Redolent of a city center hotel in Vienna or Milan, this European-style establishment offers elegantly furnished accommodations and has appeal for both the business and mature independent traveler.
Smoke free premises. 100 units. 12 stories, interior corridors. Accessibility (Call).
Pros: Nice room with bathtub and a separate shower
Cons: There was some a/c noise near my room on the 12 floor, it's kindda buggy
7.9
Berys
Good
solo traveller
09-21-2016
Pros: Great location and very good value for money.
Cons: The aircon in the room was a bit noisy and I couldn't turn the fan to a lower speed but a minor issue in what was generally a very good experience.
9.6
Zdenek
Exceptional
young couple
09-20-2016
Pros: Great location. Very friendly people. Big rooms and good wifi.
Cons: Price, but it is in central New York.
10.0
Philip
Exceptional
young couple
09-18-2016
Pros: Great location. Close to Empire State Building and not to far from Times Square.
Also close to shopping!
Cons: Could have tea/coffee facilities in room.
9.2
Joan
Wonderful
young couple
09-16-2016
Pros: The tea and coffee machine in reception were particularly appreciated, particularly on returning from a hectic day in New York! There was also iced water if you should want it. The bed was extremely comfortable and the additional fridge in the room was a godsend during the recent hot spell. There was always hot/boiling water and it was nice to be able to have a soak in the bath to ease the New York worn muscles! The hotel was easy to find, and although the area was busy at night, at no time did we feel insecure walking from the subway at night - although, we never seem to get the hang of getting off at the right stop for the hotel - this was a fault of ours. Would definitely stay at the Avalon again, but maybe would request a room higher up. Reception staff were very helpful, on both on check in and during our stay.
Cons: The air conditioning could have been quieter, and there was a bit of traffic noise from the road outside, but not enough to complain over.
8.3
Seppo
Very Good
young couple
09-15-2016
Pros: Excellent location. Very good beds indeed. WiFi works well with good coverage. Clean tidy Hotel. Air conditioning is efficient and easy to adjust. Extra fridge to keep your own things cool. Plenty of room for clothes and other personal belongings. TV with crisp picture and huge number of channels.
Cons: Breakfast is versatile but without any salty elements. View from the Windows...better cover with curtains. No bidé in bathroom. No bathrobe either. If you must have a modern Hotel then you might consider something else than Avalon. Everything works in the building quite well though even if old. Having said this the bottom line is that we enjoyed our 6 night stay at Avalon.
7.9
Berys
Good
solo traveller
09-12-2016
Pros: Great location. Good value hotel.
Cons: Aircon is a little noisy and you can't control the fan speed - it is either on or off.
7.5
Anonymous
Good
review category group of friends
09-06-2016
Pros: Great pillows for the bed
Cons: Elevators were a bit slow and one was out of service during my stay
4.2
Suweon
Disappointing
family with older children
09-04-2016
Pros:
Cons: The door was broken, and the view was terrible. However, the location is what lends to its good rating.
7.9
Anonymous
Good
solo traveller
09-04-2016
Pros: Staff were lovely and very helpful, the location was great, the bed was very comfy
Cons: For a four star hotel, it felt a bit tired.
9.6
Anonymous
Exceptional
young couple
09-03-2016
Pros: Staff was very friendly, the room was amazing! Loved the bathroom, especially the jetted bathtub! It was very nice to have a fridge for drinks. Great, super convenient location. Highly recommended.
Cons: The elevator sometimes skipped our floor for some strange reason! Not a big problem or anything, just odd! Internet was in and out.
8.8
Kathryn
Excellent
family with young children
08-29-2016
Pros: Helpful, friendly and pleasant staff. We are very impressed with the services we got.
Cons: The Housekeeping did not provide my face towels and soap a few times I had to ask. The staff brought them to me right away.
6.7
Shareese
Pleasant
mature couple
08-27-2016
Pros: I like that the room was updated.
Cons: I didn't like that the wifi that's was suppose to be free didn't work. They didn't have a microwave which is odd.
7.5
August
Good
mature couple
08-21-2016
Pros: location
Cons: room kind of small
8.8
Ellen
Excellent
mature couple
08-19-2016
Pros: The computer/coffee/tea room and waiting library are a very nice and useful addition for hotel patrons.Holding our luggage for a few hours after our checkout was just what we needed to make the most of our short layover in NYC. Will look to stay there again.
