This refreshing hotel shows a savvy design style; it's luxurious without pretense or grandiose extras. Rooms have comfortable leather accents and plush bedding. Bathrooms are compact yet appealing. The intimate, relaxed Tuscan-style restaurant and wine bar sets the mood in the lobby.
Smoke free premises. 130 units. 18 stories, interior corridors. Accessibility (Call).
refrigerators, high-speed Internet (fee), wireless Internet, safes. Some: microwaves, coffeemakers.
Sports & Recreation
bicycles, exercise room.
Guest Services
valet laundry, room service.
Terms
3 day cancellation notice, pets accepted.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 370 guests
Showing reviews 1 - 5 of 50
10.0
Jennifer
Exceptional
young couple
09-27-2016
Pros: Everything.It might not be in the centre but for us it was perfect.Just around the corner from the harbour so was able to chill watching the boats on the river and near to Ground Zero.Plus excellent place to eat there of an evening.
Cons:
10.0
Anonymous
Exceptional
solo traveller
09-26-2016
Pros: Room service was excellent
Cons:
7.1
Road
Good
solo traveller
09-25-2016
Pros: Attentive and competent staff, was easy to check in and out, bed was comfortable, location was good.
Cons: Desk was tiny, no coffeemaker in room, no way to make the room totally dark -- only blinds that always let light in. Free Wi-FI limited to 2 devices which is insufficient for a business traveler.
10.0
Scuffer91
Exceptional
young couple
09-22-2016
Pros: King Suite was well sized and very well appointed. Beds were very comfortable and bathrooms were extremely clean and modern. Lifts were quick and staff were very helpful and friendly!Filton Street subway station only 2 minutes walk away, within walking distance of WTC and Statue of Liberty departure point.
Cons: Room cleaning knocking at 08.30 over the weekend!
Pros: Very good experience. Check in was a very pleasant the gentleman was very professional.
Cons:
10.0
Oliver
Exceptional
young couple
09-16-2016
Pros: Great location friendly staff
Value for £
Cons:
10.0
Patricia
Exceptional
family with young children
09-15-2016
Pros: Staff was exceptional. Friendly and helpful beyond any expectation.
Cons:
8.3
Ian
Very Good
solo traveller
09-15-2016
Pros:
Cons: No breakfast included in a top end rack rate.
9.6
Supriyo
Exceptional
solo traveller
09-09-2016
Pros: Located close to MTA Station. Friendly staff
Cons:
9.6
Angela
Exceptional
family with young children
09-08-2016
Pros: Everything, amazing hotel and staff.
Cons: Nothing.
9.6
Sian
Exceptional
young couple
09-08-2016
Pros: Great location. Close to subway. Easy walk to 9 /11 memorial and museum, Battery Park, Brooklyn Bridge , Staten Island Ferry and boats to Statue of Liberty and Eliis Island.
Cons:
9.6
Steven
Exceptional
young couple
09-08-2016
Pros: Good location in the safe Financial District
Cons:
8.3
Martha
Very Good
mature couple
09-06-2016
Pros:
Cons: Wi fi
10.0
Christian
Exceptional
young couple
09-06-2016
Pros: The complimentary champagne and the front desk staff. We had such a good time I booked a two day reservation this coming Friday.
Cons: Nothing everything was splendid.
8.3
Joe
Very Good
young couple
09-06-2016
Pros: The staff were extremely friendly and helpful.
Cons: No complimentary bottle of water left in the room and no tea/coffee making facility in the room also.
9.6
Kim
Exceptional
family with young children
09-06-2016
Pros: The front desk staff Tom and Chris were amazing! They even helped us move my daughters 6 huge dorm bags 5 blocks to her dorm! They even stored our very large packages for a few days until we arrived. The Felice food was great. They even gave us a rollaway bed for our daughter for a night until she moved into her dorm and they usually don't do that. I've stayed at this hotel several times and will continue to book it every time I come back to FiDi to visit my daughter. I may even bring my dog next time!
Cons: minor thing: the overhead lights were way too bright at breakfast in Felice.
7.5
Anonymous
Good
solo traveller
09-05-2016
Pros: I liked the courtesy of the staff and willingness to address any issues.
