DoubleTree by Hilton New York City-Chelsea

AAA Inspector Rating
128 W 29th St
New York, NY 10001- Map It
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas2.8
ARATED
AAA Inspector Notes
This hotel is near fashionable Chelsea restaurants and Midtown businesses. Rooms are modern and make good use of limited Gotham floor space. Enjoy the small street patio by the front lobby. Smoke free premises. 236 units. 27 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between 6th (Ave of the Americas) and 7th aves. 128 W 29th St 10001. Station: 28 St.
AAA Benefit
Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 1698 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros:
Cons: More midtown than Chelsea. Had to take the elevator to the 2nd floor each day b/c the stairs were outside the hotel instead of in the lobby.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Friendly and helpful staff
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Pros: I loved the staff, they were friendly and very helpful.
Cons: Bathroom could have been a little cleaner
1.0
Anonymous
Very Poor
07-21-2017
Pros: Nothing
Cons: I went to the hotel at 11am to check in but my room wasn't ready so i left two bags with them and was told to return after 4pm. I returned about 7:15pm and was told that they had overbooked and did not have a room for me.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The hotel staff was great--and they let me check in a little earlier than expected. Also let me store luggage there on the day I was leaving...Everyone was friendly...and the room was clean and quiet...
Cons:
Showing reviews 1 - 5 of 50