The WiFi went down for 2 of our 4 days (really needed it to get around the city and plan each day so this was a pain) and the staff attitude was poor in resolving this for way too long. Threatening to sit in the lobby in my pyjamas seemed to work. Eventually we did get moved, only to find that the room they'd moved us to was located right where the engineer was trying to fix the WiFi, at 9 o'clock at night. Some staff were seriously unhelpful and unfriendly. One or two were great. We had also been looking forward to a drink at the rooftop bar but were told no children are allowed at any time so that was very disappointing too. When you are travelling with a child (a well behaved 6 year old in this case) you would like to at least be treated like a normal person in the hotel you've selected and sit and see the view with a cold beer. These are just a few of the things we had issues with. I would not recommend this hotel simply for their lack of consistency in good service and their poor hospitality, although they tried to compensate with one night free and a free breakfast when I muttered the words "Trip Advisor". Nice looking hotel, very clean rooms, mostly bad service.
7.9
Anonymous
Good
04-24-2017
Good
Pros: Treats left after cleaning were nice.
Cons: Automatic light in bathroom is annoying and too bright. Rooms very small.
7.1
Anonymous
Good
04-23-2017
Good
Pros: Spyglass
Cons: The guy at the reception desk turns absolutely unfriendly after checking out.
9.6
Anonymous
Exceptional
04-22-2017
Exceptional
Pros: The staff and service was great! We enjoyed our stay
Cons:
8.8
Anonymous
Excellent
04-16-2017
Fabulous
Pros: Bed was super comfy. Location was excellent.
Cons: Bottled water was provided only every 3rd day, not every day.
9.2
Anonymous
Wonderful
01-07-2017
Superb
Pros: Great location.
Cons: Drinks at bar were very pricey.
9.2
Anonymous
Wonderful
11-14-2016
Great boutique hotel in mid-town.
Pros: The beds were comfortable, bath products great, loved the nespresso machine. Great customer service. The entire staff were friendly and helpful. Everyone there was always ready to answer questions and help assist us when needed.
Cons: We got in late and the sound of our door opening and closing upset our neighbor, not much insulation between rooms. Also, when arriving late there were no in hotel options for hungry teens. Room service stops serving early and the restaurant was closed.
10.0
Anonymous
Exceptional
11-13-2016
Great little boutique hotel
Pros: Lovely boutique hotel. Staff was very friendly and accommodating. At no extra charge they had a special treat waiting in my daughters room for her 16th birthday.
Cons:
9.6
Anonymous
Exceptional
10-04-2016
Friendly and comfortable hotel in...
Pros: Superb location. Most comfortable bed I have ever slept in. I was in NY to celebrate my birthday and they made me a cake !
Cons: Room was a bit small
9.2
Anonymous
Wonderful
09-25-2016
Superb
Pros: Expensive and there were luxury touches all around.
Cons: Small room but they did the most with it. I mean it's NY and all.
7.5
Anonymous
Good
09-21-2016
Short stay in NY
Pros: Beds were really comfortable. Sky roof bar was cool. Bathrooms in the bedrooms were well appointed.
Cons: Size of rooms. A bit cramped and small. The head concierge guy was moody and not particularly friendly
9.6
Anonymous
Exceptional
09-14-2016
Stylish boutique hotel in the...
Pros: The room was very quiet and well equipped. The malin + goetz amenities are amazing! We even sought them out and bought the rum shower gel for use at home.
Cons: The refrigerator was not very cold.
9.2
Anonymous
Wonderful
06-21-2016
Great birthday weekend at the...
Pros: The hotel (especially the rooftop bar, Spyglass) is beautiful. The bed was one of the most comfortable hotel beds I've ever slept in, and the bathroom was gorgeous!
Cons: Rooms were on the smaller side. Also wish they would have acknowledged the fact that it was my birthday
10.0
Anonymous
Exceptional
06-20-2016
Exceptional
Pros: Excellent rooms small but comfortable with great bathrooms and walk in shower. Lively rooftop bar with view of empire state. Great ground floor restaurant and café.
Cons:
7.5
Anonymous
Good
05-31-2016
Good
Pros: Sheets, room, Bthroom , towels seemed very clean. Nice bedlinens. Liked the modern decorating. too. Staff was great!
Cons: Mattress too soft. But reason I would NEVER stay there again is because room tiny and dark. Room was SOOO cramped!!! Couldn't open curtains to get natural light because office Bldg/windows so close.
10.0
Anonymous
Exceptional
04-07-2016
Exceptional
Pros: Attentive staff who was very caring and aware. Enjoyed the convenience of the great restaurant and roof-top bar that were both 5-Star.
Cons:
10.0
Anonymous
Exceptional
04-03-2016
Great hotel in lower Manhattan!
Pros: Convenient location, nice room.
Cons: Windows must be older because I could feel the cold and hear street noises.
8.3
Anonymous
Very Good
02-03-2016
Very good
Pros:
Cons: The light on My nightstand turned on by itself twice at night. Not happy.
9.6
Anonymous
Exceptional
12-21-2015
Amazing Hotel in Central Location
Pros: Welcoming staff at all times. House keeping do an amazing job.
Cons:
8.8
Anonymous
Excellent
10-29-2015
Fabulous
Pros: Hotel was really nice and staff very friendly. Roof bar was amazing
Cons: The bar was small and got crowded.
5.8
Anonymous
Okay
10-27-2015
Okay
Pros:
Cons: Room too small
6.7
Anonymous
Pleasant
10-13-2015
Rooms are "intimate" = TINY!!!
Pros: Well appointed. Sweets were a nice touch. Staff is helpful.
Cons: Rooms are beyond small. They refer to them as intimate but it's a joke how tiny they are.
9.6
Anonymous
Exceptional
09-27-2015
Exceptional
Pros: Great place to stay and ecxplore NYC, clean, friendly, all good
Cons: Small rooms for the price, but that's to be expected at midtown NYC
8.8
Anonymous
Excellent
09-10-2015
Great location, awesome beds!
Pros: Such a super comfortable bed that I could have stayed in it all day. Immaculate room with the most amazing view of the Empire State Building which made our stay really special. Great location for walking to most of the major attractions.
Cons: The air conditioning was ridiculously loud. we tried to change the fan speed but all settings made it sound like it was on full blast.
9.2
Anonymous
Wonderful
08-30-2015
Superb
Pros: View from rooftop bar. Comfortable bed. Bathroom decor and size.
Cons:
8.8
Anonymous
Excellent
08-28-2015
Fabulous
Pros: Very friendly, helpful staff
Cons: The air conditioning blows straight onto the bed, not the most comfortable.
9.6
Anonymous
Exceptional
08-21-2015
Great stay!! Recommended!
Pros: The hospitality was great and the atmosphere was fantastic. Great view from the rooftop bar.
Cons: Unfortunately the rooftop bar is small and feels a bit crowded.
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