Cons:
9.6
Nahid
Exceptional
solo traveller
08-16-2016
Pros: Great Location! and good size room for midtown NYC
Cons: Extra bin in the room would be good but its a very minor thing.
8.3
Deborah
Very Good
solo traveller
08-16-2016
Pros: Love the old world elegance type of hotel. Great staff and location.
Cons: The cancellation fee policy.
7.1
Anonymous
Good
young couple
08-15-2016
Pros: Great location, spacious rooms, comfortable beds, and fine free amenities
Cons: Customer service differed substantially between employees, breakfast could have been more varied, elevators were constantly out of order, cleanliness (especially desks, sofas and floors) could be improved
7.9
Elizabeth
Good
family with older children
08-15-2016
Pros: Breakfast good value when trying to get your bearings. Staff friendly on the door and helpful, location good.
Cons:
8.3
Anonymous
Very Good
solo traveller
08-14-2016
Pros: My room was upgraded to a suite on arrival so my opinion might not reflect all other rooms. Nice hotel; staff is reasonably friendly; suite was huge; room very clean; close to dropp off point by the airport bus
Cons: Partially looks a bit worn down (huge marks on walls etc)
9.2
Luis
Wonderful
review category group of friends
08-13-2016
Pros: Great coffee, friendly staff and stayed at a very spacious room with two queen size beds and a seating area.
Cons:
8.8
Steven
Excellent
mature couple
08-10-2016
Pros: Very comfy bed ,excellent helpful staff , free tea , coffee and hot chocolate in reception area
Cons:
7.1
Chris
Good
young couple
08-10-2016
Pros: Excellent value for money in a good location sort of close to Penn station. The size of the rooms are also very good withy generous sized bathrooms, albeit a little dated. We had a couple issue which front desk addressed immediately by sending up someone to help which was great to see.
Cons: The place is totally fine but with the excellent reviews we expected something a little less tired and dated. We would stay again based on price but not our first choice.
10.0
Anne
Exceptional
solo traveller
08-05-2016
Pros: I loved my upgrade, the beyond quiet room and the elegance of this lovely property.
Cons: ac was a bit too cool and fan was noisy
10.0
Maria
Exceptional
family with older children
08-04-2016
Pros: Everything was perfect , definitely I recommend this hotel
Cons:
10.0
Lisa
Exceptional
Group Traveler
08-02-2016
Pros: Our room had two queen beds and a separate living room area. It was so spacious and was more than expected from city rooms. The bathroom was very large with a separate stand in shower and a nice bathtub.
Cons: The elevators were slow and scary. When they stopped at a floor they bounced.
7.5
Anonymous
Good
family with young children
07-30-2016
Pros: This was a great hotel for a family wanting to explore NYC but not wanting to break the bank doing it.
Cons: Wifi was poor
9.2
Daisy
Wonderful
family with older children
07-24-2016
Pros: Very nice staff, really helpful. Tea/ coffee making facilities in reception area.
Great location, close to Empire State, Penn Station/Madison Square Garden and Broadway. Subway just round the corner. Not too noisy.
Cons: No Kettle/Tea/Coffee making in room.
8.3
Karen
Very Good
family with older children
07-24-2016
Pros: Rooms were spacious with two tv's and a couch and there was a full tub and separate shower.
Cons: The refrigerator did not chill things. Staff said it only keeps things room temperature. Weird. There was no microwave.
10.0
Donald
Exceptional
mature couple
07-24-2016
Pros:
Cons: The water in the tub never got hot and jets did not work. More bar soap needed.
10.0
Kristin
Exceptional
young couple
07-21-2016
Pros: The lady at the front desk I believe her name was Marrisa was very helpful! The room we stayed in was clean and spacious. Couldn't have been happier with our stay at The Avalon
Cons:
7.5
Patrick
Good
young couple
07-17-2016
Pros: Pretty good location, an amazing. Staff unbelievably helpful we never had a problem with anything. We would definitely visit again
Cons:
9.2
Robyn
Wonderful
mature couple
07-16-2016
Pros: The bed was very comfortable and the room very clean. Location was excellent. Subways located nearby with many good facilities located within walking distance. Empire State one block away. Macys nearby.
