Four Points by Sheraton Manhattan Chelsea

AAA Inspector Rating

8.7

Very Good

788 Guest Ratings

160 W 25th St

New York, NY 10001- Map It

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AAA Inspector Rating Details (scale 1-5)

3.0

Overall

Room3.1

Bath3.0

Public Areas2.8

AAA Inspector Notes

Rooms are compact yet stylish. There is a colorful pub on-site with outdoor patio seating which makes for a lively atmosphere. Smoke free premises. 158 units. 22 stories, interior corridors. Accessibility (Call).

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Between 6th (Ave of the Americas) and 7th aves. 160 W 25th St 10001. Station: 23 St.

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Members save up to 15%, plus SPG® benefits when booking AAA rates!

Parking

valet only.

Dining & Entertainment

restaurant, full bar.

Business Services

Available on premises

Room Amenities

coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves.

Sports & Recreation

exercise room.

Guest Services

valet laundry.

Terms

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 788 guests

Showing reviews 1 - 5 of 50

9.0

Verified Hotel Guest

Wonderful

Group Traveler

06-23-2017

Pros:

Cons: Rooms were not cleaned until late afternoon.

10.0

Allen

Exceptional

Family with Young Children

06-23-2017

Pros: The front desk staff, to a person, were awesome! They were so helpful; bed and room selections, directions etc. The hotel was clean and well maintained. Free food and drinks in lobby, free internet. Great hotel experience!! Will definitely return.

Cons: On first night, our room was sandwiched between two groups of young people who knew each other. They were literally screaming out loud as late as 2am. No fault of hotel.

5.0

Jeffrey

Fair

Business Traveler

06-23-2017

Pros:

Cons: Requested a queen bed got 2 beds. Also no heat couldn't find remote should have a sign posted

9.0

Michael

Wonderful

Solo Traveler

06-23-2017

Pros: Convenient location and the room is very decent and comfortable for the price.

Cons: Didn't love that I asked for one room type and was given another without warning.

9.0

Verified Hotel Guest

Wonderful

06-23-2017

Pros: As described

Cons: No

6.0

Verified Hotel Guest

Pleasant

Traveling as Couple

06-23-2017

Pros: Location and nice staff

Cons: Room in disrepair. This company usually has great rooms.

3.0

Lauren

Poor

Group Traveler

06-23-2017

Pros: Dirty!

Cons:

10.0

Thomas

Exceptional

family with young children

06-20-2017

Pros: Everything! Great staff, coffee, and candy in the lobby!

Cons:

10.0

Betty

Exceptional

solo traveller

06-17-2017

Pros: Was a great location - loved the High Line! botique hotel feel - loved the decor in the lobby & room Liked the secure factor of key to operate elevator to rooms

Cons: N-A

4.6

Ashmeeta

Disappointing

review category group of friends

06-16-2017

Pros: Was clean and with all the necessities.

Cons: The room was too small ..way too cramped.

9.2

Patrick

Wonderful

review category group of friends

06-14-2017

Pros: Great location, one block from 6th Avenue shopping and your choice of great bars and restaurants. Nice size room and very clean. Rooms are essentially soundproof. The room next door was having a party which we could hear in the hall but once we shut our door we heard nothing. Great deal for the money.

Cons:

8.8

Candace

Excellent

review category group of friends

06-13-2017

Pros: The bed was super comfortable and the hotel reflected the pictures/gallery.

Cons: We stepped out for a bit and they cleaned our room and threw all of our things away (food,contact lenses, etc.)before we had even checked out.

10.0

Thomas

Exceptional

family with young children

06-12-2017

Pros: Everything!

Cons: Nothing!

7.9

Rmgnyc

Good

solo traveller

06-08-2017

Pros: Location, location, location! In the heart of Chelsea this hotel is very convenient to not only Chelsea, but the Village, both East and West as well as NYU, Soho, and the rest of downtown Manhattan and up through midtown's Penn Station, Empire State Building, and Herald Square shopping district (Macy's, H&M, Victoria's Secret, and just about any boutique store you can think of are all within reach, as is the entire wholesale district and flower district). This area also includes the Madison Park/Flatiron neighborhood as well as Gramercy.Why would you care?1. Food - Supermarkets everywhere including Whole Foods, D'Agastino's,, and the like as well as many, many excellent dining choices from the uber casual $1 dollar slice of pizza to some of the finest gourmet restaurants in the city (Gotham Bar and Grill, Morimoto, Gramercy Tavern, Balthazar, Scarpetta, and on and on and on.....). Of course you will also find casual, inexpensive dining in every region of every neighborhood nearby and some of the finest of the remaining NY diners.2. If you're including time for sightseeing and exploring during your trip, you're pretty much in the best spot in the city, and you can safely walk around most of the mid to downtown parts of New York, including the charming and quaint neighborhoods of Chelsea, the West Village, Soho, Tribeca, lower manhattan, Lower East Side, Chinatown , Union Square, Madison Park, and many more.3. Great shopping. From Chelsea bargains, to Tribeca and Soho's high end boutiques to the Herald Square/ Macy's shopping district to the relatively newly named "gold coast" on the West side from 14th st. and up along the highline - the park and project that have not only changed the fabric and feel of new York, but the way the world views the resources of its cities.4.

