Dream Downtown

AAA Inspector Rating
8.7
Very Good
1097 Guest Ratings
355 W 16th St
New York, NY 10011- Map It
Photos
X
AAA Inspector Notes
"Trend conscious" and "ever so stylish" describe this Chelsea hot spot next door to Google. Besides the stunning rooftop nightclub, there's a bustling outdoor pool scene with cabanas. Rooms are done in a boutique-loft style with huge round windows and custom furnishings with embedded electronics. This is a winning location as it's a very colorful neighborhood with plentiful shops, cafés and fine restaurants to fit just about every lifestyle. Just to the west is the High Line park. Smoke free premises. 314 units. 2-12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Contemporary Hotel
Location
Between 8th and 9th aves. 355 W 16th St 10011. Station: 8 Av.
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
3 restaurants, full bar, nightclub.
Room Amenities
refrigerators, high-speed Internet, wireless Internet, safes. Some: coffeemakers.
Sports & Recreation
recreation programs in season, bicycles, exercise room, massage.
Guest Services
valet laundry, room service.
Terms
N, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1097 guests
Showing reviews 1 - 5 of 50
3.3
Dont
Poor
solo traveller
09-22-2016
Pros:
Cons: the last thing you will do at the hotel is dream, its dirty noisy and not a place to rest
7.5
Samantha
Good
solo traveller
09-19-2016
Pros: Staff were polite and helpful. Location was great and the hotel was a refreshing change after my stay midtown which wasn't great. Great party atmosphere post fashion week. Loved the pool area except being told I couldn't leave it for more than 20 mins without losing my bed.
Cons: One or two members of staff appeared complacent in their jobs and could learn a thing or two from hotel staff in the Middle East. Customer Service there is second to none and efficiency is their priority. Rooms clean & comfy but a tad shabby & no storage for luggage.
7.1
Thomas
Good
solo traveller
09-18-2016
Pros: location
Cons: Staff stole items from room. Management indifferent to intolerant. The hotel is all bling and no substance.
2.5
Julien
Poor
solo traveller
09-17-2016
Pros:
Cons: Personnel nul
4.6
Tajana
Disappointing
solo traveller
09-16-2016
Pros:
Cons: I specifically asked for a quite room. I called the day before I arrived to confirm its a quiet room. Upon my arrival After I got my key I asked if it is quiet floor. I was then told I am next to the pool and bar area. I literally had people sitting 8 feet from my bed in front of the window. Pool noise, music noise, people laughing, dish clattering... I called the front desk to express my discomfort and was first told that the noise will quiet down by the time I go to bed (!!!!!!!) and that they don't have any rooms for me to switch to because it was so late in the day (5:35pm) and was then put on 9 min wait to talk to the manager who never got to me. I hung up. When I was checking out I was asked how was everything - I said it was awful. I was told manager will call me around 9 to talk to me. Never happened. They will never see me again. And I will sure share my experience.
Showing reviews 1 - 5 of 50