Cons: No facility for tea or coffee within the room, however an excellent coffèe machine located in the foyer available 24 hours a day.
7.1
Debbie
Good
family with older children
07-14-2016
Pros: The staff are wonderful people. Beds were clean, linens were spotless. the house keeping is topnotch. Beautiful lobby,elevators very efficient. Plenty of hot,soap,towels ect.
Cons: Didn't realize it was so close to Korea town.
Therefore the smells from the restaurant garbage was over whelming. Staying close to restaurants has its downfalls.
I would see about an rooftop garden or something.
7.9
Michele
Good
mature couple
07-13-2016
Pros: Good room
Cons: Free wifi
9.2
Thomas
Wonderful
family with older children
07-10-2016
Pros: Did not eat breakfast as it was not included
Cons: Expensive
7.9
Shant123
Good
mature couple
07-10-2016
Pros: Not a 4-star hotel
Cons: Basic things that 4-star hotels usually give were missing
9.6
Craig
Exceptional
family with older children
07-09-2016
Pros: Can't beat the location and size of rooms. Staff always helpful with restaurant and event tips. This is our second stay at Avalon and we will always book it.
Cons: Building around the hotel can be noisy but that is NYC
9.6
Tracie
Exceptional
family with older children
07-08-2016
Pros: Staff very friendly & happy to help. Great location, not great views
(Staircase) but not out the norm for NYC. Good location & everything on your doorstep. Very welcoming & would suit all travellers.
Cons: Maybe the smells coming from the surrounding restaurants but not much can be done to alter that.
9.6
Bertis
Exceptional
solo traveller
07-07-2016
Pros:
Cons: Wifi was sketchy.
8.8
Tomáลก
Excellent
young couple
07-07-2016
Pros: Helpful and nice staff
Clean and tidy rooms
Cons: Hotel is little bit old already, and so the equipment is
The view from room is not "the best"
8.0
Neil
Very Good
mature couple
07-06-2016
Pros: What really made this is a great stay was the kindness shown us and trouble taken by the staff. On top of its great location and value (which was very good, by NYC hotel standards) this part of Korea town is a little bit quieter than, say, blocks closer to Broadway (though it's really close to the Empire State Building). Easy, too, to walk to from Penn Station where good connections to Newark airport save one a fortune in cab fares.
Cons:
10.0
Anonymous
Exceptional
mature couple
07-03-2016
Pros: Was very good! The staf amazing d
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-30-2016
Pros: Didn't feel like another plain old chain hotel and staff was excellent.
Cons: No vanity in bathroom.
5.4
Matthew
Fair
mature couple
06-30-2016
Pros: Location was good.
Cons: I woke up at 5:30 AM because I felt something on my finger. When I went into the bathroom to see what it was, it appeared to be a dead bug. To me it looked like a bed bug. I went right down to the front desk and they assured me it was not and that they have never had a bed bug problem. The called a company to come in and do a sweep and sent the me the results which were negative for bed bugs. Even if it wasn't a bed bug (which I think it was) it was pretty disappointing to woken up by this and have management brush you off. I was up the rest of the morning and did not want to be in the room or have my stuff there. Overall I was incredibly dissatisfied with our stay and we will not be returning.
7.5
Joseph
Good
mature couple
06-29-2016
Pros: The decor is well done, and the location and views are excellent.
Cons: The bar closed well before 11:00 p.m., and at the price, I would have expected bell staff.
9.2
Laura
Wonderful
young couple
06-25-2016
Pros: Bed was comfortable. Room was spacious and a central location.
Cons:
5.0
Johana
Fair
Family with Young Children
06-21-2016
Pros: Location was great. Staff was good. A very clean place. Their continental breakfast was all carbs with rubbery hard boiled eggs and a bit pricey ($15/person). There are tons of places to eat around the hotel. Overall a good place to stay.
Cons: The continental breakfast. Too pricey and not a very good selection of protein.
9.2
David
Wonderful
mature couple
06-19-2016
Pros: Spacious suite room was substituted at check in- nice! Nice bathroom. Espresso machine in lobby. Great location. Would stay there again.
Cons: Construction noise next door. Thermostat kept defaulting back to 87*F after reaching our preferred temp. Rates a little pricey, but that's NYC, we suppose.
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