Cons: The rooms are small, even for NY standards in my opinion. I found myself tripping over the desk chair repeatedly to get across the room. The elevators! As is the case with almost every new hotel built in the last decade with a small foot print but 20 stories of prime air space, the wait for the elevators at busy times can be a pain in the .....

7.5

Nahkema

Good

family with young children

06-06-2017

Pros: The front desk employee was friendly the night we arrived. The next morning the staff was not as helpful.

Cons: The rooms are extremely small. I felt like there was barely enough room to walk.

4.2

Anonymous

Disappointing

solo traveller

06-06-2017

Pros: Wifi was fast

Cons: Strong paint smell in room, worn out furniture and carpet, street noise

9.6

Neil

Exceptional

review category group of friends

06-03-2017

Pros: Location

Cons: Cost of parking

9.6

Lyrrad

Exceptional

review category group of friends

06-03-2017

Pros: It was a last minute deal and a short stay but it was still a good experience. It's clean, the staff is friendly, the beds are actually comfortable. We only stayed for a night but would come back to this place on a last minute thing again.

Cons: The room does get hot fast but that can be easily fixed by opening the window/putting on the AC. But it might be just me because I get hot fast.

8.3

Marco

Very Good

review category group of friends

05-29-2017

Pros: Location, value for money given hotel is in downtown manhattan

Cons: Slow elevators & small room, both of which are atypical of NYC hotels

9.6

Constance

Exceptional

young couple

05-28-2017

Pros: Clean rooms, nice staff, quick elevators, super location in quiet section of the neighborhood

Cons: No coffee in lobby, room was very small, towels are skimpy -everything else was great

10.0

Thomas

Exceptional

family with young children

05-28-2017

Pros: Friendly staff

Cons:

10.0

Kenneth

Exceptional

young couple

05-27-2017

Pros: Great staff. Small, modern hotel. Comfortable room

Cons:

9.6

Anonymous

Exceptional

family with young children

05-25-2017

Pros: Property was terrific, great staff, and very clean. Since it is New York City rooms were a bit small and parking was not free. Fortunately they have a contract with a parking lot so it is cheaper.

Cons:

7.5

Adejoke

Good

family with young children

05-23-2017

Pros:

Cons: That we had to park away from the hotel and had to pay for parking as well. There was no cream available for my coffee when l heeded it for my tea. Garbage bags were in front of the building.

7.5

Rachel

Good

solo traveller

05-19-2017

Pros: Friendly staff. Free coffee and tea. Comfy bed..very good for transport links. Thiso is a no drills hotel, but great value for money and very well located.

Cons:

8.8

Don

Excellent

family with young children

05-18-2017

Pros: Staff was very knowledgeable about surrounding areas/activities for family. Restaurant/bar in hotel was excellent.

Cons:

8.3

Julie

Very Good

solo traveller

05-15-2017

Pros: The hotel is conveniently located in Chelsea and is a short walk from several subway lines. Restaurants, fast food, coffee shops, supermarkets and bars are all located within a few minutes walk. Herald Square, Times Square, Macy's, Madison Square Garden, FIT and Penn Station are all within easy walking distance. Staff was very friendly and helpful.

Cons: The room decor was a bit worn. It's time for a renovation of the rooms. No refrigerator or microwave in the room. Rooms facing the front of the hotel get a lot of street noise. Music could be heard from a nearby bar well into the night. Needs double-paned windows.

8.3

Enteclic

Very Good

family with young children

05-14-2017

Pros: Location & staff

Cons: Isolation

6.3

Randolph

Pleasant

solo traveller

05-09-2017

Pros: I had to book a one-stray close to my office at the last minute and through booking.com, I found this hotel for the unheard-of price of $889 per night plus tax. This doesn't happen very often in Manhattan, so I was mentally prepared for a bit of an adventure. The front desk staff were friendly and helpful and the room was clean and comfortable -- and as I've already said it was a very short distance away from my office, the subway, etc.

Cons: It's important to remember that this is a Sheraton Four Points, which is meant to be the least expensive of Sheraton's properties. I arrived on a Sunday when some Manhattan streets are more deserted than usual. Let's just say that some of the guys hanging out at 6th and 125th were a bit "unsavory." My guess is that's there's a halfway house in the near vicinity. This was easily remedy by crossing the street after a guy straight from the show, Prison Break, muttered some obscenity when I walked by. Note that on Monday morning these guys were nowhere in evidence. Other than that the only other issue I encountered was that the front door of the hotel was under repair and that the selection of food (not drinks) was pretty limited at the hotel.