Cons: I was frustrated that I was placed next door to where demolition was going on, especially after I requested a quiet room when I booked. Thankfully, I was moved to another room within the hour.
9.2
Maarten
Wonderful
young couple
09-04-2016
Pros: Nice clean big room and bathroom
Cons: Aircon is a bit loud but you can turn it off
8.8
Monica
Excellent
review category group of friends
08-31-2016
Pros: Located in a quiet, and not-so-busy area of New York City. I especially loved how modern and fancy the room and hotel lobby were! I would book this location again for my next trip.
Cons:
7.5
Em
Good
young couple
08-30-2016
Pros: The staff were lovely and the hotel is newly renovated and very clean.
Cons: The airconditioning system is extremely noisy and not very efficient which makes sleep a bit difficult. Also, it is weird for a hotel in New York not to have 24 hour room service. Particularly when there isn't very much open late in the neighbourhood.
9.6
Eduardo
Exceptional
solo traveller
08-28-2016
Pros: The bed was extremely comfortable. It's a beautiful hotel, one of the cleanest and nicest I have ever stayed in.
Cons: The location is close to a subway station but the area itself is a bit out of the way.
9.6
Chris
Exceptional
young couple
08-27-2016
Pros: Great room, good location (3min walk from Fulton Subway station). Exceptionally helpful concierge staff. Nice restaurant in the lobby.Overall would recommend this hotel for young travellers.
Cons: Tiered levels of Wifi. One particular housekeeping member of staff who was rude when asked to please come back a little later.
10.0
Navin
Exceptional
young couple
08-27-2016
Pros: Staff was extremely pleasant.
Cons: Wifi did not work. But it didn't matter.
8.8
Prudence
Excellent
young couple
08-26-2016
Pros: We loved guild hall it is a beautiful hotel which oozes style! The location was great if you are a walker you can walk pretty much anywhere in NY, if not it is a few minutes walk to fulton st station which gets you pretty much anywhere in the city.
Our room was beautiful with lovely high ceilings and the design was stunning. My husband and I even received a complementary bottle of fizz as it was our honeymoon.
The staff were very helpful and went out of there way if needed without being over the top and in your face.
Cons: There were quite a few hidden charges which made our stay rather expensive, but that goes for all American hotels.
A little niggle was that on Gild halls website it shows khiels toiletries in the rooms (something that I was looking forward to and kind of sold it to me) no khiels and just cheap shampoo/conditioner & shower gel
For the price I would also expect complementary water and tea and coffee facilities.
10.0
Eric
Exceptional
solo traveller
08-26-2016
Pros: Location location location
Cons:
10.0
Xinya
Exceptional
young couple
08-25-2016
Pros: Clean room
Cons:
9.2
Anonymous
Wonderful
family with young children
08-25-2016
Pros: Close to Fulton metro station in Downtown, it is an excellent place to stay for business or leisure. The rooms are well appointed with a big, comfortable bed and good wifi connection.
Cons: Everything was perfect
8.3
Aaron
Very Good
young couple
08-24-2016
Pros: Bed was very comfortable , location was good and not too far from metro stations. Great if for World Trade Centre and Financial District access. Good free internet and nice great style to rooms.
Cons: Bathroom was a little small for a couple, not much natural light and windows were not completely soundproofed from outside noise. I little expensive for what you get.
8.8
Adam
Excellent
young couple
08-23-2016
Pros: Great location, quiet clean and safe area that is close to a few different metro stations so you can easily get to anywhere in Manhatten or elsewhere in New York. Also a only a few minutes walk to the statten island ferry, free of charge for a great view of New York skyline. Shops, restaurants etc all close by.
Cons:
8.8
Anonymous
Excellent
young couple
08-13-2016
Pros: Bed, room
Cons:
9.6
Anonymous
Exceptional
solo traveller
08-11-2016
Pros: The atmosphere was in class by itself. Not like other hotels,it was more like a hotel for adults. Interior was great and it was not what was expected for the financial district. A nice gem overall!!!
Cons:
10.0
Anne
Exceptional
mature couple
08-09-2016
Pros: Breakfast/ staff/ room/ location all great!
Cons: Nothing
8.3
Eric
Very Good
family with older children
08-08-2016
Pros: Good hotel, nice and friendly people
Cons: We had a room opposite of a parking garage (?) where a fan blowed 24/7 and made a lot of noise. We asked- and got another room which was more quite, but still we could here it loud.
