Grand Hyatt New York

AAA Inspector Rating
109 E 42nd St
New York, NY 10017- Map It
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AAA Inspector Rating Details (scale 1-5)
3.5
Overall
Room3.8
Bath3.0
Public Areas3.7
AAA Inspector Notes
Both the location—next to the famed Grand Central Terminal—and it's sheer size make this a top pick among large groups. The cavernous lobby leads to very contemporary and comfortable rooms. The lounges and facilities at the hotel are well-designed and top-notch. Smoke free premises. 1298 units. 34 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between Park and Lexington aves. Adjacent to Grand Central Station. 109 E 42nd St 10017. Station: Grand Central-42 St.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The Audubon International Green Leaf Eco-Rating Program recognizes lodgings that have met environmental best practice standards for water quality, water conservation, waste minimization, resource conservation and energy efficiency. The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, pay movies, wireless Internet, safes. Some: coffeemakers.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 2443 guests
Showing reviews 1 - 5 of 50
8.6
Verified AAA Guest
Excellent
Family w/Teens
03-01-2017
I like it; staff is friendly, it's in a great location and it is reasonably priced.
Pros:
Cons:
9.8
Verified AAA Guest
Exceptional
Business
02-16-2017
Very clean and professional. Great location.
Pros: The location and cleanliness.
Cons: Small desk space on which to place computer and work. Limited space against wall was not comfortable for working.
8.0
Barbara
Very Good
Group Traveler
01-12-2018
Pros:
Cons: Everything is so expensive. I didn't receive the free coffee vouchers at checkout.
7.0
Verified Hotel Guest
Good
Business Traveler
01-12-2018
Pros: Room was fine. Beds very comfortable. Location is outstanding. Free WiFi great
Cons: The hotel lobby and amenities are a little dated.
8.0
Emily
Very Good
Family with Young Children
01-12-2018
Pros: The location is wonderful and the room was well sized. I would have liked a bathtub in the room but that being said the shower was very nice.
Cons: Because there was a major blizzard during our stay the hotel was understaffed. This resulted in less than clean bathrooms in the main areas of the hotel. There was limited food available during our stay. the marketplace ran out of black tea & ketchup.
Showing reviews 1 - 5 of 50