7.5

Lynette

Good

family with young children

05-08-2017

Pros: Staff was friendly and helpful, location was really good. 5-10 mins walk from 2 different stations. Cheap and delicious pizza nearby!!

Cons: Room and toilet was small, had to go the basement to get hot water.

9.2

Daws82

Wonderful

review category group of friends

05-07-2017

Pros: location

Cons: small room

7.9

Mrslnl

Good

family with young children

05-03-2017

Pros: Location, cleanliness, staff, bed.

Cons: The hotel has all you need for a short stay in NYC and comes up for the value to be expected for a 3 star location. The bathroom was a bit small though.

9.2

Jan

Wonderful

young couple

05-02-2017

Pros: Location, room size was reasonable

Cons:

5.4

Surender

Fair

family with young children

05-01-2017

Pros: Room was small for three people and bathroom was cramped. No fridge

Cons: Bigger room

9.6

Raymaker

Exceptional

young couple

05-01-2017

Pros: Great location. Efficient check-in. Very friendly staff. Good information. Affordable parking (after validation). Secure elevators (key card required). Very clean, comfortable, room (1901) with lovely view (See the pic of actual view from our window, it was even better at night). We frequently stay a night in Manhattan. Quietest room we've ever had. Lovely mattress. We slept like princes (the royal family?). Will be back.

Cons: Water pressure in the shower was a little low, but this is common on high floors.

8.3

Mohsen113

Very Good

review category group of friends

04-30-2017

Pros: It was clean, good reception staffs, they were so friendly! They have a good restaurant too!

Cons: It took them so long until they gave us our room! The check in supposed to be at 4but we waited until 4:30pm!

10.0

Marty

Exceptional

family with young children

04-30-2017

Pros: Great location, loved the outdoor seating area to watch games. We had a great view of the Freedom Tower.

Cons:

5.4

Roberto

Fair

family with young children

04-29-2017

Pros:

Cons: Disappointing - I was expecting better hotel room

7.9

Miriam

Good

review category group of friends

04-29-2017

Pros: Great location as a base for wandering around the city. Rooms were clean and free wifi.

Cons:

6.7

Stellar

Pleasant

review category group of friends

04-28-2017

Pros: Location

Cons: Room was so tiny

6.3

Cherill

Pleasant

family with young children

04-26-2017

Pros: Location! Location, location!

Cons: No refrigerator, very small room for a sheraton hotel. Food overpriced. We arrived late and not familiar with the area so we ate at the lone restaurant in this hotel. It's a bar. Elevator needs an upgrade.

8.8

Teng

Excellent

family with young children

04-19-2017

Pros: location, friendly staff, clear room, good facility

Cons: some ongoing construction work nearby

9.2

Esther

Wonderful

family with young children

04-19-2017

Pros: The location was good (just blocks from Whole Foods). The fact that the management worked w me on price even though I was several hours after the original cutoff was exceptional. This prevented us from having to change rooms and maintain 2 separate reservations. They held our luggage on the last day. The staff was able to make appropriate recommendations for our needs.

Cons: I like a little more space, but we weren't there very much. The location coming in at night was a little dicey (flea market in close proximity).

9.2

Gary

Wonderful

family with young children

04-16-2017

Pros: Fantastic view of the city from the room. Great location within walking distance of Times Square and Empire State Building.

Cons:

9.6

Kateri

Exceptional

family with young children

04-14-2017

Pros: The bed was so soft and wonderful. The location is excellent to do just about anything. I would highly recommend staying here and would return in a heartbeat

Cons:

9.6

Helen

Exceptional

family with young children

04-13-2017

Pros: The staff was wonderful, location was ideal, close to subway.

Cons:

9.6

Douglas

Exceptional

solo traveller

04-12-2017

Pros: From entry to exit, you know when it's Sheraton class. Prefect room, sheets, pillows wow. USB galore, hi-speed net.

Cons: Nothing. All good. Raining, not their fault :)

6.7

Martin

Pleasant

family with young children

04-10-2017

Pros: Location

Cons: Double bed was too small for two people

7.5

Antonio

Good

review category group of friends

04-05-2017

Pros: I really liked the fact that the hotel was nearby Times Square. There were many things around it such as Starbucks, breakfast restaurants, Cafes, and bars. The staff was very nice with everything, from checking in to checking out. We felt very welcomed. It was nice having a bar right downstairs.

Cons: The bartender at the bar was not that nice, she didn't really make us feel welcomed. That is basically it.

8.8

Kristen

Excellent

review category group of friends

03-31-2017

Pros: Modern décor, location, restaurant in hotel

Cons:

Showing reviews 1 - 5 of 50