DoubleTree by Hilton Metropolitan Hotel-New York City

AAA Inspector Rating
569 Lexington Ave
New York, NY 10022- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.1
Bath3.2
Public Areas3.8
ARATED
AAA Inspector Notes
This 1960s landmark has bright rooms offering comfort in a sleek, retro-modernist style. Refined service, great location and décor on a human scale make this an timeless East Side favorite. In 1961, renowned architect Morris Lapidus unveiled this masterpiece (known then as The Summit) in front of a crowd of luminaries. It instantly became the talk of the town thanks to its curved facade, sea foam-colored brick reminiscent of a rolling wave and slightly curved interior corridors. It is a mid-century classic. Smoke free premises. 764 units. 20 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
At E 51st St. 569 Lexington Ave 10022. Station: 51 St.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
pay movies, wireless Internet (fee), safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk.
Terms
1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 3038 guests
Showing reviews 1 - 5 of 50
10.0
Verified AAA Guest
Exceptional
Couple
02-23-2017
Great staff to accommodate the busy lobby.
Pros: They greet you with a warm cookie upon check-in and our room had a window you could open.
Cons: The AC didn't function very well....
10.0
Verified AAA Guest
Exceptional
Couple
01-27-2017
Pleasant and convenient.
Pros:
Cons: Would have been happy to have a coffee shop or someplace other than just bar bites to get some soup or a sandwich within the hotel.
1.0
Steven
Very Poor
Group Traveler
10-13-2017
Pros: location
Cons: They overcharged my credit card 300 dollars!!
4.0
Verified Hotel Guest
Disappointing
Group Traveler
10-13-2017
Pros: Conveniently located.
Cons: I requested 2 beds the day I made the reservation and followed up 2 times later. When I arrived, they refused to give me 2 beds unless I paid an additional $30 per night. As I was traveling with a friend, I needed another bed for another $103. Not happy.
3.0
Verified Hotel Guest
Poor
Solo Traveler
10-13-2017
Pros: Room was ok
Cons: Most absurd experience ever. Overcharged at the lounge for a burger and glass of wine (over 70 dollars) and when I asked for a to go container for the rest of the burger I was denied saying you can't have food in the room. Manager never called after
Showing reviews 1 - 5 of 50