The bathroom was equipped with a milk-glass wall. This is nice when lovers stay in the room, but I stayed with my doughter. Fortunately the 2nd room had also a curtain!
9.2
John
Wonderful
young couple
08-07-2016
Pros: Room was great. Beds were great.
Cons: Most hotels usually come with basic amenities like body lotion, toothbrush, and toothpaste --this hotel lacked this. However, it was still a wonderful stay.
9.6
Robert
Exceptional
young couple
08-04-2016
Pros: Location was good. It's in the financial district so it's a much quieter area but still near certain things like the 9-11 memorial and only a short train ride from Times Square and other iconic activities. If that's what you're looking for then this is the place for you. If you'd rather be right in the middle of things then I'd suggest a hotel elsewhere in the city. Overall, the hotel is a bit more upscale and pricy but it's worth it if you want a nice, large room that's very clean and helpful, friendly staff. I would definitely stay here again.
Cons: Nothing really. Hotel was definitely pricy, but it's to be expected and we got what we paid extra for...an upscale, clean room with friendly staff. Breakfast included would have been nice but there are cheap diners in the area.
10.0
Alexandra
Exceptional
young couple
08-03-2016
Pros: The bathroom was huge and the bathtub was very comfortable. We had a wonderful stay!
Cons:
8.8
Diane
Excellent
mature couple
08-02-2016
Pros: Great value and room size for NYC. Staff was very helpful and friendly. We found free weekend street parking!
Cons: AC was struggling in Lobby/bar area. Room was nice and cool, though.
7.5
Abduljawad
Good
family with young children
08-02-2016
Pros: I couldn't believe what they did for us, I made a confirm booking t/booking.com but when I reach the hotel it was sold out! And they did every thing to help me in this situation, they made another booking in nearest hotel with covering all the cost and paid me in cash all the delivery expenses and next day they have me again with an apology letter and box of sweet.
Cons: Sure, Nothing to write.
10.0
Shaneen
Exceptional
mature couple
07-31-2016
Pros: I enjoyed my stay at Gild Hall. I was greeted by the guys at the front entrance, they were very friendly. The room was clean and very nice. It looked exactly like the picture. The bed was so comfortable and the sheets were so soft. I loved the blackout blinds. The bath salt in the bathroom was also a nice touch. Friendly stay from check in to checkout and beautiful hotel. I will definitely be visiting this hotel again.
Cons:
8.8
Karen
Excellent
mature couple
07-26-2016
Pros: On site restaurant was very nice and had good food and service. Staff was very helpful.
Cons: The entrance is on a small side street across from a parking garage.
9.2
Austin
Wonderful
young couple
07-26-2016
Pros: The design of the room was mind blowing. It made me feel I was having a vacation in the ranch.
Cons: The location of the hotel wasn't just right.
10.0
Howard
Exceptional
mature couple
07-23-2016
Pros: Great location. Room beautiful and very comfortable.
Cons:
8.3
Xiao
Very Good
review category group of friends
07-23-2016
Pros: Great location and friendly staff
Cons: The gym sucks and the room is too small
9.2
Colleen
Wonderful
review category group of friends
07-19-2016
Pros: Comfy and unique. Great location for Ellis Island and 9/11 Memorial. Staff were very nice.
Cons:
10.0
Traveleranytime
Exceptional
solo traveller
07-17-2016
Pros: Snack and mini bar are really excellent.
Location is awesome.
Room and bath are extremely comfortable.
Cons:
9.2
Marian
Wonderful
solo traveller
07-17-2016
Pros: I had a problem with my room. The front desk staff took care of it immediately and were terrific.
Cons:
10.0
Mary
Exceptional
review category group of friends
07-14-2016
Pros: The whole Package is excellent! I usually stay at Smyth, and enjoy it very much.
But the Gild is my new favorite in the city.
From the Staff, front desk , house keeping , room service all excellent ! Thanks for a great stay!!
Cons:
9.2
Anonymous
Wonderful
solo traveller
07-13-2016
Pros: Nice beds. Good design. Not too pretentious. Just right.
Cons: Still waiting for my deposit back. Carpet was wet in my room.
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