DoubleTree by Hilton Metropolitan Hotel-New York City

AAA Inspector Rating
569 Lexington Ave
New York, NY 10022- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
This 1960s landmark has bright rooms offering comfort in a sleek, modern style. Refined service, great location and décor on a human scale make this an East Side favorite. In 1961, renowned architect Morris Lapidus unveiled this masterpiece (known then as The Summit) in front of a crowd of luminaries. It instantly became the talk of the town thanks to its curved facade, sea foam-colored brick reminiscent of a rolling wave and slightly curved interior corridors. It is a mid-century classic. Smoke free premises. 764 units. 20 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
At E 51st St. 569 Lexington Ave 10022. Station: 51 St.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 2037 guests
Showing reviews 1 - 5 of 50
9.6
Daniela
Exceptional
solo traveller
09-27-2016
Pros: The free WiFi of course!
Cons:
6.3
Per_s
Pleasant
review category group of friends
09-27-2016
Pros: Location
Cons: Reception straff was not professional at all. I'm charged for 3 visits but I was told to get this refunded as soon as I checked out. Now they tell me it might take some 5-7 days?? Why charge me for 3 rooms in the beginning?? Two of my colleagues was overcharged by some $11 - not extremely much money but really annoying and in top of that an arrogant receptionist initially reluctant to sort this out.
7.1
Theresa
Good
young couple
09-26-2016
Pros:
Cons: There was no refrig in room.
8.3
Fernanda
Very Good
family with young children
09-26-2016
Pros: Location and follow up on requests!!
Cons: The ATTITUDE of staff at Front Desk. It is like if you are doing them a favor to be there. They are always like "MAD"; no smiling, no hospitable. It looks how they HATE their job; it looks like that. Not a "FRIENDLY" face. You should copy that from latin people; they are very friendly and always smiling. Attitude is everything!!
8.3
Oskars
Very Good
young couple
09-25-2016
Pros: Room was nice and got it at a discount. Big bed (king size), a view (which is rare in average hotels). Fast WIFI for free (at least for my offer)
Cons: Tips are asked for every single thing you ask. Want to put luggage into storage facility? Pay up 2$. Want to take them out - again pay up 2$ etc. But thats USA, I suppose. Room wasn't 100% clean, there were some strange socks in the closet :) No shower gel, just soap
Showing reviews 1 - 5 of 50